How to Remove Relosoun.com “Virus” (Firefox/Chrome/IE)


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This page aims to help you remove Relosoun.com “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Most cyber security specialists, as well as the majority of the web users, consider applications such as Relosoun.com “Virus” to be very annoying and potentially unwanted pieces of software. The main reason for this is the fact that they operate as aggressive online advertising tools which tend to hijack the main browser and then impose some potentially unwanted changes to its settings. Due to these abilities of theirs, these applications are generally classified as browser hijackers. In most of the cases, they tend to interrupt the normal web browsing by initiating automatic page-redirects, displaying hard-to-remove ads, pop-ups and banners and placing some unfamiliar search engines, toolbars or homepage domains without the users’ permission. Browsers such as Chrome, Mozilla, Opera and Explorer are the usual target of applications like Relosoun.com “Virus”. However, other browsing apps are also not immune against getting hijacked. They may all get forced to generate various sponsored adverts and promotional messages during each browsing session and to spam the screen with pay-per-click links and ads. Such behavior is generally considered to be very annoying and frustrating. That’s why, more and more web users are looking for effective ways to have the browser hijacker uninstalled. In fact, this is the only way to have all of its changes and pop-ups removed permanently because if not eliminated completely, they can get reinstalled and disturb you again. In order to correctly locate the hijacker within your system however, you may need some help because such pieces of software usually do not have an uninstallation option like most programs. Removing them from the browser’s menu or changing the browser that you are using is also not a long-term solution because, once in the system, the browser hijackers can come back to bother you at any time. That’s why, to help you with the elimination process, we have created a detailed removal guide just below. 

How to Remove Relosoun.com “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
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After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Relosoun.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Relosoun.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Relosoun.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

It contains instructions on how to detect and safely delete Relosoun.com from your system but if you find them too difficult to follow, there is also a professional removal tool for automatic assistance. Both of the methods have proven to be helpful in ridding the users of the undesired hijacker and helping them bring their favorite browser back to normal, but if you have any questions or doubts regarding Relosoun.com “Virus”, feel free to leave your comment in the comments section at the end of the article and we will do our best to answer you shortly.

Can applications like Relosoun.com cause more serious issues than just a simple browsing disturbance?

The normal behavior of the browser hijackers is usually related to an aggressive online advertising activity. These pieces of software are created to promote different products, services, web pages, software tools, sales offers and similar marketing messages on the users’ screen during their web surfing. They tend to display an enormous amount of pop-ups, ads, banners, blinking boxes, and page-redirect links with each browsing session. Such activity is, luckily, not meant to cause harm or to damage anything but could still be very annoying if not removed on time. That’s why, the users, who are looking for effective ways of getting rid of the never-ending ads disturbance and the potentially unwanted changes of their browser, are advised to consider the uninstallation of the browser hijacker. Otherwise, sooner or later, the aggressive ads exposure might get too overwhelming and one might even get some sudden browser crashes, unresponsiveness and freezing of the screen, which may surely prevent them from surfing the Internet normally.

Fortunately, apart from the above-mentioned browsing disturbance, applications such as Relosoun.com cannot cause any serious damage or harm to the system. They lack the malicious abilities of the Ransomware viruses, the Trojans, and the other nasty computer threats. That’s why, you really have no real reason to get panicked even if you detect a browser hijacker on your PC. Such software cannot affect anything else in the system except for your default browser and, for this reason, the security experts do not consider it as a serious computer threat. Moreover, the purpose of an application like Relosoun.com “Virus” is not to harass you but to advertise and to generate pay-per-click profits for its developers via sponsored ads positioning. It is also very important to mention that a browser hijacker cannot sneak inside your system on its own or to replicate like a typical computer virus. To end up with such a piece of software on your PC, you most probably have agreed to install it in one way or another. In most of the cases, this may happen if you complete the installation of a new software bundle automatically, without carefully reading the EULA or when you skip the Manual/Custom/Advanced options and simply click on the “OK” button when trying to install some new program. This is a common mistake which oftentimes gets hijackers installed on the PCs of less vigilant users. You however, now that you know how apps like Relosoun.com get distributed, should know better and instead of directly installing avery new program through its Default setup configuration, you will use the Advanced/Custom menu to leave out anything that’s unnecessary or unwelcome. Remember that staying away from hijackers is rather important since their ads might potentially land you on pages and sites that could be hazardous and, in some severe cases, used for distribution of Ransomware, Spyware and other scary malware threats.

SUMMARY:

Name Relosoun.com
Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Your attempts to browse the web may frequently get interrupted by annoying ads and automatig page-redirects. 
Distribution Method Common sources of browser hijackers could be the different software bundles, torrents, automatic installers, ads, spam messages and ad-supported sites. 
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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