Removal Guide

Remove Adsupply

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Infections by Adsupply are very persistent and dangerous. This article covers all possible Adsupply removal instructions, and is tailored for all versions of Windows.

remove adsupply

Adsupply is a virus which operates by creating a large quantity of unwated Ads in your internet browser. These can be a major pain in the ass to put up with, but at least they don’t threaten your computer – at least not directly. In order to remove this virus manually you’ll have to find all files associated with it and delete them, otherwise there is a good chance that it might re-download itself and greet you the next time you restart your computer. The aim of our article is to assist you with that, as well as provide guidance on the best ways to prevent your things from entering your computer in the first place.

Remember this – until you remove Adsupply your PC will be relatively safe, as long as you don’t click on those Ads

The Ads will try to make you waste money on them by buying things that are useless fakes. The sites they link to are not actual sites that sell products, but copies of such sites made to look as real is possible to have the best chance of confusing you. Sometimes they even used the outlook of the real sites they rip off. So yeah, even if it looks real it’s not.

Anything that you are offered to download – be it proportionally discounted or downright free will be a virus. Please note that Ads created by Adsupply will use every trick in the book to confuse you. They might even try to pose as system messages or as a pop-up to another program you have on your computer. For this reason the most targeted programs are those found virtually on any system – programs like Flash or Java. We’ll list several examples below, but remember that this list is by means exhaustive.

  1. One of your programs pops-up with the message that you need to install an update for it. Unfortunately if you click on the pop-up the only thing you will install is the virus.
  2. You see a banner or a big pop-up which contains an error screen. It informs you that you are missing some plug-in and you need to install it before you can view what’s written. In a really nasty variation this might create pop-up windows that cover the real media screens and make them completely unusable.
  3. A pop-up tells you that an online scanner has detected a number of viruses on your computer. You are kindly offered to download the scanner for free so it can clean them for you.

Modern viruses can attack all kinds of messages to the windows of your OS. If anything is saying that it needs an update you should consider the possibility that this message has been created by the virus. If you want to install the update then you should look for that program manually and grab the update from the official site. Only way to be sure everything is safe and virus-free.

How to Remove Adsupply


Our first step here is a reboot in Windows Safe Mode. If you already know how to do it, just skip this and proceed to Step 2. If you do not know how to do it, continue reading:

For Windows 98, XP, Millenium and 7 Users:

Restart your computer. To be sure you don’t miss the window of time when you need to press it, just spam F8 as soon as the PC starts booting. In the new menu, choose Safe Mode With Networking.


Proceed to Step 2.

For Windows 8 and Windows 8.1 Users:

Click the Start button Picture of the Start button, then Control Panel —> System and Security —> Administrative Tools —> System Configuration.Administrator permission required


Then check the Safe Boot option and click OK.  Click  Restart in the new pop-up.

system- config

Proceed to Step 2.

For OS X Users:

When you Mac is turned off, press the Power Button. After you hear the Startup Sound, immediately press and hold the Shift key until the Apple logo appears.

Proceed to Step 2.


  Adsupply has infected ALL of your browsers. Apply the steps separately for each one.

ie9-10_512x512  For Internet Explorer Users:

Open IE, then click  IE GEAR —–> Manage Add-ons.

pic 3

Find Adsupply . Disable it.

If your Home Page is different from the usual, click IE GEAR —–> Internet Options>edit the URL box with your preferred search engine, and click Apply.

firefox-512  For Mozilla Firefox Users:

Open Firefoxclick on mozilla menu (top right) ——-> Add-ons.

pic 5.

Hit Extensions next.


Adsupply  should be somewhere around here –  Remove it.

chrome-logo-transparent-background For Google Chrome Users

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions.


pic 7

In  Extensions,  find the virus and  select  chrome-trash-icon.

adsupply chrome

 Click chrome menu icon   again, and proceed to Settings —> Search (the fourth tab), select Manage Search Engines.  Remove anything but the search engines you normally use.

pic 9

safari For Safari Users:

Open Safari, and click Safari —–>Preferences —–> Extensions—–>Uninstall the malware.


(Works for Windows XP, Windows 7, Windows 8, Windows 8.1)

Hold windows-buttonand R together. Write appwiz.cpl  in the new field, then click OK.


You are now in the Control Panel. Search around for Adsupply and anything else suspicious-looking. Uninstall  it/them. Also, be extremely careful. Viruses often spend one last ditch effort to trick you into installing more of their kind. If you see a screen like this when you click Uninstallchoose NO:



This is perhaps the most important and difficult step, so be extremely careful. Open the Task Manager by right clicking on the Taskbar and choosing Start Task Manager.


Once it opens, choose the Processes Tab. Look at all of the processes in front of you and try to determine which ones are a virus. Google them or ask us in the comments and we will provide the best assistance we can. If the virus returns later on, the reason is that you missed something here.


Right click on each of the virus processes separately and select Open File Location. Also, End the process after you open the folder. Just to make sure we don’t delete any programs you mistakenly took for a virus, copy the folders somewhere, then delete the directories you were sent to.


We’ve had reports that this virus can come back after you uninstall it. This usually takes place on system boot. If this happens, do the following:

Type Regedit in the windows search field and press Enter.

Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. Alternatively, if you can’t find any this way, look in these directories, and delete the registries manually:

  • HKEY_CURRENT_USER—-Software—–Random numbers
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random


STEP 6 – Optimization

And that’s it. Well done for removing Adsupply. We’ve prepared a short and sweet optimization guide, specifically designed for users who just removed a virus. It is completely free, you do not need to download anything, and it’s not very time consuming. If you are interested, you can check it out here.


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