Remove “Virus” Pop-up (Chrome/FF/IE) March 2019 Update

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.


 Removal Summary To successfully remove manually: 1: Go and search for rogue programs in your control panel. 2: Look for infected files on your PC (we provide a free online scanner to check) 3: Cleanup your browser settings and executables. 4: Clean your registries to make sure the redirect doesn’t return.
 Automatic Detection Removal Instructions

Step 1
Step 2
Step 3
Step 4
Step 1

Hold the Start Key and R -  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. Look at the image below - if you are hacked, there will be a bunch of other IPs connected to you. Remove them from the list. Important: if anything has changed your search engine or you are experiencing redirects to websites, add them in the hosts file and save it. This should prevent them from opening in your browser. 

hosts_opt (1)

After you are done with the hosts file, go to your desktop and hold together the Start Key and R. Type appwiz.cpl --> OK.


You are now in the Control Panel. Look for suspicious entries installed without your knowledge around the time you realized you have a malware. If you find any - uninstall them.

After you are done, proceed to Step 2 - it is the most important step in removing your problem.

Step 2


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the "Details" Tab on Win 8 and 10). Try to determine which processes are dangerous. Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner. If you find infected processes, end them in the task manager, then delete the files that the processes lead to.

You need to complete Step 2 or the malware may reinstall itself in Step 3 - cleaning up your browsers.

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result


Step 3

Right click on the browser’s shortcut ---> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Removal for Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat ---> Disable. Go to IE GEAR —–> Internet Options ---> change the URL t if it's not what you normally use ---> Apply.

firefox-512 Removal for Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons ----> Extensions.

pic 6

Find the adware/malware ---> Remove.
chrome-logo-transparent-backgroundRemoval for Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called "Default" inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome. If the issue wasn't fixed, bring back the "old" default, by renaming "Backup default" to "Default."


Step 4

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat's Name. Right click and delete any entries you find with a similar name. If they don't show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER----Software-----Random Directory. It could be any one of them - ask us if you can't discern which ones are malicious.
    HKEY_CURRENT_USER----Software---Microsoft----Windows---CurrentVersion---Run-- Random
    HKEY_CURRENT_USER----Software---Microsoft---Internet Explorer----Main---- Random

After you are done with Regedit, open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using ---> Properties ---> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced ---> the DNS tab. Remove everything here (if there is something) ---> OK.


This is the end of the guide. If none of the steps worked, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

A potentially unwanted application named seems to have recently been irritating a number of users. The presence of this piece of software in the system is identified by a number of symptoms which we are going to reveal here. First of all, operates as a typical browser hijacker and that’s why the most visible indications that you may notice if you have it on your computer are the unauthorized changes in your browser’s homepage or search engine. This application may install a new homepage or a new new-tab domain and to add some ad-generating and page-redirecting components inside your Chrome, Firefox or Internet Explorer browser without your approval. As a result, every time you open a new browsing session, you may start to see hundreds of annoying ads, hard-to-remove pop-ups, intrusive banners and sponsored links which may try to redirect you to different web locations. Here are some more details about the nature of these modifications and their source:

Basic characteristics of the Browser Hijackers

The browser hijackers are a specific type of software which may affect any browsing application and modify its settings without asking for the user’s direct approval. These pieces of software are generally not seen as computer viruses and their behavior is mostly marketing-driven. So, if you have on your computer, you should not be worried that this application is going to do something harmful to your data and your software. The browser hijacker is programmed to operate as an online advertising tool which tries to promote certain websites, search engine tools, homepages and ads of different products and services on the users’ screen. Its developers are not cyber criminals and instead usually are legitimate software developers who normally are in partnership with third-parties, which display different sponsored ads through their software., as well as any other ad-supported software, usually generates income for its creators via pay-per-click, automatic page-redirects or similar sponsored ads positioning in exchange for direct on-screen advertising services. The way, such software apps, in general, do not violate any law. Therefore, a hijacker’s activities are not typically considered a direct security threat – something that can’t be said about real computer viruses such as Ransomware, Spyware or Trojans.

Still, what makes different from an actual piece of malware?

Usually, malware programs and viruses seek to cause damage to the targeted machine, gain unauthorized access, steal sensitive data or cause system corruption without the users’ knowledge. A browser hijacker such as is rather unlikely to conduct any activities that might lead to any of the aforementioned consequences. Most common forms of malware, on the other hand, are precisely programmed to harm your machine or you directly by performing some sort of criminal activities. A Ransomware virus, for instance, is designed to secretly sneak inside your PC and encrypt all of your data. A Trojan horse can steal your passwords and login credentials or insert other viruses in your computer (as well as carry out many other nasty tasks).

Luckily, most representative of the Browser hijacker’s category are not able to cause such types of damage. But, still, this type of software can sometimes be really annoying and cause other issues which may make you want to uninstall it. Some hijackers, for example, may try to look through your last searches and to try to use this data for generation of more individualized sponsored ads, pop-ups and web pages. Another intrusive trait of these applications could be their ability to automatically redirect you to some new tabs and sites which you never intended to visit. Such behavior may even lead to the exposure of your PC to some security risks. Since you have no control over the page-redirects, in theory, you may bump into questionable links or potential malware transmitters. That’s why, it is generally not advisable to click on the content, generated by the hijacker, or to use its custom search engines and homepage domains.

Tips on prevention and uninstallation

Hijackers like are often regarded as potentially unwanted by many IT experts. However, they often get installed on the computer thanks to the users’ negligence. This usually happens when the user installs software bundles and different update requests without carefully reading the installation instructions and customizing the setup settings. However, the good news is that the invasion with browser hijackers is not as fatal as a Ransomware or a Trojan-based infection and by using the steps below you may greatly lower the risks of catching annoying applications like in the future:

  • When installing new software on your PC, always choose the Advanced/Custom/Manual options to have full control over the setup process;
  • Be selective about the sources of your applications and programs and remember to avoid downloading application bundles from torrent or shareware sites, different free download links, email attachments, and spam;
  • Try to avoid unnecessary add-ons and do not enable sketchy browser extensions in your favorite browser;
  • Invest in reliable antivirus and antimalware software to provide your machine with optimal protection.

If you need help with removing from your computer, please follow the steps in the Removal Guide that we have published or use the recommended security tool for quick and effective elimination of the unwanted software.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Annoying ads all over your screen, automatic page redirects, unauthorized homepage or search engine changes. 
Distribution Method Often found as a component inside free software bundles, free download links, browser add-ons, torrents, spam and email attachments.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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