My-search.com Virus Removal (Sept. 2018 Update)


This page aims to help you remove the My-search.com Virus. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Most software out there is supposed to help you by providing you with useful and helpful features. However, there are certain types of programs and apps that are known for having little to no real value to the end-users while at the same time possessing certain rather undesirable traits that might make them unwanted. One such category of software is the browser hijacker software type. This is a category of applications that typically function as a part of the user’s browser. Most such apps are compatible the majority of popular browsers – Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Opera, etc. Therefore, it doesn’t really matter what browser you are using – if you have a hijacker on your PC, expect it to try to change the homepage or the search engine of the browser as well as frequently redirect it to random pages in attempts to promote them. Typically, the imposed changes are enforced on the browser and cannot be reverted unless the hijacking app is removed. Other unpleasant consequences can also occur due to the presence of such an app on your machine. For example, you might find that your browser has started getting flooded with different forms of advertising materials such as flashing banners and obnoxious pop-ups and box messages that make it difficult for you to navigate through the Internet and actually do whatever it is that you are trying to get done online. All in all, hijackers can be quite an irritation and here we will show you how to deal with such irritation in our removal guide down below. We will mostly be focusing on My-search.com – this is a hijacker app that was recently released. Many users have complained about it and about its intrusive and irritating capabilities which is why we have come up with this write-up. In our guide, you will get all the instructions necessary for the full removal and uninstallation of My-search.com so make sure to pay it a visit in case you are currently struggling with the nagging hijacker. We have also given our readers a suggested software tool for removing unwanted or potentially dangerous programs and you can use that as an additional method for removing My-search.com. The suggested tool can be found in the removal guide.

Is there any real reason to be worried?

Regardless of what computer issue you might face, getting panicked and intimidated is certainly not going to work in your favor. Even if your machine gets infected by some nasty Trojan Horse or Ransomware virus, it is still important to remain calm and collected so that you can clearly determine what the best course of action would be in such a scenario. That said, you will probably be relieved to read that My-search.com is actually not some dangerous and malicious virus program. It is basically an advertising tool that its creators used to accumulate revenue by conducting different advertising campaigns. Pretty much everything such browser hijacker apps do is focused on some sort of marketing and advertising. This means that it is highly unlikely that any hijacker version would actually try to damage your system or mess with your privacy in a harmful way. However, this doesn’t mean that My-search.com is guaranteed to be perfectly safe. 

My-search.com Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove My-search.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove My-search.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove My-search.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

While the software itself might not represent a direct threat to your system, the same cannot always be said with certainty regarding the ads it might display on your screen or about the webpages that it might get your redirected to. It is perfectly possible that some of the promotional materials that this app tries to put inside your browser might be coming from shady and unreliable web-advertising networks and before you know it, you machine might get exposed to nasty and insidious malware threats like Trojans, Worms, Spyware and Ransomware. Because of that, we advise you to get rid of My-search.com without interacting with anything that it might try to put on your screen while still on your computer.

What about distribution?

The most typical way of distributing apps like My-search.com is through file bundles. The unwanted software piece is bundled with another program and the default setup option for that program automatically allows the installation of the added hijacker. However, using the Advanced or Custom setup menus would normally allow you to see if there is anything bundled with the program installer and opt-out of the installation of the added applications that might not be wanted on your computer. Make sure to do this every time you are about to install a new program on your PC and no hijackers should get on your system. Another important rule we need to mention here is to stay safe online and only visit and use reliable sites and software download sources.

Name My-search.com
Type  Adware/Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Hijackers tend to mess with your browser’s settings which is how you can notice them.
Distribution Method Sketchy web ads, suspicious e-mails, file bundles and others.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

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