If your browser has gotten “invaded” by a piece of software called Hp.myway.com, then it is understandable if you come to the conclusion that your machine has gotten attacked by some nasty infection the likes of a Trojan Horse, a Rootkit or maybe a Ransomware. There’s actually a lot of misinformation regarding apps like Hp.myway.com and here we are going to set apart fact and fiction so that you have a better understanding about what Hp.myway.com is and what it is not. Of course, since it is a potentially unwanted app, we’ll also help you remove it from your PC! 


This particular app is a browser hijacker meaning it can get inside browsers like Chrome, IE, Firefox and so on and alter their search engine and homepage settings as well as flood their tabs with page-redirects, nagging pop-up and banners ads and even scan through the recent browsing history of the user as means of gaining valuable advertising-related info. There are, in fact, many applications out there that fall under this same category of intrusive software and a lot of users all over the world are struggling with browser hijackers on a daily basis. This is indeed one of the most widespread forms of unwanted software and it wouldn’t be a surprise if you too are currently getting irritated by the ads, the page redirects and the browser changes that Hp.myway.com might be enforcing upon your browser. However, if that’s your situation, we might have some good news for you – dealing with a hijacker is actually not at all that difficult and could be done in a matter of minutes if you know what and where to look inside your system. Of course, we will tell you what needs to be done in order to get rid of this unpleasant app so as to make your browser the way it used to be before the nagging software component latched onto it and started flooding it with different flashy and obnoxious advertising materials and before it replaced your usual search engine tool and starting page URL address. The guide for removing this hijacker is available right below so make sure you have a look at it and maybe give it a go.

Now, as far as what unwanted apps like that are not, we must clarify that these are not the same as threatening malware pieces the likes of Ransomware, Rootkits, Spyware, Trojans or any other highly-dangerous cyber-risks you might encounter on the Internet. Generally, the danger level of browser hijackers is somewhere between low to medium. And now we hear you asking:”Why is there a low to medium danger level of browser hijackers if they are not real viruses?”. Well, the answer is simple – though the pieces of software that belong to this category are not normally supposed to cause any damage or harm to your computer and to your online security and privacy, they might actually make it more likely for real virus threats to reach your machine. You probably know that you aren’t supposed to click on random online advertisements that could redirect you to all kinds of sketchy and obscure web locations. Well, it might be difficult to avoid the different online ads inside your browser if there’s literally dozens of them showing on your screen every minute that you spend browsing while there’s a hijacker attached to your browser. That’s right, the more ads you seen getting put on your screen, the greater the chance of accidentally clicking on the one that will redirect you to some shady and possibly virus-infested site or page. Our advice for you – just remove the hijacker so as not to take any chances with your machine’s safety and security. You will thank us later.

The techniques used to distribute unwanted apps such as browser hijackers

Understandably, the usual suspects here are methods such as spam messaging and spam e-mail distribution, malvertising, fake web requests for downloading some free piece of software, pirated apps, games and programs, low-quality software products and so on and so forth. Aside from keeping away from any obscure, suspicious or fishy type of web content or website, we can also advise you to remember to use the Advanced setup settings while trying to install a new program. This helps you see whether the developers behind the program you are trying to install have allowed some other app to get bundled with it. Oftentimes, such bundled bonus apps are hijackers or similar unwanted software and need to be manually left out of the installation and the only way to do that is through the use of those Advanced/Custom setup settings.


Name Hp.myway.com
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms A hijacker app is not going to try to hide – as soon as you see the ads and the browser changes, you’ll know its there!
Distribution Method Most users land hijackers through installing unreliable file bundles or opening the attachments of different spam messages.
Detection Tool

Hp.myway.com Virus Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/

Scan Results

Virus Scanner Result
Hp.myway.comAVG AV

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:


If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.


Hp.myway.com  Remove Hp.myway.com from Internet Explorer:

Open IE, click  Hp.myway.com —–> Manage Add-ons.


Find the threat —> Disable. Go to Hp.myway.com —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

Hp.myway.com Remove Hp.myway.com from Firefox:

Open Firefoxclick  Hp.myway.com  ——-> Add-ons —-> Extensions.


Find the adware/malware —> Remove.
Hp.myway.comRemove Hp.myway.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:


Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

Leave a Comment