Ransomware

Remove [email protected] Ransomware (+File Recovery)


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This page aims to help you remove [email protected] Ransomware for free. Our instructions also cover how any [email protected] file can be recovered.

The cryptoviruses of the infamous Ransomware malware family are a huge software security issue nowadays, especially for users who have important, valuable and sensitive data in their computers. The main goal of a Ransomware cryptovirus is to enter the system of the targeted computer and lock up all the files there using an advanced encryption code that makes it impossible for any program to access any file that gets encrypted. All of this is, of course, done in order to give the hackers leverage which they can then use as means of blackmailing their victims for a money payment (hence, the name Ransomware). As soon as the files targeted by the malware are no longer accessible, the sneaky cryptovirus finally makes its presence known to the users of the infected computer through the generation of an intimidating note. The note could be in the form of a banner that pops-up on the screen of the computer when the encryption is completed or whenever somebody tries to open an encrypted file. It’s also possible that instead of a banner, the note is generated in the form of a notepad file that gets placed in each folder that contains data locked by the Ransomware. Regardless of the form of the note, the text in it is similar for most Ransomware cryptoviruses. It states that a specific money sum must be transferred following the instructions from the note or else the files will stay locked forever. If the user issues the payment and the money is received by the hacker, a decryption key would be send to the malware victim, who, with the help of that key, will be able to recover the sealed data. Most of you are likely here because of the new [email protected] malware program – a new and devastating cryptovirus that has probably already locked your files, forcing you to look for help which has lead you to this article and to the [email protected] removal guide below.

What’s the best course of action?

To answer such a question, each user needs to asses their specific situation and decide for themselves what may be the best thing to do. Sadly, no matter what you may try, your files may still stay locked. You may opt for the ransom transfer but you can’t really know if the hackers would really send you any decryption key that may help you. This is why we normally advise against this course of action, especially if you haven’t tried any of the alternatives. Speaking of alternatives, the second option you have now is to use our guide and liberate your computer from the [email protected] Ransomware. After that, you can try our suggested data restoration methods that may help you with the recovery of some of the encrypted files. However, this option, too, cannot guarantee that your data will be brought back to its accessible state. Nevertheless, it’s still better to first try everything that doesn’t include paying the hackers as this may allow you to bring back some of the files without having to pay some cyber criminals and, in this way, unintentionally further encourage them to continue with their nefarious schemes.

SUMMARY:

Name [email protected]
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Normally, a Ransowmare’s encryption may cause RAM and CPU spikes but even then it would still be difficult to spot the infection on time.
Distribution Method Spam letters, social engineering tactics, malvertising, pirated content, etc. 
Data Recovery Tool Currently Unavailable
Detection Tool

Remove [email protected]


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt [email protected] files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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