Ntuser.pol Windows 10/7 Malware Removal

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.


How irritating is this virus?

This page aims to help you remove Ntuser.pol. These Ntuser.pol removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

The topic of the article below is Ntuser.pol. This program is an exemplary member of the Adware group. What it might do to your PC is to infect all of the browsers installed on it and make them start producing streams of annoying banners, pop-ups, box message and other online ads, while you are attempting to browse the Internet. Really no browser, neither Chrome, nor Opera or Mozilla Firefox are immune to these types of infections. All the necessary details about the infection with Ntuser.pol and the potential unpleasant and/or harmless effects that it may cause are available in the following paragraphs.

About Adware

Adware is the common name for all ad-broadcasting programs, which can cause an extreme production of online ads, diverse in their shapes, colors and types. The targets of all such programs are the browsers that you have installed on your PC.

  • Potential suspicious effects. Usually Adware is considered quite harmless, though, it might really become the reason for some extensive research on your personal preferences. The products based on advertising software may have access to your browsing history records. As a result, these programs have the ability to match the ad flow to the online searches that have recently been performing. What’s more, such an intensive generation of advertisements might really make the performance of your machine a little sluggish, because of the extensive consumption of RAM and CPU.
  • Differences between Adware and malware. Some ad-producing programs may indeed act in the aforementioned way, but they cannot be defined as viruses, based on these actions. Real malicious programs, for example, Trojan horses and Ransomware, have real malicious effects like data theft, even identity theft, hacking banking accounts and draining them; hijacking social media accounts and pretending to be you while doing something illegal; turning your computer into a spam-spreading tool. Ntuser.pol is completely incapable of damaging anything yours in such an awful way.
  • Ways in which Adware could be spread around. The best sources of ad-broadcasting products like Ntuser.pol could be numerous and diverse. For instance, you might come across such a program while browsing infected web pages. An infection may occur when you are streaming video on the web. It may also happen as a result of torrent usage. Most often, a contamination happens when you incorporate programs from software bundles into your system in an uninformed and careless way.
  • How to install a bundle, but leave Ntuser.pol behind. First of all, you need to know what a program bundle represents. Usually, it is a harmless mixture of diverse pieces of software, which could be different games and applications. Such mixtures are affordable or free. Anyone can download them and install them. The point is to install them well, enjoy the useful free software and to opt out of the potential Adware programs inside them. The only way in which you will have control over the installation process and the opportunity to select necessary programs and leave behind useless ones is to choose the CUSTOM installation option from a given wizard. We can assure you that by doing that you will avoid even threats more dangerous than a tiny ad-generating program. 

How to stay away from Adware in general

It might have already dawned on you that prevention is the best tool against all sorts of infections. Prevention will save you from Adware like Ntuser.pol, browser hijackers and even Ransomware and Trojan-based viruses. Here, are some general prevention tips that you can apply:

  • Logically, the first step towards efficiently preventing your PC from catching anything is to stay away from the potential sources. So, avoid all the Adware sources as much and as often as you can.
  • Another useful tip is to “arm” your computer. Don’t just leave it vulnerable to threats. Update the entire OS, as well as all the programs installed. Purchase the most powerful and efficient anti-virus program you have heard of. Turn on your Firewall and if necessary, install a pop-up blocker to at least stop the website-hosted pop-ups.
  • Don’t even think about downloading software from shady sources. Be careful and picky, don’t put everything inside your system.

For the purpose of uninstalling Ntuser.pol, we suggest that you follow the removal instructions inside our Removal Guide. They have been tested and are designed to work in cases like yours.

SUMMARY:

Name Ntuser.pol
Type  Adware
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Irritating streams of online ads.
Distribution Method Software bundling; spam letters, torrent-sharing pages; video and audio-distributing websites.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.

Ntuser.pol Malware Removal


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

This is the most important step. Do not skip it if you want to remove Ntuser.pol Malware successfully!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
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AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Ntuser.pol Malware from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Ntuser.pol Malware from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Ntuser.pol Malware from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide didn’t help you, download the anti-virus program we recommended or ask us in the comments for guidance!