Mac Virus

Service Records Mac

Parasite may reinstall itself multiple times if you don't delete its core files. We recommend downloading ComboCleaner to scan for malicious programs installed with it. This may save you hours and cut down your time to about 15 minutes. 

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Service Records will damage your computer

If “Service Records will damage your computer” has invaded your computer, you have a browser hijacker infection on your hands. A browser hijacker like “Service Records will damage your computer” integrates with your main browsing program and begins to alter its behavior in certain ways. Specifically, “Service Records will damage your computer” is meant to target browsers on Mac computers.

Service Records

The Service Records malware will interfere with your browser searches.

And this means that it can become incorporated in pretty much any browsing program from Chrome to Safari and beyond. By being incorporated, we mean that browser hijackers install certain components in the browser in question that makes it act in ways that are desirable for the developers of the respective hijacker.

For instance, your browser’s homepage may be changed to a sponsored one, and a custom search engine may likely replace the one you had set by default. In addition, after Service Records has been installed on your Mac, your Chrome or Safari will begin to generate vast amounts of online ads on every website that you visit. These can come in the shape of popups and banners, but not only.

The ServiceRecords Malware

The ServiceRecords Malware is known for monitoring the browsing patterns of victim users. This enables the Service Records Malware to produce ads that are tailored to each individual user’s preferences.

This, in turn, is done because browser hijackers like ServiceRecords benefit their developers by generating monetary gain through paid ads. And usually, the more times users interact with their content, the more revenue is generated for the developers. Hence, it makes sense that they would want the displayed ads to be more attractive to you. The question of ethics, however, is a different story, and most users don’t take this type of activity lightly.

Service Records on Mac

If you’re wondering where the Service Records app on Mac came from, you probably installed it alongside another piece of software. Developers often rely on a technique called program bundling for the distribution of programs much like the ServiceRecords app on Mac.

And to top it all off, you will likely also begin to experience spontaneous page redirects to various obscure web locations.

The only way to put a stop to all of this madness would be by removing Service Records together with all of its components. And we can show you exactly how to accomplish this in the removal guide below.

What is Service Records?

Service Records may act rather intrusively and engage in some extent of data collection, but it’s not a virus program. Very often software like Service Records is thought of to be malicious, but this is not at all the case.

Nevertheless, as a result of the aggressive advertising techniques and the page redirects in particular, a browser hijacker does run the risk of exposing your system to actual viruses. So, in order to minimize the chances of running into Trojans, ransomware or other malware, we would recommend staying away from all the pesky online ads that are thrown your way. Instead, it would be much more beneficial to see to the removal of Service Records and not have to worry about clicking on an infected link or similar.


Name Service Records
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Alterations in the main browser’s settings; increased amount of online ads visible during browsing sessions; frequent page redirects, etc.
Distribution Method Program bundles, spam messages, other browser hijackers or similar types of advertising software, etc. 
Detection Tool

Service Records Mac Malware Removal

For a quick way to remove Service Records try to do this inside your Mac browser:

  1. Open your Mac browser.
  2. Go to Preferences.
  3. Now navigate to the extensions sub-menu.
  4. Look for any unfamiliar entries, including Service Records.
  5. Remove Service Records from your Mac as well as any other suspicious-looking items by clicking on the trash bin icon.

If this does not help then continue reading this article for more detailed instructions on how to get rid of Service Records!

For a quick way to remove Service Records try to do this inside your Mac browser:

  1. Open your Mac browser.
  2. Go to Preferences.
  3. Now navigate to the extensions sub-menu.
  4. Look for any unfamiliar entries, including Service Records.
  5. Remove Service Records from your Mac as well as any other suspicious-looking items by clicking on the trash bin icon.

If this does not help then continue reading this article for more detailed instructions on how to get rid of Service Records!


We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. We recommend downloading ComboCleaner to see if it can detect parasite files for you.

The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively, you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.



To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading ComboCleaner
a professional malware removal tool.

More information on ComboCleaner, steps to uninstallEULA, and Privacy Policy.

Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:


Now click on Sample at the bottom:


Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

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Scan Results

Virus Scanner Result


The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.


Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove Service Records From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.

chrome-logo-transparent-backgroundHow to Remove Service Records From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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