Remove “Virus” Pop-up (Dec. 2018 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows and Android. Dealing with nagging ads, hard-to-remove banners and constantly popping-up messages is probably not how you imagine spending your time online. An application such as, however, could really make you spend hours and hours trying to remove its pop-ups and sponsored commercials from your screen. This piece of software operates as a browser hijacker and could easily take over any browser that you have installed on your PC. It doesn’t matter if you are using Chrome, Firefox, Explorer some other popular browsing app since the moment latches onto it, you will most probably notice some changes, which you might not have approved. For instance, your homepage might get changed, a new toolbar or a search engine might get installed and some automatic page-redirects may start to interrupt your normal web browsing by exposing you to certain sponsored web pages, links, and offers. Each browsing session might turn into an ad-broadcasting experience which has no end and no way to be stopped or removed if the hijacker remains active on your PC.

Luckily, on this page, we have a solution for the never-ending ads invasion. There is a detailed Removal Guide just below and if you carefully follow its instructions, you will most probably get rid of and revoke all of its changes. This will save you from the potentially unwanted software “invasion” and will bring your hijacked browser back to normal. Before you begin executing the removal steps, however, make sure you become familiar with the specifics of the browser hijackers as a software group so you can better understand their purpose, the potential issues they may cause and the best ways to keep them away from your PC in the future. “Virus” Pop-up Ads Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Are the browser hijackers dangerous pieces of software?

Applications like can be found all around the web (mostly in program bundles, torrents, free download platforms, spam, etc.) and could become part of your system very easily. That’s why, it is a good idea to get to know them better. To your relief, the hijackers do not share the same malicious features with commonly-encountered computer viruses such as Ransomware, Trojans or Spyware and that’s why you still have the chance to deal with them effectively and without any major negative consequences for your system.

The term browser hijacker is usually used to refer to pieces of software which tend to impose some potentially unwanted changes to the users’ browsers in order to serve certain online marketing purposes. The affected users may start to experience some automatic page-redirects and may be forced to use some new toolbars, sponsored search engines that show modified search results and replaced homepages and may have their screens flooded with pay-per-click ads. Such activities may easily be taken for some sort of a virus infection and that’s why it is not surprising that a lot of users refer to them as such. However, these pieces of software are nothing more than aggressive online marketing tools, which to generate pay-per-click profits for their creators in exchange for intrusive on-screen advertising. They are relatively harmless compared to typical computer threats such as Trojan viruses, Ransomware or Spyware and are unlikely to have any permanent negative effects on the system.

Many online-based businesses rely on applications such as to promote their products, sale offers and services to as many people as possible and there is technically nothing illegal in that kind of advertising. The job of the hijacker is to redirect the users to the promoted content and to make them click and potentially make a purchase. However, in its attempts to advertise more effectively, this software may start to behave a quite aggressively and may cause browsing disturbances as well as some irritation and maybe even certain system issues. For this reason, many people may face difficulties with browsing the web in peace if such software is present on their system. A permanent solution to this disturbance is the complete uninstallation of the advertising application. This is also a good course of action if you want to eliminate certain security risks related to clicking on misleading or potentially dangerous advertising content. For a fast and effective removal, we advise you to use the instructions in the Removal Guide on this page or scan your PC with the professional removal tool that has been included in that same guide. Once you uninstall the potentially unwanted software, do not forget about prevention because a browser hijacker may easily land on your system again. This may happen if you carelessly install some new application or a browser add-on without customizing its setup configuration or when downloading and installing software updates and different program bundles. That’s why, always read the EULA before you agree on the installation, carefully read any fine text that asks for your agreement to make changes to your browser or Internet settings and select the Advanced/Custom settings whenever they are available in order to have more control over the setup process.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms This program may spam your screen with intrusive ads, pop-ups and automatic page-redirects. 
Distribution Method Browser hijackers could mostly be found in different free program bundles, download links, automatic installers, ads supported websites, shareware, torrents.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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