Ads Removal

Ibservice “Virus” Removal (May 2019 Update)

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This page aims to help you remove Ibservice “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

A lot of users have recently been complaining about different nagging ads, sudden pop-ups and banners which tend to appear on the screen of their Chrome, Firefox or Explorer browsers while on the Internet. This is a common web disturbance which is usually caused by a particular type of software known as Adware. This type of software is generally programmed to generate various advertising messages and to prompt the users to click on these messages by constantly flooding the screen with them. There are many applications which operate in the way described above but in this article, we are going to be talking about one recently reported Adware program named Ibservice. If the ads on your screen are delivered by this particular application, you will probably be interested in learning how to remove it and save yourself from the ads’ invasion. Luckily, no special computers skills are required to handle this type of software because it does not represent a real virus or some sort of a malware (such as Ransomware, Trojan horse, Spyware, etc.). The only thing you need to do to uninstall Ibservice from your browser is to carefully read the information below and follow the instructions from the Removal Guide.

Ibservice is irritating, but is it dangerous?

Adware is known as a very irritating software type which can greatly frustrate any user with its never-ending stream of nagging ads, pop-ups, banners, links, new tabs and blinking boxes of various shapes and forms. You may typically end up with such software on your computer if you install a program bundle or an automatic setup without customizing its installation configuration and added components. To your luck, Adware is not the same as computer viruses and does not pose any serious security risk to your system. Generally, its purpose is to advertise. That’s why, it may try to display on your screen ads for certain products, services, offers or sponsored web pages. This is exactly what Ibservice is doing on your browser – it uses the time you spend online to promote certain sponsored content on your screen. This way, the Adware is trying to increase the exposure, the traffic and the sales of certain online businesses.

Ibservice “Virus” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Ibservice from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Ibservice from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Ibservice from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

However, the methods which it usually uses may be a bit more irritating and invasive than what some web users may be willing tolerate. For instance, an application like Ibservice may deliberately make you click on certain sponsored ads. It may also try to identify your interests and browsing behavior by keeping track of your history, latest search queries, likes and shares on social platforms and other browsing-related data which can later be used in advertising campaigns.

Basically, it is quite difficult to ignore these activities and browse the web normally while such a software is operating on the computer. Its never-ending streaming of various sponsored messages may often expose you to many unfamiliar sites, different links or web locations with shady reputation. It is not excluded that you may even land on sites where some real viruses may lurk. That’s why, it is not surprising that there are a lot of people out there who are seeking ways to uninstall this software from their computers.

Fortunately, even if it remains on the system, nothing too harmful or destructive will  typically happen. Usually, the Adware uses different advertising methods such as Pay-Per-Click, sponsored ads positioning, page-redirects and customization of promotional content for better exposure of the promoted content which, in turn, generates profit for the creator of the annoying application. These are common marketing methods which are not illegal or malicious but may cause some serious browsing disturbance and irritation. For this reason, it is generally advisable to not keep Ibservice or similar software on your machine. You can use the instructions in the manual Removal guide below or get rid of the unwanted application by scanning your PC with the professional Ibservice removal tool fro the current page. This will speed up the elimination of all the nagging ads from your screen.

How to avoid Adware in the future?

Avoiding adware is not difficult. You only have to pay attention to certain things and keep away from the most common sources of such apps. These sources are usually different free software bundles, torrents, spam messages, free download links, shareware, freeware and various attractive automatic software installers. Unfortunately, most of the users are not selective about the sources of their software, especially when it comes to free programs, and they often don’t pay enough attention to the setup wizard of whatever they are installing. And this is why they normally don’t notice applications like Ibservice in the installation package and allow them to get installed by default.

If they read the EULA and click on the Advanced/Custom installation settings, however, they can have full control over any installation bundle or free package and manually remove any potentially unwanted applications.


Name Ibservice
Type Adware
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  You may find it hard to browse the web due to intrusive ads, pop-ups and banners all over your screen. 
Distribution Method Usually distributed via free downland links, various free software bundles, automatic installers, torrents and spam. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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