Remove Basepush.com “Virus” (Chrome/Firefox/IE) Oct. 2018 Update


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This page aims to help you remove Basepush.com. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Basepush.com is a application that appears like a simple browser add-on but its abilities to modify the settings of the users’ browsers might create a lot of irritation. A number of users have recently contacted our “How to remove” team with complains that this strange new application has made some changes to their Chrome, Firefox or Explorer browser, which they have not approved. They report the appearance of a new homepage domain, the replacement of their default search engine or the installation of a new toolbar which puts hard-to-remove ads, pop-ups, banners and automatic page-redirects on the screen. Unfortunately, Basepush.com is not the only application which can make such changes to the users’ browsers. An entire software category named as browser hijackers consists of applications with such abilities and, in the next lines, we are going to tell you more about them. In many web forums, these pieces of software are referred to as viruses, but if you stay with us, we will explain to you why they are not as dangerous as, say, a Trojan horse infection or as a Ransomware cryptovirus. We will cover their specifics, their distribution channels and, of course, the safest and the fastest methods to have them uninstalled from the system. Those of you, who have Basepush.com on their system, can find a detailed Removal Guide as well as a professional removal tool, both of which can help you to get rid of the ad-generating application and bring your browser settings back to normal.

The good news is that even if you don’t uninstall the browser hijacker right away, likely no major damage would get inflicted upon the system. Basepush.com and other similar apps do not contain the malicious code of a typical computer virus. A hijacker’s presence on the system, however, might affect the way you surf the web in a very irritating way by forcing you to deal with undesired browser changes, constant pop-up ads and automatic page-redirects. The hijackers may also eat up a fair share of your system resources by launching a “traffic data” collection service in the background of the system which is aimed at analyzing your latest searches and web activities and using that info to display ads that are more in-line with your supposed preferences.

Remove Basepush.com “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
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After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Basepush.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Basepush.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Basepush.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Why do people create browser hijackers and what are those apps used for?

The browser hijackers may seem like quite annoying pieces of software and you might be wondering who creates them and for what reason. As we said above, they have no relation to popular pieces of malware such as Ransomware, Spyware or Trojan horses and, luckily, they are not created by some anonymous cyber criminals. These applications are usually creations of legitimate (or semi-legitimate) software developers, who use them for online advertising purposes. The purpose of the hijackers is to promote different sponsored ads, links, web pages, search engines, toolbars, homepage domains and other products on the users’ screen while the users are browsing. Every time people click on the displayed content or use the promoted tools, pay-per-click revenue is generated for the developers of the given hijacker. There is usually nothing criminal in this method of advertising according to the law. According to some users, however, applications like Basepush.com are sources of browsing irritation and unwanted interruptions and that’s why users seek methods to have them uninstalled.

How may you end up with Basepush.com on your system?

Most of the people don’t pay close attention to the installation wizard when installing new software on their computers and this is how they usually end up with a bunch of potentially unwanted or sometimes even hazardous applications on their PCs. If you also have this habit of not reading the EULA and of using the Automatic installation options instead of the Advanced or the Custom settings, here is a tip we have for you. Do not skip that and carefully explore each customization option, small text or pre-selected checkmarks in the installer because this is how you can spot and leave out applications like Basepush.com before they get installed on your system. Another very important piece of advice we have for you is to use your common sense and avoid downloading and installing new apps, free applications, browser add-ons or other components from shady sources such as questionable torrent sites, fishy-looking software packages from unknown developers, freeware platforms, different free pop-ups, spam messages or email attachments if you want to avoid any potentially unwanted software in the future.

SUMMARY:

Name Basepush.com
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A new homepage or a search engine may get installed on your default browser without your approval.
Distribution Method Software bundles, free downloads, automatic installation managers, spam messages, ad-supported websites
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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