This article aims to help users remove Shopper Pro (removal, uninstall) from Chrome, Firefox, Internet Explorer and Safari. There have been pleads to “Shopper Pro entfernen” and “eliminar Shopper Pro” that flooded our channels recently, signifying this threat is vastly spread.
If you are reading this then it’s likely that your computer has become the target of the malicious program known as Shopper Pro. It operates like an Adware – that is it creates unwanted online advertisements and displays them into your internet browser as you use it. These Ads are very aggressive and can be incredibly frustrating in times – especially if they contain sound. They can fill up a great deal of your screen space and most people find them incredibly annoying. The Ads cannot be stopped or turned off – the only way to get rid of them is to remove Shopper Pro altogether from your computer.
You out to remove Shopper Pro as soon as possible – your PC is in danger
At the very least Shopper Pro slows down your computer. Your CPU has to download the data for the Ads and then render them in addition to the normal content you want to see. This strain increases as you load more tabs simultaneously and older computers and slow internet users can experience extreme delays, non-responsiveness crashes and more.
The Ads loaded by Shopper Pro often contain fraudulent content. Well-known and trusted online shops prefer to advertise through legitimate channels and Shopper Pro is definitely not one. If you try to click on the Ads you might find yourself in all kinds of fraud and scam sites that are after your wallet. Even even you are redirected to a shop you trust you might still be the victim of a phishing scam – the site you are on may look exactly like the one you know and have very similar url, but if you try to log-on your account name and password will be recorded by the hackers and used to long in into the real site with full access to your billing information and more.
Shopper Pro has another nasty feature attached to it – it may try to install viruses or bloatware applications on your computer. Usually this is done through the ruse of some non-existing problem presented to you via an Ad that looks exactly like a system message. If you randomly begin to see pop-up messages informing you that you have a problem and need to install any of the following items DON’T DO IT. It’s likely a trick played on you by Shopper Pro.
- Missing plug-ins
- Required video players/codes in order to see some media file
- Java/Flash updates
- Online scanner who scanned your computer for free and found viruses/errors/HDD problems
Remove Shopper Pro
To try and remove Shopper Pro quickly you can try this:
- Go to your browser’s settings and select More Tools (or Add-ons, depending on your browser).
- Then click on the Extensions tab.
- Look for the Shopper Pro extension (as well as any other unfamiliar ones).
- Remove Shopper Pro by clicking on the Trash Bin icon next to its name.
- Confirm and get rid of Shopper Pro and any other suspicious items.
If this does not work as described please follow our more detailed Shopper Pro removal guide below.
If you have a Windows virus, continue with the guide below.
If you have a Mac virus, please use our How to remove Ads on Mac guide.
If you have an Android virus, please use our Android Malware Removal guide.
If you have an iPhone virus, please use our iPhone Virus Removal guide
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous.
Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:
After you open their folder, end the processes that are infected, then delete their folders.
Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.
- Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click Properties.
- The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
- Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.
- After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove Shopper Pro from Internet Explorer:
Open IE, click —–> Manage Add-ons.
Find the threat —> Disable. Go to —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.
Remove Shopper Pro from Firefox:
Open Firefox, click ——-> Add-ons —-> Extensions.
Find the adware/malware —> Remove.
Remove Shopper Pro from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!