NativeDesktopMediaService “Virus” Removal (August 2018 Update)

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.


This page aims to help you remove NativeDesktopMediaService “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If you have just detected NativeDesktopMediaService “Virus” in your Chrome, Internet Explorer or Firefox and you are wondering what kind of program this is, the information in this article will give you an idea of what you are dealing with. This software is usually related to aggressive ad-generating activity, which exposes users to numerous pop-ups, banners and sponsored sites, therefore it can be classified as Adware. Whether NativeDesktopMediaService “Virus” can be dangerous or not and how to remove it from your system is what we are going to discuss below, so stay on this page, and take a close look at what we have prepared.

NativeDesktopMediaService “Virus”

What does NativeDesktopMediaService do when in your system?

The program that we are discussing is legitimate ad generating software of the so-called Adware type. However, you may often see it being called a virus. This is not a very valid statement because this software does not contain malicious scripts and cannot be as harmful as a Trojan horse or Ransomware infection for example. The ill fame of Adware is not because of some actual harmfullness, but mostly because of the aggressive strategies it uses to perform its advertising activities. In addition, the cyber society is generally skeptical about unauthorized ads redirects, generation of aggressive pop-ups and intrusive commercial sites and their reliability. The aggressive online advertising service, performed by programs like this, is often used by legitimate and trusted companies or sites, which are trying to drag traffic and clicks on their offers or generate profits from Pay-Per-Click campaigns. This is generally part of the online marketing industry, and the law does not see anything malicious in that.

However, the users, who have to endure endless stream of ads, banners and frequent page redirects every time they open their browser may feel disturbed by this form of aggressive advertising and may desperately wish to uninstall the adware. Apart from the potential irritation that a program like NativeDesktopMediaService “Virus” may cause, there is also a risk that it may be used for indirect malicious purposes. Yes, the software itself may not be a dangerous virus, but the links, ads and sites it may display may be used by some hackers to distribute viruses such as Ransomware, Trojans and more, redirect users to insecure domains, or interfere with online fraud.

How can you remove ads from NativeDesktopMediaService and uninstall the adware?

Annoying ads and unwanted redirects may make adware appear as a serious infection. But, as we said already, that is not the case. This is NOT an infection or a virus, but its removal may be a bit tricky. To prevent confusion and some serious system issues, please carefully follow the NativeDesktopMediaService manual removal instructions given below or run an automatic scan that will do the same but faster. The second option is recommended if this is the first time you eliminate adware and you are not sure where to start. Of course, all the manual instructions in the guide below are prepared by our team of experts and are detailed, so if you decide to remove this program by yourself, do not hesitate to use them freely.

NativeDesktopMediaService “Virus” Removal

If you are a Windows user, continue with the guide below.

If you are a Mac user, please use our How to remove Ads on Mac guide.

If you are an Android user, please use our Android Malware Removal guide.


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. If you want a fast safe solution, we recommend SpyHunter. 

>> Click to Download Spyhunter. If you don't want this software, continue with the guide below.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove NativeDesktopMediaService from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove NativeDesktopMediaService from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove NativeDesktopMediaService from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

The thing is that the adware developers are not responsible for the content that their software may generate and advertise, therefore, even if they are reputed developers, they cannot guarantee that a misleading link or infected ad will not sneak inside the stream of displayed pop-ups. For this reason and for your own safety, it is advisable to permanently remove the generated messages by uninstalling NativeDesktopMediaService from your computer. If you have trouble with detecting the program and eliminating it, please follow the instruction in the removal guide below. For best results, you can also can your PC with the professional removal tool in order to be sure that all the adware scripts have been detected and uninstalled.  

 How did NativeDesktopMediaService get on your computer?

Needless to say, NativeDesktopMediaService ads cannot just appear from nowhere. Normally, adware infiltration is always due to some reason. Most of the time, the reason is the users themselves. Many of them are inattentive when installing new software, especially free software bundles, direct download links, automatic installers, and add-ons. They are only interested in results, while security is often overlooked. Such users are a great target for malware creators and developers of various potentially unwanted programs such as adware.

All the developers have to do to insert some software into your computer is to attach it to a popular application (aka bundle it in the installer), and you to choose the Recommended or Fast installation. Rarely, someone will go through the trouble of changing these options to Manual or Detailed installation, where all the programs that may be bundled in the setup are actually visible. That’s why our advice is to always choose these options if you do not want to deal with adware or even more malicious software.
SUMMARY:

Name NativeDesktopMediaService
Type  Adware
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Various intrusive ads may take over your screen and your browsing may frequently get interrupted by pop-ups, banners and redirects. 
Distribution Method Spam messages, free download links, software bundles, shareware sites, torrents, free add-on packages. 
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version. More information about SpyHunter and steps to uninstall.


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