Remove Sendspace Pop Up “Malware” (May 2019 Update)


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This page aims to help you remove Sendspace. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Specific Information about Sendspace

An example of Sendspace’s initial redirect

After the initial redirect, the user is moved forward to another website (note that this can change in a few days), currently install.stream-all.com.:

The page Install.stream-all.com where Sendspace leads

To trick you into subscribing to its mailing list and to receive notifications, the Sendspace and Install.stream-all.com site will display the following message:

www.sendspace.com wants to Show notifications

Press tap the Allow button to continue

 

If you have accidentally installed a browser hijacker like Sendspace “Malware” on your PC, then you must have already seen how unpleasant this type of applications can be. Typically, they have the ability to change the settings in your Firefox, Chrome, Edge, IE or other browsers be adding to them a new homepage address, a new main/default search engine or some toolbars and buttons, which promote certain sponsored pages, modified search results, third-party ads, banners and pop-ups. In addition to covering the screen with all sorts of advertisements, such apps can also often page-redirect the user to different links and new-tabs without the users’ approval. Sendspace, in particular, is just one of the many browser hijackers which can take over your machine but since it is one of the latest, in this article, we will discuss its specifics and the most effective methods you can apply to have it uninstalled. For that, in the removal guide below, we will show you how to detect and remove the related components from your system and how to restore the settings of your browser. But before you scroll down to the instructions, let us tell you more about the way such apps operate in general so that you know what you are really facing.

The principle of operation of browser hijackers like Sendspace “Malware”

For many web users, applications like Sendspace seem to be no different from viruses or commonly-encountered malware infections (such as Ransomware, Spyware and Trojans), and this is not a surprise because such apps tend to be very intrusive and difficult to remove. However, in reality, the browser hijackers aren’t real direct threats to the computers they get installed because they serve the interests of the online marketing industry and their main purpose is to generate and display a large number of online advertising materials on your screen. All of their activities are part of a fairly common business model, which is based on well-known and widely-used remuneration schemes such as Pay Per Click. These schemes bring income to the developers every time you click on the adverts generated through the browser hijacker.

However, most often, this behavior is considered as an invasion in the personal space of the users and their web browsing experience. Therefore, the presence of applications like Sendspace “Malware” is seen as something unwanted, and rightfully so. Also, there are other reasons why it would not be desirable to allow browser hijackers to linger long within your system.

Firstly, in relation to the constant generation of advertisements as well as the browsing changes it may impose, an app such as Sendspace may significantly slow down your PC as a whole. For instance, it may affect the productivity of your browser and even cause disruptions in its work. Of course, this is directly dependent on the power of your processor, but in the worst case, system crashes may begin to occur. This can happen due to the fact that the browser hijacker uses big portions of your system’s resources to initiate page-redirects and display ads. But there are far more serious potential consequences that should be mentioned here. We can’t ignore the fact that hackers and cyber criminals often use online advertising as a means of spreading various viruses like Trojans and Ransomware hazards. In this regard, we strongly advise you be very careful with the types of online promotional materials you click on and uninstall any software that can spam you with random on-screen commercial messages that come from unknown sources.IP Address of the site is: 69.31.136.5

SUMMARY:

Name Sendspace
Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Ads, pop-ups, banners, and automatic page-redirects may start to disturb your web browsing activity.
Distribution Method Software bundles, free downloads, ads, spam messages, torrents, shareware sites. 
Detection Tool

Remove Sendspace “Malware”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Sendspace from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Sendspace from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Sendspace from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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