Remove “First Choice Tech Support” Scam

This article aims to help users remove “First Choice Tech Support” Scam from Chrome, Firefox, Internet Explorer and Safari, as well as their respective system.

first choice tech support scam

“First Choice Tech Support” Scam is a typical example of the Adware family of online threats. It operates by generating unwanted Ads in the internet browsers of computers infected by it. These Ads are characterized as being highly aggressive in their pattern of appearance and contents and can be incredibly annoying, especially those that come with sound attached. The primary goal of these Ads is to generate revenue for the people responsible for creating and destributing “First Choice Tech Support” Scam – at the expense of your patience. Unfortunately programs similar to “First Choice Tech Support” Scam are also responsible for the destribution of a large variety of viruses and bloatware applications. In addition to all of these “First Choice Tech Support” Scam is also responsible for any slowdowns you may experience while browsing on your computer. The Ads that you see need their data downloaded and then displayed alongside the contents of the load page that you are about to read.

Don’t trust “First Choice Tech Support” Scam with anything it may offer you

As mentioned “First Choice Tech Support” Scam is malicious in it nature and everything associated with this should be avoided.

Reputable online sites never advertise via programs like “First Choice Tech Support” Scam, although some may be added “for free” in order to create a veil of legitimacy to the Ads. Remember that for the most part the Ads you see lead to shady internet sites that could be loaded with all kind of online viruses or part of some greater scam. Exploring the Ads is just not worth the risk.

If it can’t get to you through its Ads “First Choice Tech Support” Scam may try to trick you into downloading some virus infected executable file. This could be a file that is supposedly needed by your computer or under the ruse of being free software likely targeted at solving computer problems and for system optimization. Another Note that “First Choice Tech Support” Scam may try to soften you up by creating Ads that look exactly like system messages. If you are seeing any items on the following list note that it is extremely likely that the message is a fake created by “First Choice Tech Support” Scam in order to scare you into downloading the infected executable:

  • Missing plug-ins required
  • Outdated program that needs emergency update (Java/Flash are commonly used as bait)
  • A specific video player/codec needed in order to view medina online
  • Free online scanner searched your computer and found viruses/errors/other problems
  • Many more alone the same lines

Never download and install files that appear system related while you have “First Choice Tech Support” Scam installed on your machine. The chances are there isn’t really any problem at all and “First Choice Tech Support” Scam is trying to exploit you into authorizing an authorization for another virus.

Navigation:
1: Enter Safe Mode.
2: Remove “First Choice Tech Support” Scam from Chrome, Firefox, Internet Explorer and Safari.
3: Remove the virus from browser shortcuts.
4: Uninstall the virus from your AddRemove Programs.
5: Permanently remove “First Choice Tech Support” Scam from Task Manager’s processes.
6: Delete the virus from Regedit and Msconfig.
7: Optimize your PC after the removal is done.

Remove “First Choice Tech Support” Scam

STEP 1:

Our first step here is a reboot in Safe Mode. If you already know how to do it, just skip this and proceed to Step 2. If you do not know how to do it, continue reading:

For Windows 98, XP, Millenium and 7 Users:

Restart your computer. To be sure you don’t miss the time when you need to press it, just spam F8 as soon as the PC starts booting. In the new menu, choose Safe Mode With Networking.

Proceed to Step 2.

For W. 8 and 8.1 Users:

Click the Start button ,then Control Panel —> System and Security —> Administrative Tools —> System Configuration.Administrator permission required

msconfig

Then check the Safe Boot option and click OK.  Click  Restart in the new pop-up.

Proceed to Step 2.

For Windows 10 Users:

  1. Open the Start menu.
  2. Click the power button icon in the right corner of the new Start menu to show the power options menu.
  3. Press and hold down the SHIFT key on the keyboard and click the Restart option while still holding down the SHIFT key.

Windows 10 will perform the reboot. Next do the following:

Click the Troubleshoot icon, then Advanced options —> Startup Settings. Click Restart.
After the reboot click on Enter Safe Mode With Networking (Fifth Option).

Continue with Step 2.

STEP 2:

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Now that you have Safe Mode enabled it is time to begin cleaning the virus. Logically our first step involves breaking its hold over your internet browsers. To do this you need to run the instructions of Safe 2 and Safe 3 for seperately for each and every browser that is installed on your machine. Make sure to be through – browsers that you don’t regularly use need to be cleaned as well.

Pay attention to any confirmation messages spawned by “First Choice Tech Support” Scam. Sometimes they are worded so that if you press Yes you will be taken to a site to fill a survey or you wll be offered another .exe to install. Avoid either become they will only lead to more malware.

ie9-10_512x512  For Internet Explorer Users:

Open IE, then click  IE GEAR —–> Manage Add-ons.

pic 3

Find “First Choice Tech Support” Scam . Remove it by pressing Disable.

If your Home Page is different from the usual, click IE GEAR —–> Internet Options>edit the URL box with your preferred search engine, and click Apply.

Go to STEP 3.

firefox-512  For Mozilla Firefox Users:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

“First Choice Tech Support” Scam  should be somewhere around here –  Remove it.

Go to STEP 3.


chrome-logo-transparent-background For Google Chrome Users
:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the virus and  select  chrome-trash-icon(Remove).

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Remove anything but the search engines you normally use.

Go to STEP 3.


safari For Safari Users:

Open Safari, and click Safari —–>Preferences —–> Extensions—–>Uninstall the malware.

Go to STEP 3.

STEP 3:

Right click on the browser’s shortcut, then click Properties.

NOTE: We are showing Google Chrome, but the method is the same for all browsers.

browser-hijacker-taskbar-properties

Once you’ve reached Properties —–> Shortcut (on the band at the top), then in the Target type field, REMOVE EVERYTHING AFTER .exe.

Continue with STEP 4.

STEP 4:

Hold the Windows Key and R together. Write appwiz.cpl in the new field, then click OK.

appwiz

You are now in the Control Panel. Search around for “First Choice Tech Support” Scam and anything else suspicious-looking. Uninstall it/them. Also, be extremely careful. Viruses often spend one last ditch effort to trick you into installing more of their kind. If you see a screen like this when you click Uninstallchoose NO:

virus-removal1

Hold the Windows Key and R againbut this time copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A .txt file will open – don’t touch anything there. If you are hacked and someone has access to your PC, there will be a bunch of other IPs connected to you at the bottom. This is what a hosts file looks like:

hosts_opt (1)

If there are a bunch of strange IPs connecting to you below “Localhost” you may be hacked, and it’s best to ask us in the comments for directions.

Go to STEP 5.

STEP 5:

Open the Task Manager by right clicking on the Taskbar and choosing Start Task Manager.

virus-taskbar123

Once it opens, choose the Processes Tab. Look at all of the processes in front of you and try to determine which ones are a virus. Google them or ask us in the comments and we will provide the best assistance we can.

WARNING! DON’T SKIP THIS!

This is perhaps the most important and difficult step and you need to be very careful while doing it. Double check before deleting any file, because a mistake in this stage could run your Windows installation or cause major problems for other affected programs. If you are worried and you like to play it safe you could also decide to download a professional “First Choice Tech Support” Scam remover program. Check out for our recommendation below – so far it has handled every threat we’ve thrown at it and it also features an excellent scan tool that can detect even dormant viruses or any that “First Choice Tech Support” Scam possibly installed on your PC.

malware-start-taskbar

Right click on each of the virus processes separately and select Open File Location. Also, End the process after you open the folder. Just to make sure we don’t delete any programs you mistakenly took for a virus, copy the folders somewhere, then delete the directories you were sent to.

Move on to STEP 6.

STEP 6:

Take a look at the following things:

Type msconfig in the search field and hit enter: you will be transported to a new window. 

msconfig_opt

Go in the Startup tab and Uncheck anything that has “Unknown” as Manufacturer.

Type Regedit in the windows search field and press Enter.

Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If you can’t find them this way, look in these directories, and delete the registries manually:

  • HKEY_CURRENT_USER—-Software—–Random numbers
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!

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