Remove [email protected] Ransomware Virus

This page aims to help you remove [email protected] Ransomware for free. Our instructions also cover how any [email protected] file can be recovered.

The process of having a file (or a number of files) encrypted is normally a useful method of keeping the said file/s safe and secure, especially against unauthorized access or unauthorized modification. This is indeed one of the most effective techniques of ensuring that nobody except for you (and others who might have the decryption key) would be able to access or tinker with the secured data. The intended (and usually the only) way to gain access to the inside of an encrypted file is through the use of a special, unique decryption key. Upon the completion of the encryption, such a key gets generated and the person who has conducted the encryption gains access to it. Now, to the point of this article, the reason we have told you all this is the existence of the so-called Ransomware cryptoviruses. Those threats use this same file-encryption method to target the personal files of their victims and make them inaccessible. Later, after the targeted data has been sealed, the hackers who have created the file encryption-based virus would go on to blackmail their victims for a certain sum of money in exchange for the key which could decrypt the locked up data files. As we said, the unique decryption key gets generated after the encryption process gets completed. However, when the encryption is carried out by a Ransomware cryptovirus, the key is initially only available to the cyber criminal who is behind the whole blackmailing scheme. Of course, the user is harassed into paying for this key under the threat that if the requested sum doesn’t get paid, the said key would never be destroyed and thus never send to them.

Now, for some of you paying the requested money, especially if the sum isn’t too high, might sound like a reasonable way out of this. However, we must say that there can be no guarantees as to whether you’d actually really get the key upon payment. After all, here we are talking about anonymous virtual criminals – there’s hardly anything that could make them keep their promise and send you the decryption details if they decide not to. That is why, we have posted a guide down below focusing on the removal of the recently released [email protected] cryptovirus that is currently among the most widespread and harmful forms of malware.

Remove [email protected] Ransomware Virus

Remove Backtonormal@foxmail.com Ransomware Virus

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Remove Backtonormal@foxmail.com Ransomware Virus


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

Remove Backtonormal@foxmail.com Ransomware Virus

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
This scanner is free and will always remain free for our website's users.
This file is not matched with any known malware in the database. You can either do a full real-time scan of the file or skip it to upload a new file. Doing a full scan with 64 antivirus programs can take up to 3-4 minutes per file.
Remove Backtonormal@foxmail.com Ransomware Virus
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Remove Backtonormal@foxmail.com Ransomware Virus
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    After you open their folder, end the processes that are infected, then delete their folders. 

    Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

    Remove Backtonormal@foxmail.com Ransomware Virus

    Hold the Start Key and R –  copy + paste the following and click OK:

    notepad %windir%/system32/Drivers/etc/hosts

    A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

    Remove Backtonormal@foxmail.com Ransomware Virus

    If there are suspicious IPs below “Localhost” – write to us in the comments.

    Type msconfig in the search field and hit enter. A window will pop-up:

    Remove Backtonormal@foxmail.com Ransomware Virus

    Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

    • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

    Remove Backtonormal@foxmail.com Ransomware Virus

    Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

    Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

    Type each of the following in the Windows Search Field:

    1. %AppData%
    2. %LocalAppData%
    3. %ProgramData%
    4. %WinDir%
    5. %Temp%

    Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

    Remove Backtonormal@foxmail.com Ransomware Virus 

    How to Decrypt [email protected] files

    We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

    Sadly, the extent to which the instructions from our guide would be effective might drastically vary from one instance of an infection with [email protected] to another and, worse yet, it is also possible that the steps posted on this page might not be enough to get your files back whatsoever. The reason for this lies in the way a typical cryptovirus like [email protected] functions. While the likelihood of managing to clean your computer off the threat and making your computer safe again by using our guide is actually quite high, the problem is that this will not deal with the encryption. This is why, extra steps and specialized restoration methods need to be applied when trying to recover Ransomware-encrypted data. However, due to the high level of complexity of virus programs like [email protected] and also due to the highly-advanced encryption algorithms that they use, dealing with the imposed encryption might be quite a challenging task. Still, it is pretty much always advisable to try every possible solution and method that doesn’t include paying the money because, as we mentioned already, you can’t have any guarantees that you’d actually get anything in return for the paid ransom.

    Precautions against Ransomware

    [email protected], much like the rest of its malware class, is a very sneaky threat and detecting it is oftentimes very difficult and quite unlikely (at least until the files have gotten encrypted). Of course, after the encryption is completed, the malware would reveal itself by placing a notification on your screen with instruction on how to make the payment so that it is received by the hackers. However, until that time comes, there would be pretty much no symptoms aside from the occasional RAM and CPU spikes and maybe a certain increase in the use of hard-disk space on your PC.

    This leads us to the last point we will make in this post – the importance of avoiding infections like [email protected] in the future and being prepared to counteract them. Normally, such threats could get distributed with the aid of different misleading messages and spam e-mails (by getting attached to them), through pirated software downloads available inside shady sites and also via malicious adverts, shady web offers and fake online requests. Avoiding all of those is crucial if you wish to keep your PC safe and your data untouched by a Ransomware. Another crucial thing is to always keep a backup of the files that you value and don’t want to lose due to a virus infection – a backup can really make all the difference if a Ransomware cryptovirus attacks your machine so consider making one if you haven’t done so already.


    Name [email protected]
    Type Ransomware
    Danger Level High (Ransomware is by far the worst threat you can encounter)
    Symptoms There are hardly any symptoms other than increased use of RAM, CPU and HDD storage space.
    Distribution Method A Ransomware can get to your PC with the help of spam messages, pirated programs, Trojan backdoors as well as via many other sneaky methods.
    Data Recovery Tool Not Available
    Detection Tool

    If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


    About the author


    Brandon Skies

    Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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