How to Remove “Your Computer Is Locked” Scam (Win/Mac)

Parasite may reinstall itself multiple times if you don't delete its core files. We recommend downloading SpyHunter to scan for malicious programs installed with it. This may save you hours and cut down your time to about 15 minutes. 

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This page aims to help you remove “Your Computer Is Locked” Scam. These “Your Computer Is Locked” removal instructions work for Chrome, Firefox, Safari and Internet Explorer, as well as every version of Windows and Mac.

If you are not really familiar with the term Browser hijacker, on this page you are going to learn a lot about it, the way it operates and the way it can be effectively removed. The reason that you landed here is probably because you have a closer encounter with one such piece of software called “Your Computer Is Locked”. This is a browser component that has recently been reported as the reason for various undesired changes in the homepage and the search engine of the favorite users’ browsers. As a result from the “Your Computer Is Locked” invasion, your Chrome or Firefox now may get constantly covered with different ads, pop-ups, banners and promotional pages that seem to be impossible to remove. Fortunately, there is a very effective way to get rid of the annoying browser hijacker and all of its ads, and this page contains a removal guide that will show you exactly how to do that. The easy-to-follow instructions will help you remove “Your Computer Is Locked” and all of its traces from your system and bring back your browser to its normal state. But before you proceed to them, take a look at the specifics of this annoying software to learn more about its distribution and prevention.

What is the main purpose of “Your Computer Is Locked” Scam?

Many people search for salvation from this browser hijacker and the main reason for that is its intrusive nature – the never ending ads may constantly interrupt the users’ normal online activity and get them redirected to unknown web locations full of aggressively popping banners, boxes and notifications. In fact, this is the main purpose of “Your Computer Is Locked” – to get you exposed to as many ads as possible and when you click on them, this would generate money for the browser hijacker developers. Known as Pay-Per-Click, this scheme is a popular online business model, which is used by many online-based businesses, software developers and websites. And even though it is not considered as illegal, the effect of the Pay-Per-Click money-making method can be very irritating to the users who are forced to endure the changes and the page redirects initiated by the browser hijacker. Therefore it is not surprising why some users prefer to find a way to uninstall the intrusive software instead of tolerating its constant flow of advertisements.

Moreover, there are a few other good reasons to consider removing the hijacker from your computer. You may notice that it somehow magically matches its ads with your latest web searches and this is not just a coincidence. The hijacker may track down your online activity and browsing history in order to display matching ads. In some cases, this could be considered as a privacy invasion, especially when it is not really clear what happens to the collected data later. It may be sold to third parties for more profits or can be used by the hijacker developers to expose you to even more ads. Sometimes, the pages you may land may be misleading and redirect you to some other web locations where you least want to be. In other cases, you may get exposed to aggressively popping sponsored ads and sites, which have absolutely nothing in common with your searches. Moreover, it is not excluded that you may bump into some fake ads or a well-camouflaged nasty malware such as a Trojan horse, or a virus and get infected with Ransomware.

In this case does it mean that “Your Computer Is Locked” is a virus?

Despite the risks that some of the intrusive advertisements and page redirects may hide, “Your Computer Is Locked” is not a virus or malicious program itself. Most security experts classify it as relatively harmless browser component, that may cause some browsing-related irritation, but cannot do major harm to your machine. Unlike viruses and other harmful threats like Trojans and Ransomware, browser hijackers do not contain malicious scripts, nor do they attempt to initiate malicious actions to your system and files. But still, removing them may be a good idea if you don’t want to deal with constantly popping ads and undesired browser changes. Prevention is even better, and for that you should stay away from spam emails and sketchy online content, and avoid installing software from torrents, file sharing sites and free downloads. Programs like “Your Computer Is Locked” are commonly found bundled with some free software and when users run the installer, especially if they skip the advanced/custom option, they may end up with the hijacker without noticing it. Once installed, it takes a bit of juggling in the panel to remove the browser hijacker from your system and the removal guide below contains all the steps you need to do so.


Name “Your Computer Is Locked”
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Undesired changes in the homepage and the search engine of your browser may take place.
Distribution Method Mostly distributed via spam emails and sketchy online content, as well as software bundles found on file sharing sites, torrents and free downloads
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.


How to Remove “Your Computer Is Locked” Scam

To remove “Your Computer Is Locked” from Mac, please follow this guide.


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).


To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading SpyHunter
a professional malware removal tool.

More information on SpyHunter, steps to uninstallEULAThreat Assessment Criteria, and Privacy Policy.

Reveal All Hidden Files and Folders.

  • Do not skip this  – “Your Computer Is Locked” may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove “Your Computer Is Locked” from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove “Your Computer Is Locked” from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove “Your Computer Is Locked” from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

  • At this point the threat is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.


Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are dangerous. Google them or ask us in the comments.


We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. We recommend downloading SpyHunter to see if it can detect parasite files for you.

Right click on each of the problematic processes separately and select Open File LocationEnd the process after you open the folder, then delete the directories you were sent to.



Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!

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