*7-day Free Trial w/Credit card, no charge upfront or if you cancel up to 2 days before expiration; Subscription price varies per region w/ auto renewal unless you timely cancel; notification before you are billed; 30-day money-back guarantee; Read full terms and more information about free remover. is a virus of the malware category known as Trojan Horses and it can enter your computer in many different ways, including via spam messages, pirated software, and misleading ads. Sometimes, can be used for intimidation by scammers who want to their victims to pay a ransom. pop-up
The WhatsApp pop-up Scam

The online e-mail scams have been around for a very long time and although it is typically easy to recognize and avoid them, the scammers who use them always seem to find ways to make their phishing messages persuasive and misleading enough so as to get more victims to their schemes. Recently, we’ve once again started receiving increasing numbers of reports concerning yet another wave of scam e-mails. WhatsApp

This time, scammers first send the link to victims on WhatsApp. Once the user visits the WhatsApp link, the webpage claims that he has a chance to win a prize by simply taking an anonymous survey.

Once users answer the survey questions, they are redirected to another website where they are asked to fill in their information. The information required by the website includes name, age, address, bank details and other personal details. The data you provide can be used to make fraudulent transactions or sold to criminals on the dark web. Of course, the end goal of the crooks behind this scam is to extort as much money as possible from their victims. The thing you need to realize here and the thing that many victims of such scams tend to forget about is that the actual chances of there really being a virus like or inside the computer are actually rather slim. Therefore, we strongly advise you to not fall for such misleading scam messages and to not send money to anonymous crooks. Still, since it’s important to be sure that there is indeed no malware within your system, we advise you to take a look at the removal guide that follows down below. In case you still have doubts about the current state of the security of your machine, we advise you to complete the guide.

Some words about

As we mentioned above, is a nasty Trojan Horse infection that was recently discovered. It has already claimed a big number of victims and this number is only going up at the time of writing this post. Therefore, even if the crooks that have been trying to scam you do not really have access to your computer and are instead just trying to scare you into paying them the requested ransom, it is still very important to be hundred percent sure that is not inside your system (hence, the guide we’ve posted above). Also, it is just as important to keep your machine safe in the future which is why we advise you to not interact with spam and scam messages such as the ones that you’ve been receiving lately. In addition, it’s always a good idea to keep your computer protected by specialized software like anti-malware or antivirus programs. One such tool you can find on this page – it is a reliable system-protection anti-malware program that would certainly help you protect your system from all kinds of malicious cyber threats.

Danger Level High (Trojans are often used as a backdoor for Ransomware)
Symptoms If there are any irregularities with the way your system operates, you should scan it for Trojans.
Distribution MethodA Trojan could get to you via spam e-mails, through pirated programs and games as well as with the help of malicious ads.
Detection Tool

Remove WhatsApp Virus

If you are looking for a way to remove you can try this:

  1. Click on the Start button in the bottom left corner of your Windows OS.
  2. Go to Control Panel -> Programs and Features -> Uninstall a Program.
  3. Search for and any other unfamiliar programs.
  4. Uninstall as well as other suspicious programs.

Note that this might not get rid of completely. For more detailed removal instructions follow the guide below.

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
This scanner is free and will always remain free for our website's users.
This file is not matched with any known malware in the database. You can either do a full real-time scan of the file or skip it to upload a new file. Doing a full scan with 64 antivirus programs can take up to 3-4 minutes per file.
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Drag and Drop File Here To Scan
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    After you open their folder, end the processes that are infected, then delete their folders. 

    Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 



    Hold together the Start Key and R. Type appwiz.cpl –> OK.



    You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:





    Type msconfig in the search field and hit enter. A window will pop-up:



    Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

    • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

    Hold the Start Key and R –  copy + paste the following and click OK:

    notepad %windir%/system32/Drivers/etc/hosts

    A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

    hosts_opt (1)


    If there are suspicious IPs below “Localhost” – write to us in the comments.



    Type Regedit in the windows search field and press Enter.

    Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

    • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
      HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
      HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

    If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


    About the author


    Brandon Skies

    Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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