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Remove Mac Cleaner.pkg Virus (Mac Guide) August 2019 Update


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This page aims to help you remove the Mac Cleaner.pkg Virus. Our removal instructions work for Safari, Chrome and Firefox, as well as every version of Mac OS.

An application known as Mac Cleaner.pkg has recently been annoying users with large amounts of online ads, banners, pop-ups, and automatic page redirects. Our “How to remove” team has been flooded with queries from concerned users who have been struggling to remove those ads and the related browser changes. This is the reason why we decided to come up with this particular article and the removal guide attached to it. Don’t scroll down yet, though.

In order to deal with Mac Cleaner.pkg effectively, we first would like to explain why your Safari, Chrome, Firefox (or whichever is the browser you have been using) has started to spam you with online ads in the first place, and why its homepage URL and/or search engine has been replaced without your permission.

What you might be experiencing is something typical for programs which are known as Browser Hijackers. Now, the Browser Hijackers are not some pieces of malware, such as Ransomware or Trojans. They are a type of software which is basically programmed to introduce different sponsored changes to the users’ browser in order to gain control over their web browsing experience. All that is typically in the name of marketing and profits. You will learn more about this common practice just in a while, but for now, let’s just say that programs like Mac Cleaner.pkg are a bit challenging when it comes to uninstalling them. If you try to remove them it the regular way, as you would with any kind of other software, you most likely won’t be able to do that. So, our removal guide below explains the steps to deal with Mac Cleaner.pkg in a fast and reliable manner.

Is the Mac Cleaner.pkg Virus harmful?

Mac Cleaner.pkg Virus

The Mac Cleaner.pkg Virus will display Pop-up windows saying you have benn infected.

To your relief, programs like Mac Cleaner.pkg are not interested in causing harm to your computer. They simply do what they have been programmed to, namely to shower you with ads. However, people who struggle to deal with the ads invasion on their screen and fail to remove the Hijacker often mistake such programs for viruses. Some users go as far as seeking support from virus removal specialists which usually deal with threats like Ransomware, Trojans, and Spyware. In most cases, there is no need to go that far. A Browser Hijacker can be uninstalled quite effectively if you follow certain removal steps. Alternatively, you can deal with the unwanted program by using a professional removal tool. Whichever method you choose, take a look at the removal guide below as a starting point.

If you are wondering, how  a program such as Mac Cleaner.pkg can generate profits from spamming your browser with ads, you should know that this is possible thanks to popular remuneration modes like Pay-Per-Click and Pay-Per-View. All Browser Hijackers, in general, are tools used for web promotion. They promote certain websites, products, services, and tools by displaying sponsored banners, box messages, and links which are actually paid. The developers who own the Hijacker or similar ad-generating software get payments from the people who want to advertise and this happens every time you click on some of the above-mentioned ads. This explains why they make everything possible for you to land on the sponsored pop-up ads and links by redirecting you to them or by installing some sponsored search engines, toolbars or homepage URLs inside your browser.

SUMMARY:

Name Mac Cleaner.pkg
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms A change in the browser’s homepage or the main search engine can give away this software.
Distribution Method Spam, free downloads, email attachments, ads, software bundles, automatic installers, torrents, shareware.
Detection Tool

Mac Cleaner.pkg Virus Removal

Step1

The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:

chromeinfo

Now click on Sample at the bottom:

chromesample

Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

Step3

The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.

Step4

Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.
Step5

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove Mac Cleaner.pkg From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.


chrome-logo-transparent-backgroundHow to Remove Mac Cleaner.pkg From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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