I know Email Scam


This page aims to help you remove I know Email Scam. Our removal instructions work for every version of Windows.

Trojans Horse viruses are malicious computer programs with some particularly unpleasant abilities. If you care about the safety and security of your computer system, you should definitely be aware of the main characteristics of the representatives of this malware category. Being well aware of what such a virus may be capable of, how it gets distributed, and what methods you can use to remove it could make the difference between maintaining a healthy and safe computer and getting your data corrupted, your system heavily damaged, and your online privacy invaded.

The I Know Email

The I know email is a phishing email scam resulting from a breached database containing the email of the victim. The creators of the I know email likely don’t have your passwords.

I know Email Scam

One of the variant contents of the “I know” email

The I know Trojan Horse is a newly released malware program of the Trojan Horse category, and our goal within the next lines is to help you understand it better, and remove it from your system, in case it has already nested itself there.

One of the most typical traits of hazardous programs like I know is their advanced stealth. If you have I know in your computer, you have likely not noticed how it got there, and this is not surprising. Trojans like this one have all kinds of methods of infiltrating one’s computer without showing visible symptoms, and without raising the user’s suspicious. One example of that is when disguise is used to trick the user into opening the file that contains the virus. This disguise could be anything – the malware may be sent as an email attachment to a spam email letter, which the user is prompted to open under some misleading premise. In other cases, the victim of the malware may download a pirated software installer, which actually contains the virus in itself. Executing such an installer would immediately infect the computer and allow the malicious program carry out its nefarious tasks. Oftentimes, random deceitful ads, and clickbait prompts may also land you some nasty virus like I know if you interact with them. All in all, if you aren’t careful with your activities while on the Internet, as well as with the sites you visit and the content you download, the chances of getting a Trojan Horse in your computer are rather high. And even if you stay cautious while browsing the web, you could still land a Trojan, because even the most experienced and vigilant of users could get tricked. This is why you’d also need a second layer of defense for your system in the form of a reliable antivirus, and anti-malware tool. One such anti-malware tool you can find in the guide down below – it is a professional security program that can keep your system safe, as well as help with the removal of threats like I know.

The I know Scam

The “I know” scam is not truly a malware – rather it scares users into thinking it is one. In reality it is nothing more than a hacked database containing an old password that was used, hence how the creators of the “I know” scam know that password.

If you make sure to follow the instructions from the guide below, you should be able to quickly and safely remove the Trojan threat that’s in your computer, thus preventing the malware from spying on you, corrupting your data, causing BSOD crashes, taking over your whole computer, or whatever else it may have been tasked with completing in your computer.


Name “I know”
Type Trojan/Fake email
Danger Level  High (Trojans are often used as a backdoor for Ransomware)
Symptoms  A Trojan may cause your computer to crash to BSOD, experience unexpected errors, freeze, get slow-downs, and more.
Distribution Method Pirated software may oftentimes be Trojan Horses in disguise that wait to be opened by the unsuspecting user.
Detection Tool

Not Available

I know Email Scam Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide

I know Email Scam

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

I know Email Scam


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

I know Email Scam

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

I know Email Scam
Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/

Scan Results

Virus Scanner Result
I know Email ScamClamAV
I know Email ScamAVG AV
I know Email ScamMaldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

I know Email Scam

Hold together the Start Key and R. Type appwiz.cpl –> OK.

I know Email Scam

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:

I know Email Scam

I know Email Scam

Type msconfig in the search field and hit enter. A window will pop-up:

I know Email Scam

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

I know Email Scam

If there are suspicious IPs below “Localhost” – write to us in the comments.

I know Email Scam

Type Regedit in the windows search field and press Enter.

Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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