How to Remove “Virus” (Chrome/Firefox)

How to Remove “Virus” (Chrome/Firefox)How to Remove “Virus” (Chrome/Firefox)How to Remove “Virus” (Chrome/Firefox)

This page aims to help you remove “Virus”. These “Virus” removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

You may have already discovered that the source of your browsing-related disturbance and recent redirects and replacements in your homepage or search engine originate from a program named This is a new browser hijacker, which has been causing some online irritation and messing up the settings of some popular browsers like Chrome, Firefox, IE and others. Some affected users wrote us about the issues they are facing with this program and we decided to give them a permanent solution. In this article, we are going to describe the specifics of, its danger level and activities, and its most common methods of distribution. At the end of the page, we have included a detailed removal guide, which will help even non-professional users to remove the browser hijacker from their system and get rid of its annoying changes and redirects.

What kind of a program is

Classified as a browser hijacker, is a piece of software, which has been developed with one sole purpose – to hijack your browser and redirect your searches to different sponsored web pages, ads, banners, links and promotional notifications. This is quite irritating activity, and it is often related to some unauthorized changes to your homepage or search engine. Some other rather undesired effects may also take place on your computer as a result of the presence of the browser hijacker on your machine. For example, your browser may get slow and tons of intrusive ads may take over your screen. It may be extremely difficult to get rid of these ads and they may constantly interrupt your browsing activity. This is the main reason why these types of programs are often referred to as potentially unwanted and uninstalled from the users’ computers.

How to Remove “Virus” (Chrome/Firefox) “Virus” in Chrome

How could a browser hijacker get inside your computer?

The distribution of browser hijackers is mostly related to one particular practice that is called software bundling. Usually, programs like can be found bundled inside the installation package of some other attractive software (such as free program installers, installation managers, free applications, optimization software, players, games, etc.) and users often install them on their computer along with the software they desire, without noticing. This happens mostly when they skip reading the EULA and proceed with the “Standard” installation option.  In a way, this software bundling practice may be considered a bit shady, since it may not clearly announce the presence of some potentially unwanted additional software in the given bundle, and users may often feel tricked by the installer when they end up with browser hijackers or other bloatware on their computers.

However, it is in their hands to prevent the undesired program and this could easily be done when instead of the “Standard” option, they click on the “Advanced/Custom” one. This usually opens an alternative and detailed installation menu, where all the content of the corresponding bundle is visible and people can manually select and disable the programs they don’t want installed. It is always advisable to opt for the “Advanced/Custom” option whenever possible, because this is one clever way to keep your computer clean from other potentially risky programs such as viruses, Trojans and other malware that may be hidden in different shady installers.

Is a virus or some malware?

Fortunately, despite its quite irritating nature and the rather unclear method that the browser hijacker may use to get installed on your PC, this software is not considered dangerous. Most security experts do not place programs like anywhere near harmful threats such as viruses, Trojans, Ransomware and others malicious software. The reason for that is simple: browser hijackers do not contain malicious scripts and do not attempt to compromise or corrupt your system and files. This means that your safety is not at direct risk even if you have on your PC. However, you may end up on some insecure web locations and indirectly catch a nasty virus if you are not careful and click on the randomly generated ads, pop-ups and page redirects that the browser hijacker may display. That’s why, for security reasons, it is advisable that you uninstall the source of all the popping ads, as this will minimize the risk of being exposed to some malvertisement.

How can you remove effectively?

Removing a browser hijacker from your computer is not that difficult as dealing with a virus, but still, it has its specifics. In the guide below we have listed the detailed steps you need to take to successfully eliminate and all of its ad-generating components from your browser. All you need to do is follow them closely and pay attention to the instructions.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Page redirects, homepage or search engine replacements.
Distribution Method Software bundles are the most common distribution method, but this program could be found also in spam emails, torrents, freeware and shareware sites.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall. “Virus” Removal

How to Remove “Virus” (Chrome/Firefox)

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

How to Remove “Virus” (Chrome/Firefox)

This is the most important step. Do not skip it if you want to remove successfully!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

How to Remove “Virus” (Chrome/Firefox)

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

How to Remove “Virus” (Chrome/Firefox)
Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result
How to Remove “Virus” (Chrome/Firefox)ClamAV
How to Remove “Virus” (Chrome/Firefox)AVG AV
How to Remove “Virus” (Chrome/Firefox)Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

How to Remove “Virus” (Chrome/Firefox)

Hold together the Start Key and R. Type appwiz.cpl –> OK.

How to Remove “Virus” (Chrome/Firefox)

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

How to Remove “Virus” (Chrome/Firefox)

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

How to Remove “Virus” (Chrome/Firefox)

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

How to Remove “Virus” (Chrome/Firefox)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

How to Remove “Virus” (Chrome/Firefox)

How to Remove “Virus” (Chrome/Firefox)

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

How to Remove “Virus” (Chrome/Firefox)

Properties —–> Shortcut. In Target, remove everything after .exe.

How to Remove “Virus” (Chrome/Firefox)

How to Remove “Virus” (Chrome/Firefox)  Remove from Internet Explorer:

Open IE, click  How to Remove “Virus” (Chrome/Firefox) —–> Manage Add-ons.

How to Remove “Virus” (Chrome/Firefox)

Find the threat —> Disable. Go to How to Remove “Virus” (Chrome/Firefox) —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

How to Remove “Virus” (Chrome/Firefox) Remove from Firefox:

Open Firefoxclick  How to Remove “Virus” (Chrome/Firefox)  ——-> Add-ons —-> Extensions.

How to Remove “Virus” (Chrome/Firefox)

Find the adware/malware —> Remove.
How to Remove “Virus” (Chrome/Firefox)Remove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

How to Remove “Virus” (Chrome/Firefox)

Rename it to Backup Default. Restart Chrome.

How to Remove “Virus” (Chrome/Firefox)

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide didn’t help you, download the anti-virus program we recommended or ask us in the comments for guidance!


About the author


Lidia Howler

Lidia is a web content creator with years of experience in the cyber-security sector. She helps readers with articles on malware removal and online security. Her strive for simplicity and well-researched information provides users with easy-to-follow It-related tips and step-by-step tutorials.

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