Remove “Virus” from Chrome/Firefox

Remove “Virus” from Chrome/FirefoxRemove “Virus” from Chrome/FirefoxRemove “Virus” from Chrome/Firefox

This page aims to help you remove “Virus”. These “Virus” removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Unpleasant browser experience due to annoying pop-ups? We can help you with that!

If you’re currently reading this article, then you’ve probably had a browser add-on of the adware type installed on your PC. This is the most common reason why people get intrusive ads displayed in their browsers. It should be noted, though, that we are not referring to adverts that are generated by sites themselves. For instance, if you go to a certain website and you see that it has various annoying ads in it that are integrated within the site itself, then there’s no adware involved. However, if the ads persist to pop-up even when you’ve left that site and went to another one that usually has no intrusive content, then it’s most likely due to one of those unwanted browser add-ons. One of the latest of these obstructive programs is the “Virus”. Therefore, it is highly likely that this is exactly the one you’re currently dealing with. Now, before we get to anything else, let us first introduce you to some of the main characteristics of and adware programs in general.

Remove “Virus” from Chrome/Firefox


Adware (advertising-supported software) is a specific type of programs that falls under the PUP category. This abbreviation stands for potentially unwanted program. Software that is considered PUP is usually not harmful for your PC, yet is considered annoying and intrusive and may still contain potential security hazards. As for adware and the likes of, these programs’ main purpose is to generate various sorts of adverts (pop-ups, banners, box messages etc.) for your browser. The whole idea behind those ads is that for every click an advert receives, revenue is being generated for the adware’s developer. This is called the pay-per-click method and is basically the whole reason for the existence of adware programs.

Differences from viruses and important notes

Once faced with or another similar software, many people jump to the rash conclusion that their machine has been infected by some kind of a nasty virus. This is not true, as we already said PUP are rarely dangerous for your system. Unlike malicious software like Trojan Horses or Ransomware, is pretty harmless. In comparison – a ransomware virus is fully capable of encrypting your entire system and making your files unreadable – compare that to a couple of annoying Ads! In fact, usually the biggest issue with adware programs is that they won’t let you effectively use your browser due to the constant popping-up of the rage-inducing ads generated by the unwanted program. However, even though in most cases there’s no reason to worry for your PC’s security, we should still mention that those ads you see might trick you into exposing your PC to potential online threats. That is why we strongly advise you to avoid clicking on them. Even though most of the ads aren’t fake or dangerous, there’s always the chance that clicking on one might redirect you to some kind of an illegal or harmful website. Sometimes you may even get redirected without having clicked on anything. Should this happen, make sure that you quickly close the newly opened page, without interacting with it.

Adware distribution methods

Now, the next important thing you should know about adware is how they get distributed throughout the internet. You will soon get rid of, but if you don’t know how to keep your PC clean from PUP’s, you might end up landing yet another intrusive program. That is why here we’ve listed several of the most common methods for adware distribution that you should be aware of.

  • Fake e-mails – this is by far one of the most widely-spread way for PUP and virus distribution. That is why you should be careful when opening new letters. Always check a new e-mail’s details before reading it. If anything about it seems shady, you may consider outright deleting it.
  • Torrent and file-sharing sites – yet another common way for distribution of Our advice here is to have a good anti-malware program, especially if you often use such websites. Also, make sure that you stick to reliable sites and avoid shady and/or illegal ones.
  • Program-bundling – This is probably the method with the highest success rate. It should be said, though, that this is a perfectly legal and legitimate method for adware distribution. Here’s how it works: the adware is bundled with another third-party program (usually a cheap or a free one) and once you install that program onto your PC, you get the intrusive browser add-on as well. To avoid this from happening in future, make sure that you always opt for the advanced/custom settings in the installation menu when attempting to install new programs. Once you access those settings, you should be able to see a list of all added content. In that list, uncheck everything that seems suspicious and potentially unwanted (even if you don’t see in there). After doing so, you can safely continue with the installation of the main program.

The last segment of our article is an uninstallation and removal guide for and other adware for those of you who currently have such unwanted software on their computers. Our advice for you is to get rid of the Adware as soon as possible so that it may no longer obstruct your normal browsing experience.



Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  The most prominent symptom is the wall of obstructive adverts that you see displayed once you attempt to use your browser.
Distribution Method Fake e-mail letters, file-sharing websites and file-bundling (especially) are the most common ones.
Detection Tool may be difficult to track down. Use SpyHunter – a professional parasite scanner – to make sure you find all files related to the infection.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.

Remove “Virus”

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Remove “Virus” from Chrome/Firefox

Reboot in Safe Mode (use this guide if you don’t know how to do it).

This was the first preparation.

Remove “Virus” from Chrome/Firefox

Reveal All Hidden Files and Folders.

  • Do not skip this  – may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.

Remove “Virus” from Chrome/Firefox

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

Remove “Virus” from Chrome/Firefox

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

Remove “Virus” from Chrome/Firefox

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

Remove “Virus” from Chrome/Firefox

Remove “Virus” from Chrome/Firefox

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

Remove “Virus” from Chrome/Firefox

Properties —–> Shortcut. In Target, remove everything after .exe.

Remove “Virus” from Chrome/Firefox

Remove “Virus” from Chrome/Firefox  Remove from Internet Explorer:

Open IE, click  Remove “Virus” from Chrome/Firefox —–> Manage Add-ons.

Remove “Virus” from Chrome/Firefox

Find the threat —> Disable. Go to Remove “Virus” from Chrome/Firefox —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

Remove “Virus” from Chrome/Firefox Remove from Firefox:

Open Firefoxclick  Remove “Virus” from Chrome/Firefox  ——-> Add-ons —-> Extensions.

Remove “Virus” from Chrome/Firefox

Find the adware/malware —> Remove.
Remove “Virus” from Chrome/FirefoxRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Remove “Virus” from Chrome/Firefox

Rename it to Backup Default. Restart Chrome.

  • At this point the threat is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.

Remove “Virus” from Chrome/Firefox

Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are dangerous. Google them or ask us in the comments.


Right click on each of the problematic processes separately and select Open File LocationEnd the process after you open the folder, then delete the directories you were sent to.

Remove “Virus” from Chrome/Firefox

Remove “Virus” from Chrome/Firefox

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.


  • THANK YOU. I was really struggling to clear up the last remnants of this threat. Thanks to your guide I found more than I thought I would. Massively appreciated.

    • Thank you for the kind words as well. It’s always nice to see we helped someone 🙂 Don’t hesitate to come back here again, if you have any problems in the future.

  • Hi Samiul,
    can you be more detailed ? Can you provide us with a screenshot of the registry and what you think suspicious or post some of these as a comment so we can look at them?

  • Hi,

    Safe affected .
    I am getting a blank screen on opening network and sharing center in safe mode.
    I have completed till 2nd step.
    Shd i reboot my system in safe mode with networking mode or in normal mode to clear out the rogue DNS?
    Can I jump off the step 3 or should complete it ? If yes how now?

    • Hi Devanshu,
      in order to completely remove the threat you have to execute every step in Safe Mode with Networking. What did you find difficult in step 2?

      • Thanks for clarifying, step 2 is now completed.
        I am now on step 5.
        I am not able to identify any problematic process in task manager.
        I have provided the screenshot so that you can help me to decide what should I do next.

          • Well this is the issue.
            We can’t see the problem but still persists.
            As soon as I open the internet browser the home window pops up with the address of safe
            I am not able to get what to do next.

          • Everything you did and the screen shots you provided are fine. Did you try to change the Homepage ?

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