How to remove System Support Alert Virus


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This page aims to help you remove System Support Alert. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Are you looking for an effective way to remove System Support Alert from your PC and return your browsing program back to normal? If yes, then this page is the right place to be as here you will find the information you will need in order to remove the pesky app. Here, we have prepared a special removal guide which describes the exact steps that you need to take in order to remove the annoying application from Chrome, Firefox, Explorer or from any other browsing program that might have gotten affected by the irritating sotware element. System Support Alert is an adware component which could cause a never-ending stream of online advertisements on your screen. The application can sneak inside most popular browsers and make them display hundreds of ads, pop-ups, banners and nagging promotional links. As a result, your normal online experience may get affected in several ways. System Support Alert may constantly prompt you to click on particular sponsored commercials or redirect you to predefined web pages without letting you have control over the content that gets displayed on your monitor. The adware may also use a fair share of your system’s resources and may cause the affected browser to crash, freeze or become unresponsive to your actual searches when you most need it to be. Such interruptions could become really irritating shortly after the undesirable software has been installed on your system. You may also notice that System Support Alert may start to somehow “magically” display ads and pop-ups that are actually matching your latest searches and the content of the pages that you’ve recently visited. This is usually not a random activity but the result of the adware’s ability to monitor your online behavior. Such software is basically programmed to analyze the people’s interests and to promote ads which are more relevant to each individual’s supposed preferences. If you don’t want to have an application on your PC that could keep tabs on your online activity and bombard your screen with potentially unwanted ads, it’s best if you take immediate action towards getting rid of the irritation. That is also why we have prepared the instructions in the removal guide below which can help you safely uninstall System Support Alert from your system. Do not hesitate to use them if your browsing becomes impossible or contact us in case that you need more assistance.

System Support Alert Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove System Support Alert from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove System Support Alert from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove System Support Alert from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Why is System Support Alert bombarding my screen with ads?

Applications such as System Support Alert are online tools, which are created with one purpose – to promote certain products, services or websites to the users and to make money for their developers from sponsored ads positioning or paid clicks. That’s why these pieces of software usually add special ad-generating components in the system and start bombarding the screen with pay-per-click commercials as soon as they get installed and added to the users’ browsers. Many people, though, fail to understand the real nature of the adware applications. They usually think that they have been infected with some nasty virus which is probably trying to fill their monitor with malicious ads in order to trick them into clicking on a hidden Trojan or Ransomware transmitter. Luckily, this is not the case. In fact, leading security experts do not find anything intentionally malicious in the typical adware activity. Adware apps are hardly ever linked to nefarious activities the likes of data corruption, system destruction or theft of personal data. Still, despite not seeking to harm the PC, the adware can create a lot of browsing irritation due to its uncontrollable flow of ads. Naturally, this is the main reason why a lot of online users prefer to uninstall System Support Alert and other similar apps and get rid of the constantly popping-up promotional messages.

How to protect your PC from adware?

Adware could be annoying but, luckily, you can easily avoid it if you know it’s usual means of distribution. Such software cannot sneak inside your PC like a Trojan horse or a Ransomware virus and that’s why you have greater chances of protecting your system against it if only you avoid its most common sources. Such are the numerous sites that contain aggressive ads and free download links as well as different torrents, spam messages, email attachments and application bundles. It is advisable to stay away from them and not download applications or free installers from such sources unless you absolutely need to. Also, if you have to install some new software on your PC, it is a good idea to check for additional components before you complete the installation process because, oftentimes, applications such as System Support Alert could be included as additional or bonus tools/components which could later make changes to your browser and to your system. Use setup options such as Custom or Advanced when running a new setup and carefully read the EULA or any small text that might approve your permission to install software on your PC.

SUMMARY:

Name System Support Alert
Type  Adware/Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  This program may flood your screen with various sponsored commercials.
Distribution Method Typically found inside different free program bundles, automatic installers, torrents, freeware or shareware sites and spam.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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