Browser Redirect

How to Remove (Mac Guide) July 2019 Update

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This page aims to help you remove Our removal instructions work for Safari, Chrome and Firefox , as well as every version of Mac OSX.

Have you recently been getting different annoying ads, pop-up messages, banners and automatic page-redirects on your browser’s screen when you start surfing the Internet? Are these constant pop-ups interfering with your browsing sessions and landing you on sites that you never wanted to visit? If yes, then most probably your computer has been invaded by a browser hijacker like and you may need to remove it in order to get rid of its annoying ad-generating and page-redirecting behavior.

Now, the browser hijackers are not identical to computer viruses and do not have malicious code which can harm your system. They are, technically, incapable of corrupting your data or encrypting it like a Ransomware virus, nor are they able to steal your passwords and sensitive details like a Trojan horse. However, such applications are classified as potentially unwanted due to some other rather invasive and irritating activities they can perform. Typically, when your Safari, Chrome, Firefox, or another browser gets taken over by a browser hijacker like, it will begin to continuously display various promotional messages, which may prompt you to click on some ads, links, and offers, to download some software or to purchase some products. Very often, the hijacker may also replace your current homepage domain or search engine tool with a sponsored one and may install some additional toolbars and add-ons on your main browser without asking for approval. This is normally done with marketing purposes and aims to make you use certain sponsored tools, interact with certain pay-per-click ads and to land you on promoted websites. However, many users who have an application like on their system complain that they face problems browsing the web normally and are extremely irritated by the constant ad interruptions, the unwanted browser changes and automatic page-redirects. That’s why they seek effective methods to uninstall the annoying software and get their browser settings back to normal. If you are one of those users, in the next paragraphs you will find a detailed removal guide and a professional removal tool which can help you safely deal with and revoke its changes.



The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.



Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:


Now click on Sample at the bottom:


Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result


The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.


Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.

chrome-logo-transparent-backgroundHow to Remove From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Typical symptoms include changes in the browser’s settings as well as automatic page-redirects and generation of intrusive ads. 
Distribution Method Most commonly distributed via free installation packages and bundles, as well as torrents, ads, free download links, spam.
Detection Tool

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