Remove “Your email/account has been hacked” Email Bitcoin Virus

How irritating is this problem? (12 votes, average: 4.67)

This page aims to help you remove “Your email/account has been hacked”. Our removal instructions work for every version of Windows.

Recently, there have been a lot of reports from both users and virtual security experts with regards to a specific type of malware viruses that belong to the Trojan Horse category. This particular kind of Trojan is focused on spamming users with phishing e-mails that are supposed to trick people into paying money in bitcoins for something that they really do not need to pay for. Here is how this scheme generally works: an e-mail is send to the user claiming that their computer has been compromised and that some sensitive personal info has been acquired by the hackers who threaten to post it online if the user doesn’t pay a certain amount of money. Usually, such claims about the user’s data having been collected by the hackers are totally false and you shouldn’t fall for their bait. However, if you’ve received such an e-mail, there might still be some unwanted and potentially dangerous software on your PC such as the “Your email/account has been hacked” Trojan Horse. Though an experienced user would immediately spot the scam, many more gullible customers might fall for it and provide their money to the scammers.

In some the cases, a Trojan virus that has previously infected the targeted computer might be the cause for the phishing e-mails received by the user. In the current article, we will focus the so-called “Your email/account has been hacked” Trojan Horse which might also be used in such schemes. If you have recently received this type of spam phishing e-mails, then you might indeed have “Your email/account has been hacked” inside of your machine, in which case it would be a good idea to remove it from your computer ASAP as there might also be other harmful consequences in addition to the misleading online letters. The next guide should help all those of you who have “Your email/account has been hacked” on their computers have the malware removed and fully eliminated.

Remove “Your email/account has been hacked” Email Bitcoin Virus

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:



Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.


Type Regedit in the windows search field and press Enter.

Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

The e-mails might be only the beginning

Though it’s already harmful and hazardous enough to have such misleading letters send to you, remember that this is likely not the only problem that “Your email/account has been hacked” might cause. Trojan viruses like this one can sometimes be used for multiple tasks meaning that you might also face system damage, infection with other viruses such as Ransomware and Spyware and theft of personal information if an infection of the Trojan Horse category has infiltrated your PC system. That’s why you really must not waste any time and focus on removing the infection while there’s still not any significant damage done to your machine. Also, as we said above, if you receive any sketchy e-mails that claim you need to send money to whomever, do not trust them and simply ignore and delete them. In addition, remember to stay away from shady sites and obscure download sources and only download legal and reliable software in order to prevent any more malicious programs from entering your computer. Additionally, never leave your computer without a reliable security program installed on it as oftentimes your vigilance and caution might not be enough to keep Trojans and other nasty infections away from the PC.


Name “Your email/account has been hacked”
Type Trojan
Danger Level  High (Trojans are often used as a backdoor for Ransomware)
Symptoms  Phishing e-mails to your inbox are the usual symptom for this kind of threats.
Distribution Method  Malicious web commercials, illegal file downloads, spam messages, etc.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Leave a Comment