Ransomware

Remove .Promoz Virus Ransomware (+File Recovery) April 2019 Update


How irritating is this problem? (12 votes, average: 4.67)
Loading...

This page aims to help you remove .Promoz Virus Ransomware for free. Our instructions also cover how any .Promoz file can be recovered.

File-encrypting viruses like .Promoz Ransomware are one of the most widespread and problematic software threats nowadays. The name of the category they belong to is Ransomware. The Ransomware virus category, however, doesn’t solely consist of viruses that encrypt the user’s files. There are several other types of Ransomware threats such as the screen-lockers that put your whole PC on lockdown by putting a big banner on the screen and making it impossible to interact with any of the programs, menus, folders, files, etc. Another less common yet still highly problematic form of Ransomware are the so-called Leakware viruses which steal sensitive data from the user’s machine and then threaten to make it public. The common thing between all Ransomware subtypes is that such viruses are always used to blackmail their victims. The premise is that if the user pays the requested ransom sum, the effect of the virus would be reverted – the files would get unlocked, the screen-locking banner would go away and the sensitive files stolen by the Leakware virus wouldn’t be posted online. However, in many cases the hackers might not keep their promise and simply take the money from the user without doing (or not doing) what they’ve promised to do (or not do)

.Promoz Virus File Ransomware

Out of all Ransomware variants, the one that is considered the nastiest and the one we are going to be focusing in the next lines will be the so-called cryptovirus Ransomware sub-type. .Promoz is an example of such a virus – it is a malicious piece of malware that uses encryption to put the targeted user files on lockdown thus making them inaccessible unless a special key is used to revoke the encryption. Naturally, only the hackers initially have access to the said key and they use that to blackmail their victims. This type of Ransomware is also the most widespread and commonly-encountered one. In fact, the most likely reason why you are currently reading this write-up is probably because you have already encountered a cryptovirus such as .Promoz and you are looking for a way to revert its encryption. If that is your case, know that the guide below might help you get rid of .Promoz and make your PC safe again. However, though there is a file restoration section in the following guide, we can’t promise you that you will be able to restore your files. There is a reason why cryptovirus infections like this one are considered to be some of the worst.

Things you should know about Ransomware

Viruses that fall under the Ransomware cryptovirus category are highly-advanced pieces of malware. The encryption they use is usually very complex and though many experts do their best to come up with new ways of counteracting the latest malware infections of this category, the hackers who use Ransomware still seem to be several steps ahead. One of the main problems here is that the removal of the virus won’t really solve everything. Sure, there will no longer be a malicious program on the PC and this is the first step towards restoring the files but in order to really deal with the encryption, other methods need to be applied and sadly, currently, there aren’t any surefire ways of dealing with each separate cryptovirus’ encryption. For instance, in contrast to that, when dealing with a screen-locker Ransomware infection, it is enough to get rid of the malware and the lockdown on the computer would go away. Sadly, however, with cryptovirus infections like .Promoz things are different for the worse.

One other major problem regarding this type of malware is the fact that it typically is very unlikely for the user to spot the virus on time and intercept its activities so that the files do not get locked. The reason for that is two-fold. Firstly, there are very few and very difficult to notice symptoms (normally, only a certain increase in the RAM, CPU and HDD use during the encryption period). Secondly, since nothing on the computer really gets damaged by the virus, it is likely that even the antivirus that might be on the PC may fail to detect the ongoing infection.

Things you can do to protect your PC and files in the future

The best way to deal with any cryptovirus program is to have a backup of your files. If you have your files backed-up, all you’d need to do is remove the infection and then restore your files from the backup. Naturally, if you want to keep your system safe, it is also really important to avoid sketchy sites and pages and also to never click on or download stuff that could be hazardous (spam e-mail attachments, too-good-to-be-true online offers, shady ads, pirated programs, etc.).

SUMMARY:

Name .Promoz
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms In most cases, you might expect a certain increase in the use of RAM and CPU during the encryption but it might be rather difficult to notice those symptoms.
Distribution Method Mostly through pirated content, illegal sites, shady adverts and spam messages.
Data Recovery Tool Currently Unavailable
Detection Tool

Remove .Promoz Virus File Ransomware


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.

Step3

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.

Step4

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!

Step5 

How to Decrypt .Promoz files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


2 Comments

    • Hi, after you have removed the Ransomware (you need to do that first), head down to our How to Decrypt Ransomware article on this site (linked in the guide) and explore the options suggested there.

       

Leave a Comment