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Remove Chrome “Aw,Snap!” Error (August 2019 Update)


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This page aims to help you remove “Aw,Snap!” Error. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows and Mac OSX.

If you’re getting the “Aw, Snap” error or another error code instead of a webpage, Chrome is having problems loading, then you should definitely check your system for the presence of a browser hijacker in it. A browser hijacker is a term that describes a special type of advertising software which can easily attach itself to any browser (even to relatively safe browsing apps like Chrome, Firefox, IE or Edge) and make it display different pesky ads, sponsored links, download prompts, update requests and similar promotional content during the regular web surfing as well as to “forcefully” replace the default search engine or homepage of the browsing application. In this article, we are going to explain more about the nature of the browser hijacker applications in general, but we are also going to show you how to remove one recently reported addition to this software category named “Aw,Snap!”. If most of the messages that you see on your screen are along the lines of “ads generated by “Aw,Snap!”, then this is the app that has most probably hijacked your browser and has forced it to operate in the above-described way. Fortunately, in the next lines, you can find a detailed removal guide which will show you all the steps that you need to take to uninstall the annoying ad-generating application and never see its nagging popping-up messages again. In case that “Aw,Snap!” has installed some unfamiliar tools and toolbars or has replaced your main search engine or homepage URL with some new ones, you can use the instructions in the guide to remove the unwanted changes.  And if the steps there are too complex for you to follow, the suggested removal tool, which is specialized in eliminating not only browser hijackers like “Aw,Snap!” but also nasty infections such as Trojans, Rootkits and so on, can surely do the job for you. 

“Aw,Snap!” Error

Remove Chrome “Aw,Snap!” Error

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
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AVG AV
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After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove “Aw,Snap!” from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove “Aw,Snap!” from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove “Aw,Snap!” from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If you are wondering how you might have landed such an annoying application like “Aw,Snap!” on your system, then you should recall if you have recently downloaded and installed some low-quality software or some free application. Oftentimes, such setups may have a browser hijacker bundled inside their menu and if you skip to manually customize the settings (usually through the Advanced/Custom menu), the advertising application may become part of your system by default. Of course, this is not the only way a hijacker may enter your PC. It also typically gets distributed via spam messages, torrents, ads, free download links, different update requests and more. That’s why it is really important that you pay close attention to what you install on your system and stay away from low-quality and unreliable sources which might be used for the distribution of various potentially unwanted applications and even more serious threats like Trojans and Ransomware.

Now, don’t get us wrong about the nature of applications like “Aw,Snap!”. Most browser hijackers are not malicious and do not have virus-like features – they are different from Spyware, Ransomware, Worms and so on. Therefore, they are generally incapable of causing harm to your PC. Still, there is always a certain risk in keeping such software on your system because the ads and links that it may display may sometimes be misleading and may redirect you to different shady web locations. That’s why it is really not worth the risk to click on something malicious and get infected when you can easily uninstall the hijacker and eliminate such a possibility.

SUMMARY:

Name “Aw,Snap!”
Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A new search engine, a toolbar or another homepage may greet you from the screen of your main browser. 
Distribution Method Spam, ads, free downloads, torrents, and software bundling are the most common sources. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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