Hetapugs Virus

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*Source of claim SH can remove it.


Hetapugs is an unwanted software component that can only function as a part of a browser and its main job is to generate ads and page-redirects. Hetapugs doesn’t allow you to stop or limit its promoting activities so your only option is to uninstall it.


Browsing disruptions are a commonly encountered issue that many computer users get to experience and the cause is usually an application that has added itself to the browsing program which is responsible for all the disturbances. An example of such software is Hetapugs – this particular software is known for altering the targeted browser’s appearance as well as some of its settings. Mainly, this app focuses on the search engine tool by replacing it with its own and it does the same to the homepage and the new-tab page addresses of the browser. Another thing that it does is it generates invasive ad messages, clickbait pop-ups, screen-wide banners and other similar marketing materials in order to increase the visits to certain sites. Usually, the software pieces like this one do not discriminate between browsers and could get added to Chrome, IE, Firefox, Edge and, oftentimes, even Safari on Mac machines. This is, of course, something that pretty much any user would find as extremely unpleasant and irritating. Using your browser with a software piece like Hetapugs and Captcha Glow in it can be quite frustrating as the never-ending stream of advertisements as well as the unknown new browser components are sure to make it difficult for you to actually reach the site, the pages and the information you are actually interested in.


Type Browser Hijacker
Detection Tool

*Source of claim SH can remove it.

Please follow all the steps below in order to remove Hetapugs!

How to remove Hetapugs

  1. First, click the Start Menu on your Windows PC.
  2. Type Programs and Settings in the Start Menu, click the first item, and find Hetapugs in the programs list that would show up.
  3. Select Hetapugs from the list and click on Uninstall.
  4. Follow the steps in the removal wizard.

What we suggest you do first is, check the list of programs that are presently installed on the infected device and uninstall any rogue software that you find there:

  • From the Start Menu, navigate to Control Panel ->>> Programs and Features ->>> Uninstall a Program.
  • Next, carefully search for unfamiliar programs or programs that have been installed recently and could be related to Hetapugs.
  • If you find any of the programs suspicious then uninstall them if they turn out to be linked to Hetapugs.
  • If a notification appears on your screen when you try to uninstall a specific questionable program prompting you to just alter it or repair it, make sure you choose NO and complete the steps from the removal wizard.

Remove Hetapugs from Chrome

  1. Click on the three dots in the right upper corner
  2. Go to more tools
  3. Now select extensions
  4. Remove the Hetapugs extension
  • Once you open Chrome, click on the three-dots icon to open the browser’s menu, go to More Tools/ More Options, and then to Extensions.
  • Again, find the items on that page that could be linked to Hetapugs and/or that might be causing problems in the browser and delete them.
  • Afterwards, go to this folder: Computer > C: > Users > *Your User Account* > App Data > Local > Google > Chrome > User Data. In there, you will find a folder named Default – you should change its name to Backup Default and restart the PC.
  • Note that the App Data folder is normally hidden so you’d have to first make the hidden files and folders on your PC visible before you can access it.

How to get rid of Hetapugs on FF/Edge/etc.

  1. Open the browser and select the menu icon.
  2. From the menu, click on the Add-ons button.
  3. Look for the Hetapugs extension
  4. Get rid of Hetapugs by removing it from extensions

If using Firefox:

  • Open Firefox
  • Select the three parallel lines menu and go to Add-ons.
  • Find the unwanted add-on and delete it from the browser – if there is more than one unwanted extension, remove all of them.
  • Go to the browser menu again, select Options, and then click on Home from the sidebar to the left.
  • Check the current addresses for the browser’s homepage and new-tab page and change them if they are currently set to address(es) you don’t know or trust.

If using MS Edge/IE:

  • Start Edge
  • Select the browser menu and go to Extensions.
  • Find and uninstall any Edge extensions that look undesirable and unwanted.
  • Select Settings from the browser menu and click on Appearance.
  • Check the new-tab page address of the browser and if it has been modified by “Hetapugs” or another unwanted app, change it to an address that you’d want to be the browser’s new-tab page.

How to Delete Hetapugs

  1. Open task manager
  2. Look for the Hetapugs process
  3. Select it and click on End task
  4. Open the file location to delete Hetapugs
  • Access the Task Manager by pressing together the Ctrl + Alt + Del keys and then selecting Task Manager.
  • Open Processes and there try to find a process with the name of the unwanted software. If you find it, select it with the right button of the mouse and click on the Open File Location option.
  • If you don’t see a “Hetapugs” process in the Task Manager, look for another suspicious process with an unusual name. It is likely that the unwanted process would be using lots of RAM and CPU so pay attention to the number of resources each process is using.
  • Tip: If you think you have singled out the unwanted process but are not sure, it’s always a good idea to search for information about it on the Internet – this should give you a general idea if the process is a legitimate one from a regular program or from your OS or if it is indeed likely linked to the adware.
  • If you find another suspicious process, open its File Location too.
  • Once in the File Location folder for the suspicious process, start testing all of the files that are stored there by dragging them to our free online scanner available below.
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    • If the scanner finds malware in any of the files, return to the Processes tab in the Task Manager, select the suspected process, and then select the End Process option to quit it.
    • Go back to the folder where the files of that process are located and delete all of the files that you are allowed to delete. If all files get deleted normally, exit the folder and delete that folder too. If one or more of the files showed an error message when you tried to delete them, leave them for now and return to try to delete them again once you’ve completed the rest of the guide.

    How to Uninstall Hetapugs

    1. Click on the home button
    2. Search for Startup Apps
    3. Look for Hetapugs in there
    4. Uninstall Hetapugs from Startup Apps by turning it off
    • Now you need to carefully search for and uninstall any Hetapugs-related entries from the Registry. The easiest way to do this is to open the Registry Editor app (type Regedit in the windows search field and press Enter) and then open a Find dialog (CTRL+F key combination) where you have to type the name of the threat. 
    • Perform a search by clicking on the Find Next button and delete any detected results. Do this as many times as needed until no more results are found. 
    • After that, to ensure that there are no remaining entries lined to Hetapugs in the Registry, go manually to the following directories and delete them:
    • HKEY_CURRENT_USER/Software/Random Directory. 
    • HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run/Random
    • HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main/Random

    What is Hetabugs?

    In case you haven’t heard about browser hijackers or browser redirects before, we need to tell you that this is actually a rather widespread form of software. To some, it may even seem like these apps are viruses that have similar abilities to Trojans, Spyware or Ransomware but this is not technically correct. While a hijacker is definitely an app that you’d be better off without, it should still be said that most such apps are incapable of causing any actual harm to the computer they are in. Of course, this doesn’t mean that you won’t need to remove them anyway, especially since the full uninstallation of a hijacker is one of the few methods (the easiest one) that can help you restore your browser’s normal state and get rid of all the invasive ads and unwelcome changes.

    Is Hetabugs dangerous?

    The most important thing to remember when it comes to keeping your computer and browser clean from Hetapugs and other similar apps is that these pieces of software tend to get distributed in bundles with other programs and applications. Normally, they are presented as bonus components added to a given program and their presence there is oftentimes not properly disclosed. Taking a look at the Advanced setup menu, however may help you notice any such added components and allow you to leave them out before continuing with the installation.
    The reason it is generally advisable to keep away from hijackers is because the ads shown by them could be coming from all kinds of sketchy sources and may even, at times, redirect to sites full of Trojans, different viruses and Ransomware infections.


    About the author


    Brandon Skies

    Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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