This page aims to help you remove Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows. is regarded as a type of a browser hijacker. Threats like are known to cause different problems like changing of the user’s designated home page or even the preferred browser of choice. Malware is a browser hijacker type of a security nuisance and many engines detected as malicious.

One of the most annoying forms of software that can get to your computer are the so-called browser hijackers. Those are apps that initially seem to work like extensions for your browser. Most such applications are compatible with popular browsing programs the likes of Firefox, Chrome, Edge, Opera and so on. Once installed on the computer, most hijackers get added to the users’ browsers and this is typically the point where people realize that the app/add-on is not what it should be and that there are quite a few unpleasant traits that come along with it. One major issue with hijackers is that they tend to modify the browser in some way – they might add a new search engine replacing the old one or they could change the starting page of the user’s browser to some unknown website. Frequent page redirects, ceaseless generation of ads, displaying of misleading online offers and other similar annoyances are also highly likely to occur in case such an application has managed to get inside your system. The good news, however, is that it is mostly not that difficult to deal with a hijacker app – it’s just that it is typically required that the user carries out several additional steps instead of simply clicking on the uninstall button and hoping that the pesky software piece would go away. Since in the recent days a new hijacker app known as has been reported as one of the latest representatives of its respective software group, we have decided to manly focus on it throughout the rest of this write-up. Anyone of you who might need help with removing this browser hijacker from their computer can get it from the detailed guide at the bottom of the article. Have a look at it and use the instructions in order to safely and quickly eradicate If you are not sure about any of the steps, know that you are free to request our help through the comments section. Also, you might also want to check out the suggested software tool added to the guide – it s a neat removal program for various forms of unwanted software and it can also assist you with the uninstallation of this hijacker.

What is

Researchers have labeled a browser hijacker. Security problems such as are known to cause website redirects, intrusive advertisements and even phishing attempts.

In general, hijacker apps are not malicious and rarely contain any code that could cause any kind of harm to your PC. For what it’s worth, the main intention behind creating such applications is typically not related to causing the user any problems. The browsing disturbance is just a “necessary” consequence of the advertising campaigns that most hijackers seek to push. Of course, the fact that your system isn’t directly threatened certainly doesn’t make the intrusiveness caused by such hijackers any less unacceptable. It’s just that if you are concerned that your machine has been infected by some nasty virus like a Ransomware or a Trojan Horse, there’s no reason to be worried as is relatively safe and harmless provided that you are cautious around it. We said that last bit about being cautious because although on its own a hijacker app might not cause damage to your PC, the advertising materials generated by it could potentially lead to the exposure of your system to different types of online hazards. If you click on an unsafe advert you risk getting linked to all sorts of shady and obscure pages some of which might even be used for distribution of malware threats like Worms, Spyware, Ransomware, Trojans, etc. All things considered, it is simply a smarter option to eliminate the hijacker as soon as possible and in the meanwhile stay away from the content that it tries to put on your screen when you are browsing.

The Pingclock Malware is known to be a browser hijacker. Numerous complaints about include webpage redirects, unwanted advertisements and unapproved changes to the user’s browser.

Spam letters and misleading advertisements coming from questionable websites are, naturally, two of the most favourite techniques for spreading undesirable applications like However, one other method that many users seem to fall for is what is known as “software bundles”. A software bundle is a installation package for a given program that has some added content to it (optional added installs for other apps). Usually, the Default/Quick setup configuration has the bundled apps’ installation enabled by default and since most users do not pay enough attention and do not o out of their way to uncheck the optional content, they oftentimes end up with a hijacker on their PC. However, it is really easy to prevent this from happening – just opt for the Custom setup menu. There, you will see of there’s any added apps and you will decide if you want to leave out any of them in case you think they might not be welcome on your machine.

Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Hijackers tend to cause unwanted changes to your browser as well as generate irritating ads.
Distribution Method Malvertising, spam letters, file bundles, pirated content, etc.
Detection Tool

Remove Malware

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide Malware

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it). Malware


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. Malware

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner: Malware
Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result MalwareClamAV MalwareAVG AV MalwareMaldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. Malware

Hold together the Start Key and R. Type appwiz.cpl –> OK. Malware

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up: Malware

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious. Malware

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below: Malware

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK. Malware Malware

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge). Malware

Properties —–> Shortcut. In Target, remove everything after .exe. Malware Malware  Remove from Internet Explorer:

Open IE, click Malware —–> Manage Add-ons. Malware

Find the threat —> Disable. Go to Malware —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply. Malware Remove from Firefox:

Open Firefoxclick Malware  ——-> Add-ons —-> Extensions. Malware

Find the adware/malware —> Remove. MalwareRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside: Malware

Rename it to Backup Default. Restart Chrome. Malware

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


About the author


Valentin Slavov

Leave a Comment