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Trojan.Gen.2 is a Trojan horse virus, which is taking over the Internet and attacking computers all over the web. Trojan.Gen.2 is really stealthy and extremely dangerous and, sadly, it doesn’t have any particular symptoms.

The Trojan.Gen.2 virus spreads with the help of various transmitters

A rapidly increasing number of people have recently been reporting an infection with malware called Trojan.Gen.2.In most cases, it is able to get inside the system of the targeted computer without showing any signs of its presence. Once there, the Trojan can gain Administrator-level privileges and start executing all sorts of insidious and harmful tasks. Sadly, users may not even have an idea about what is actually happening in the background of their machine’s system.

According to the reports from leading cyber-security experts, Trojan.Gen.2 spreads with the help of various transmitters, most commonly via spam, malicious emails with contaminated attachments, misleading links, fake ads, infected files, compromised software installers and illegal websites. However, there could be many other potential carriers of the nasty infection and that’s why no one is fully protected against landing this virus. In case you landed on this page because you have also detected Trojan.Gen.2 or Serve.iso on your computer, you really came to the right place because here we have created a whole removal guide, dedicated to helping the victims of this particularly nasty Trojan horse safely deal with it and remove it from their machines.

Such a threat should not be neglected and its effective elimination definitely requires our full attention and also the use of a reliable removal method. That’s why we recommend you carefully read the information in the guide below as well as the rest of the article so that you can learn more about the specifics of the Trojan horse threats, about their capabilities and about the most effective ways to protect your machine against them in the future.

The Trojans, as you probably already know, are some of the most widespread and problematic types of malware. Trojan.Gen.2, in particular, is a new addition to this malicious software category and as such, its capabilities are highly-advanced and extremely dangerous. Due to its stealthiness and lack of visible symptoms, its victims are rarely able to stop it in time, especially if they don’t have any reliable antivirus software on their machine. That’s why, in the majority of cases, they find out about the infection only after the Trojan has already completed its harmful task. And there can be various consequences of such a malware attack.

For instance, such a malware piece might be programmed to spy on its victim and steal their sensitive data or cause serious damage to the infected system by modifying it and deleting important files. It might also be programmed to operate as a backdoor and insert other viruses (such as ransomware, spyware, rootkits, etc.) inside the victim’s machine. That’s why, the best way to help yourself detect Trojan.Gen.2 and remove it before it manages to complete the harmful task that it has been set to perform, you should equip your computer with a reliable security program like the Trojan.Gen.2 removal tool on this page or another trusted anti-malware software.


Detection Tool

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Remove Trojan.Gen.2

If you are looking for a way to remove Trojan.Gen.2 you can try this:

  1. Click on the Start button in the bottom left corner of your Windows OS.
  2. Go to Control Panel -> Programs and Features -> Uninstall a Program.
  3. Search for Trojan.Gen.2 and any other unfamiliar programs.
  4. Uninstall Trojan.Gen.2 as well as other suspicious programs.

Note that this might not get rid of Trojan.Gen.2 completely. For more detailed removal instructions follow the guide below.

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



*Source of claim SH can remove it.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
This scanner is free and will always remain free for our website's users.
This file is not matched with any known malware in the database. You can either do a full real-time scan of the file or skip it to upload a new file. Doing a full scan with 64 antivirus programs can take up to 3-4 minutes per file.
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    After you open their folder, end the processes that are infected, then delete their folders. 

    Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 



    Hold together the Start Key and R. Type appwiz.cpl –> OK.



    You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:





    *Source of claim SH can remove it.

    Type msconfig in the search field and hit enter. A window will pop-up:



    Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

    • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

    Hold the Start Key and R –  copy + paste the following and click OK:

    notepad %windir%/system32/Drivers/etc/hosts

    A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

    hosts_opt (1)


    If there are suspicious IPs below “Localhost” – write to us in the comments.



    Type Regedit in the windows search field and press Enter.

    Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

    • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
      HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
      HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

    If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


    About the author


    Violet George

    Violet is an active writer with a passion for all things cyber security. She enjoys helping victims of computer virus infections remove them and successfully deal with the aftermath of the attacks. But most importantly, Violet makes it her priority to spend time educating people on privacy issues and maintaining the safety of their computers. It is her firm belief that by spreading this information, she can empower web users to effectively protect their personal data and their devices from hackers and cybercriminals.

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