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Remove “Virus” (Oct. 2018 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

There are few more irritating and annoying categories of software than the browser hijacker software family. A hijacker is basically a tool for ads generation and though a lot of such applications might be promoted as useful programs and add-ons for your browser, the truth is that, in the vast majority of instances, you wouldn’t enjoy the presence of such software on your computer. From random redirects to different pages you never actually wanted to visit and from display of various pop-ups, banners and other nagging and obstructive ads to changes to your main browser which include but are not limited to replacement of the search engine, modifications of the toolbar and changes to the homepage, an app of this category can really get on your nerves if it is allowed inside your PC. Luckily, if you currently have such an app on your Chrome, Edge, Firefox or on any other browser that you may use, it shouldn’t be all that difficult to liberate the browser from the unwanted and unpleasant effects of any hijacker. Hijackers, unlike Ransomware, Trojans, Rootkits and other nasty malware threats, are not actually viruses as their activity is mostly legal and is not supposed to cause harm to your computer. Therefore, even if it might be a bit tricky to remove a hijacker without proper guidance, your computer should still be relatively safe even if such a nagging app has gotten installed on it. “Virus”

As far as the removal of such software pieces is concerned, we can offer you a removal guide for one of the latest hijacker representatives that is typically known under the name of “Virus”. The guide below should contain all the steps and instructions you may need in order to successfully take care of the hijacker-induced irritation. If you have any questions, the comments section below is at your disposal to ask them.

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

More information about the hijacker class

Aside from being highly irritating, apps like are also not always safe to keep on the PC. We said that they are not like Trojans or Ransomware and while that is true, you must still remain vigilant and cautious around and other similar programs. It’s never a good thing if some random app spams you with obscure and irritating ads as you could never be certain of the said ads are safe. Sometimes, even a single click on some not-so-safe advert could compromise your machine’s security and cause a lot of issues. Therefore, it’s still a better option if you make sure the nagging gets uninstalled and all of its imposed browser changes removed.

Also, keep in mind that you should avoid hijackers in the future and that the best way to do that is by staying away from sites, pages and other online content that seems unreliable. Sketchy downloads, random spam-like messages and obscure web prompts and requests must also be avoided in order to maximally decrease the chances of landing some undesirable and unpleasant piece of software like the nagging


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Ads, redirects, changes to the browser you did not agree to, etc.
Distribution Method Spam messages and installation bundles are the most preferred methods of spreading such apps.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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