This page aims to help you uninstall My Inbox Helper “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.
A browser hijacker like My Inbox Helper might not be the worst type of unwanted software you could get on your computer. This app can’t encrypt your files like a Ransomware virus, corrupt your system like a Trojan Horse or block your antivirus program like a Rootkit. However, if you indeed have My Inbox Helper (or any other similar browser hijacker) on your machine, then you most likely want to have it removed as soon as possible due to its unpleasant abilities. Here are some examples of what a hijacker app could typically do once installed on a computer:
- Replace/modify the search engine, the new-tab page, the toolbar and homepage of the user’s browser.
- Initiate redirects to unknown sponsored sites and pages that the user doesn’t want to visit.
- Spam random ads, banners, pop-ups and other advertising materials to any browser the user might have (Chrome, Firefox, Opera, Edge, Internet Explorer and others).
- Monitor the user’s online activities and access the browser history in order to collect telemetry data for more effective targeted advertising.
- Alter some of the registry keys in the Registry Editor in order to facilitate the rest of its activities.
There are other possible unwanted effects that such an unpleasant app could (and is likely) to have on any computer it gets installed on. Again, this doesn’t mean that if My Inbox Helper is on your PC right now you are dealing with some nasty Trojan or Ransomware infection but it’s still important to have some basic understanding of the nature of such hijacker apps so that you could handle them effectively and without causing any harm to your machine.
Why hijackers are unwanted
Generally, it is preferable if a hijacker such as My Inbox Helper gets removed from the computer it’s been installed on as soon as its presence is noticed. There are two reasons for that: the first one is the obvious irritation that is likely to result from the unwanted changes to the browser and the frequent redirects to unknown pages and display of irritating and invasive ads; the second one is the potential security hazards that might sometimes arise due to the unauthorized activities of the hijacker inside your machine. However, you shouldn’t panic – the browser hijacker is really unlikely to try to do anything malicious inside your PC. It’s just that the changes that it may make to your browser and Internet settings as well as the uncontrolled stream of ads directed towards your browser might make your machine more likely to get targeted by different forms of malware and viruses. That is why we have come up with a set of instructions arranged into a neat and easy-to-follow guide manual for removing My Inbox Helper. In case you don’t feel like going for the manual removal method, you could of course use the suggested removal program that we have posted in the guide. Either way, just make sure to eliminate the hijacker so that your machine would stay secure and safe.
My Inbox Helper “Virus” Uninstall
If you have a Windows virus, continue with the guide below.
If you have a Mac virus, please use our How to remove Ads on Mac guide.
If you have an Android virus, please use our Android Malware Removal guide.
If you have an iPhone virus, please use our iPhone Virus Removal guide
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous.
Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:
This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/
After you open their folder, end the processes that are infected, then delete their folders.
Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.
- Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click Properties.
- The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
- Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.
- After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove My Inbox Helper from Internet Explorer:
Open IE, click —–> Manage Add-ons.
Find the threat —> Disable. Go to —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.
Remove My Inbox Helper from Firefox:
Open Firefox, click ——-> Add-ons —-> Extensions.
Find the adware/malware —> Remove.
Remove My Inbox Helper from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.
If you want to avoid the risk, we recommend downloading SpyHunter - a professional malware removal tool - to see whether it will find malicious programs on your PC.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
Avoiding the ads
It is important to remember to stay away from the different advertising materials that this app might stream to your computer screen. We already mentioned that they are a potential security hazard and the reason for that has to do with the fact that most hijacker developers can’t be held accountable for the advertising content that their applications stream. The origins of the different ads could be different which means that some of the banners and pop-ups might represent legitimate offers while others could be fake and maybe even hazardous. The best course of action in this case would be to keep away from all of the ads as this is the only way to make sure that you don’t click on something that’s unsafe.
Ways of getting hijacker apps distributed
The typical methods used to spread any form of undesirable or dangerous software are spam messages, malvertising campaigns, illegal downloads, shady sites, etc. In the case of hijackers, however, there’s one more very popular method known as file bundling. This is basically when there’s a program installer with different bonus apps added to it as optional components. Sometimes, you could find hijackers in such bundles and if you do not disable them from within the setup manager, you’d get them installed on your machine alongside the main program. Therefore, never forget to carefully look through all the setup wizard menus (especially the Advanced/Custom ones) and disable everything that might strike you as potentially undesirable, shady or simply unneeded on your PC.
|Name||My Inbox Helper|
|Danger Level||Medium (nowhere near threats like Ransomware, but still a security risk)|
|Symptoms||Generation of pesky ads in your browser as well as unwanted browser changes are the most typical symptoms.|
|Distribution Method||Different forms of mavlertising and social engineering techniques as well as software bundling are the usual methods.|
|Detection Tool||We generally recommend SpyHunter or a similar anti-malware program that is updated daily.|
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!