Browser Redirect

How to Remove My Inbox Helper (April 2019 Update)


How irritating is this problem? (5 votes, average: 5.00)
Loading...

This page aims to help you remove My Inbox Helper. Our removal instructions work for Chrome, Firefox and Safari, as well as every version of Windows and MacOS.

If the invasive online ads that show up on the screen of the browser you are using have recently significantly increased in numbers and now seem to spread to all sites that you go to and also your ad-blocker can no longer stop them from appearing, then you may have a hijacker in your browser (could be any browser – Firefox, Safari, Chrome and more). Though “browser hijacker” may sound scary and intimidating at first and though it may even make you think that this is a threat like a Trojan Horse virus or some nasty and malicious encryption-malware like a Ransomware cryptovirus, the browser hijacker software components are actually not tools intended to cause harm. Sure, they may tinker with your browser, give it a new (and possibly not very useful) search engine, change the default homepage and also get you page-redirected or suddenly open new-tabs while you are browsing, but the truth is that none of this is directly supposed to expose your computer to danger and security hazards. Of course, this doesn’t mean that the browser hijacker isn’t annoying or unpleasant to have – quite the contrary. Such apps can make it extremely difficult and rage-inducing for you to browser the Internet and to actually reach the sites and the pages as well as reach the information that you’ve been looking for. This is why the majority of users who get to experience this in their browsers are determined to find a way to uninstall the invasive software and, by doing so, get rid of its ads and unwanted changes in the browser. Though doing this may not always be the easiest of tasks, we can help you out with this predicament by showing you our guide on how to eliminate a hijacker named My Inbox Helper – this browser hijacking app is a new addition to its respective software family and we believe that most of the readers of this article have come here precisely because of the My Inbox Helper hijacker in their systems.

Remove My Inbox Helper

My Inbox Helper Extension

The ways a hijacker can enter your computer

It is totally understandable if you can’t recall how this annoying My Inbox Helper app has actually gotten added to your browsing program. Though the hijackers can’t exactly infect your machine in the way a Ransomware cryptovirus, a Spyware infection or some nasty Trojan Horse can, they are still quite good at getting themselves installed in the users computers without being noticed. A commonly used technique for the distribution of unwanted software like the hijackers is when the offending app is bundled with some other programs inside a setup package. Oftentimes, the users tend to install such setup packages without really paying much attention to what extra components may have been added in there. Of course, if you check the Advanced menu in the setup, you should be able to see the bonus components and leave out the ones you don’t like but most people forget to do that or simply do not think it is an important thing to do. You, however, should always do this in the future whenever you are about to install a new program in case you don’t want to end up with another hijacker in your system.

SUMMARY:

Name My Inbox Helper
Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  If your browser gets swarmed with ads on every site you go to, then you likely have had a hijacker installed in your computer.
Distribution Method Spam messages, different forms of misleading web content and software bundles could be used for distributing apps like My Inbox Helper.
Detection Tool

Remove My Inbox Helper

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Was this step helpful? Please vote – we use the feedback to improve our guides.
 
Yes
No

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove My Inbox Helper from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove My Inbox Helper from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove My Inbox Helper from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


Leave a Comment