Ransomware

Remove [email protected] Virus Ransomware (+File Recovery) April 2019 Update


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This page aims to help you remove [email protected] Ransomware for free. Our instructions also cover how any [email protected] file can be recovered.

When it comes to malware attacks, usually, the largest number of them is caused by different versions of Trojan horse viruses. These are easily the most widely-spread and some of the trickiest to handle computer threats known to the cyber world. However, the most dangerous and the most difficult-to-remove infections belong to another malware category – Ransomware. In this article, we are going to focus our attention on one recent representative of the Ransomware family called [email protected] This infection has been reported by a number of web users for its ability to lock the personal data files on the infected machine by encrypting them with a highly-advanced encryption code. The victims of [email protected] also claim that, once the virus had encrypted their files it has displayed a ransom-demanding message on their screen, asking them to pay a certain amount of money if they want to decrypt the affected files. In case that you also have been attacked by this file-encrypting Ransomware, we suggest you read the information that follows because here you will find some useful information which may help you handle this incredibly malicious infection. Below, you will also find a Removal Guide and a  helpful virus/malware-removal tool, both of which are meant to aid you in the removal of [email protected]

What should you know about Ransomware and its representatives?

Ransomware is a special malicious group which is mainly used for online blackmailing. The representatives of this group’s main purpose is blocking the access to the infected PC or to the personal user files that are stored in its hard-drives. Depending on what exactly has been affected, there are two main Ransomware subcategories – Screen locking Ransomware and File-encrypting Ransomware.

As the names suggest, the Screen locking versions of this malware category typically block the access to the screen of the affected device. They typically achieve that by placing a huge ransom-demanding banner in the screen which prevents the victims from reaching their icons and menus. The malware demands a certain amount of money as a ransom for the unlocking of the screen/the removal of the banner.

The File-encrypting versions that we are focusing on in this write-up, instead of targeting the device’s screen, seek to lock the files inside the machine. The representatives of this subcategory are considered to be much more difficult to handle because even if the virus is removed, the files would still likely remain locked. Most newer Ransomware versions (like [email protected]) use highly-advanced encryption codes making it really difficult to recover any of the data without being given the needed decryption key. Furthermore, know that the restoration of your files may not be guaranteed even if you pay the ransom that the malware demands.

Of course, the hackers, who control the Ransomware will place a ransom-demanding message on your desktop and promise you that if you pay the they will send you a decryption key which will release your files from the encryption. However, if you decide to trust them and follow their instructions, you need to keep in mind that their decryption key may not work properly, or even worse, they may disappear with the money without sending you the said key.

[email protected] is a threat from the File-encrypting type, unfortunately, full recovery from this type of Ransomware and its attack may not always be possible. The best you could do in case you have been infected by such a virus is seek different options to remove the malware and deal with its consequences. One possible alternative could be the Removal Guide below, in which you will find instructions on how to manually detect and remove [email protected] from your system. We have also included some free file-restoration tips and methods, which may potentially help you recover some of the files that the insidious malware has taken hostage but we cannot promise that this would always be the case. Another option is to purchase specialized software and let it scan and clean your computer automatically so that it could find the malware for you. On this page, you can find one such specialized malware removal tool which might be able to help you get rid of the noxious piece of malware.

Ransomware sources and prevention:

The criminals, who create threats like [email protected], use many kinds of distribution methods in order to spread their malware and infect as many people as possible. The security experts alarm that a great number of infections happen thanks to users carelessly clicking on malicious emails with compromised attachments which initially appear to have been sent by well-known companies, authorities or commercial platforms. Other common transmitters of Ransomware are the Trojan horse infections, which often operate as backdoor and provide cover for the file-encrypting virus to enter the system. Also, fake ads, infected web pages, misleading links and compromised software installers are possible sources of Ransomware infections that you need to be on the lookout for.

The contamination usually happens without any noticeable symptoms and the victims typically come to know about it only after the Ransomware has completed its malicious activities. Sadly, currently, there is no software or method that could provide 100% protection from threats like [email protected] That’s why, the best thing one could do to protect their data and computer is to create regular backup copies of its files and transfer them to external drives as well as limit their interaction with sketchy web content and update their security software by installing the latest patches.

SUMMARY:

Name [email protected]
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Very few and unnoticeable ones before the ransom notification comes up.
Distribution Method From fake ads and fake system requests to spam emails and contagious web pages.
Data Recovery Tool Currently Unavailable
Detection Tool

Remove [email protected] Virus Ransomware


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt [email protected] files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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