Browser Redirect Chrome/Firefox “Virus” Removal

This page aims to help you remove “Virus”. These removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

You are interested in our article because the program we are discussing here –, has apparently caused some changes in your browser. You have probably found out your computer had been infected when you experienced the main symptoms which include the appearance of plenty of online pop-up, banner or tab ads, the replacement of your default search engine and browser homepage or unusual redirection to certain online locations, every time you try to use your browser, no matter whether it is Chrome, Firefox or another popular one.

So, “Virus”? What is it?

In terms of its nature, experts classify as a browser hijacker. Hijackers are exactly the type of software that could be responsible for the different behavior of all of your browsers, as they affect them in the aforementioned way. Browser hijackers are not particularly harmful to your computer, though. They can only alter the usual settings of your browsers. They might annoy you with the number and the intensity of the displayed various advertisements, and such a production could result in a noticeable slowdown of your machine. However, no virus threats can be found in’s typical behavior. Nor can this hijacker produce copies of itself, destroy any data on your PC or steal any account or banking details. It is also not able to lock up your files, as typical viruses like the Ransomware-based ones do. could simply advertise newly-developed homepages or send you to places that are new and need to be promoted, but no hazardous effect usually come from this.

Still, some users may be concerned about the legal point of’s nature. Actually, displaying pop-ups, boxes and other ads is NOT forbidden by any national or international law. The pay-per-click marketing applies to almost all hijackers, as this method ensures that the developers who distribute and other ad-generating software will be paid for doing so on the basis of the number of ads you see and the ones you open. In fact, this is an excellent money-making strategy. For such money-earning purposes, many programmers include browser hijackers and Adware in the software mixtures they create. These program packages are known as bundles and contain many diverse programs. Most importantly, you can download them for free, which helps for spreading, as users could be very much tempted to check what kind of programs such bundles contain and some might even find it necessary to use a program from such a mixture. Of course, this is not the only efficient distribution method that browser hijackers use. Other ones could be torrents and shareware, as well as movie or video-streaming web pages; spam letters and their corresponding attachments or even documents and visiting contagious websites. However, when it comes to the infection process, downloading a bundle is not the only condition. The following paragraph focuses on the actual contamination process.


Why does the installation process always matter?

The actual infection process, in case you have caught from a bundle, occurs only after you have allowed the program to proceed. However, you may have done that unknowingly as it usually happens. Everything depends on the feature you choose from the installer. Many people just prefer to go with the flow and select the easiest existing method by using the Default option. This is the most serious mistake you can make when it comes to cyber security, by doing that you will almost always end up catching something, either ad-displaying programs or serious threats like Trojans and Ransomware. The only sensible choice you can make while installing any program on your PC is to choose the Custom feature of the wizard and to carefully read all the agreements and licenses. Doing that will almost certainly ensure your cyber safety.

Additional advice on prevention

Of course, we can list some useful prevention tips here, which include maintaining your anti-virus program in good overall condition by updating it and renewing your license. Also, it is very important that you learn to be particularly picky when it comes to browsing the web. All kinds of suspicious software, webpages and letters in your email should be avoided. Read and educate yourself about the possible threats and you will know what to do. As for removing this hijacker, we have created a set of removal instructions below. They are very useful and not difficult to follow, so you should be hijacker-free in no time.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  All your browsers are affected: pop-up ads start appearing, the homepage changes, certain redirections may occur.
Distribution Method  Program bundles are considered to be the most common source of browser hijackers.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall. “Virus” Removal


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).


Reveal All Hidden Files and Folders.

  • Do not skip this  – may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

  • At this point the threat is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.


Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are dangerous. Google them or ask us in the comments.


Right click on each of the problematic processes separately and select Open File LocationEnd the process after you open the folder, then delete the directories you were sent to.



Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!

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