Remove “Virus” (Dec. 2018 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows. is not among the worst pieces of software that you may encounter. This application doesn’t have the harmful abilities of a Ransomware cryptovirus or the stealthiness of a Trojan horse infection. However, if you have it on your PC, then you are very likely to experience some of the following disturbances:

  • Generation of annoying and hard-to-remove ads, pop-ups and banners on your screen.
  • Modifications in the settings of your browser such as homepage replacement, new-tab page replacement or automatic page-redirects.
  • Installation of new search engine tools, unfamiliar toolbars, and browser add-ons.
  • Traffic data collection and exposure to sponsored commercials and promotional websites. “Virus”

Browsers such as Chrome, Firefox, Edge or Explorer could easily get hijacked by this or any similar application and be forced to operate in the above-mentioned way. They may start to become unresponsive to the users’ search queries and may display certain links, ads or web pages, which are predefined and are thus supposed to get traffic and exposure. Other possible unwanted effects of having “Virus”on the computer may include sluggishness, sudden browser crashes, and excessive exposure to pay-per-click ads. These are potential results of the quite aggressive online advertising activity, which the software is trying to implement. Luckily, there is nothing harmful or criminal in such activity. Applications like “Virus”  are not viruses created to destroy the user’s system but online advertising tools, that are supposed to promote certain products, services, offers, and software programs through the users’ browsers. Due to their rather aggressive behavior, however, such pieces of software are better known as browser hijackers. Many web users face the disturbance of dealing with browser hijackers on a daily basis and that’s why it is really important to understand their nature in order to effectively handle them without risking the safety of your computer. 

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove  from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove  from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove  from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

The representatives of this software category are usually challenging to uninstall, but definitely not as hard as dealing with a computer virus. Still, for the effective and safe removal, we usually recommend that our readers either use a professional removal tool or the instructions of a trusted removal guide like the one below.

Why do so many people fear the browser hijackers?

The fear and panic that the browser hijackers tend to cause are usually not justified because such pieces of software do not initiate any criminal activities and do not aim to cause harm to the users. However, many people seek methods to have them uninstalled and remove all of their imposed browser changes and ads from their computer. The main reasons for that are the obvious ads irritation and browsing disturbance, which are very likely to appear the moment such software gets installed on the system as well as the potential interaction with security hazards. An application such as might not only install some sponsored custom search engine tool or toolbar on your default browser without your approval but may also force the browser to redirect you to some predefined web pages, links, and offers, which generate income from paid clicks and traffic.

This uncontrolled stream of random ads and redirects, as well as the browser’s changes might be quite unpleasant and make your machine more likely to get exposed to different types of malware and viruses such as Trojans, Rootkits, Ransomware, or Spyware. That’s why, the general advice we usually give to our readers is to be cautious when applications like operate on their system and try to avoid interaction with their advertising materials because the legitimacy of the randomly popping-up ads might not be verified and there could be content with malicious or fake origin.

How can applications like get installed on your system?

Typically, the users may get potentially unwanted or hazardous applications on their systems when they interact with different spam messages, shady websites, torrents, different email attachments, ads, and free download links. In the case with the browser hijackers like , however, the most probable way to have them installed on the computer is when you perform a careless software installation of a given application bundle without customizing its configuration settings. This is so because, in most of the cases, the browser hijackers are bundled with other free applications, attractive toolbars, browser add-ons or software update installers. Usually, they are promoted as “optional” or “bonus” components to the main application and get installed alongside if you don’t disable them manually. That’s why, in order to prevent them from getting installed, you should always make use of the Advanced/Custom installation settings from the setup wizard and remove any components that seem potentially unwanted or shady.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  New homepage settings or search engine changes may take place in your browser. 
Distribution Method Software bundling, torrents, automatic installation packages, ads and ad-supported sites, spam.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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