Trojan/win32.tsgeneric Removal (June 2018 Update)


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This page aims to help you remove Trojan/win32.tsgeneric. Our removal instructions work for every version of Windows.

A Trojan Horse virus is a dangerous computer threat capable of damaging your computer system and messing with your virtual privacy and identity in a number of ways. In fact, a Trojan can be used in a variety of unpredictable and harmful ways and it might be able to carry out its insidious task without getting noticed by the user throughout the infection’s duration. There are many things to be said about Trojans as, after all, this is one of the biggest malware groups out there. However, in this article, we will be focusing on one specific example from this malware category, namely a virus named Trojan/win32.tsgeneric. We will try to give you some general info regarding the most important characteristics that this virus might possess and we will also offer you a detailed removal guide with screenshots that you can use if Trojan/win32.tsgeneric has managed to infiltrate your PC and if you are presently seeking a way to have it removed. However, before you go any further, bear in mind that Trojans truly are some of the nastiest, most problematic and most dangerous forms of malware – you need to be really careful around them and also make sure to remove such threats as soon as possible, else all sorts of unforeseen consequences might arise due to the presence of such a malware on your machine.

More about Trojan viruses and how they operate

A crucial aspect of Trojans that needs to be factored in is their stealthiness and ability to operate without revealing their presence to even the most attentive and vigilant users. Trojan infections can occur in a variety of different ways. However, typically, there’s something in common between the different instances of Trojan infections, namely the fact that it is the users who are actually partially responsible for the occurrence of the malware contamination. Similarly to most other forms of malware, a typical Trojan would normally rely on some type of a disguised source that the user is likely to come across while browsing the Internet. The malware’s carrier could be anything – a contaminated file attachment added to a spam e-mail, some pirated and illegally distributed piece of software, a misleading online advertisement or offer generated by a unreliable website, some sketchy executable piece of data or anything else that can be used as a source of malware. The possibilities are numerous yet the good news is that if you are careful, you should be able to tell if some piece of content that you see online might be potentially hazardous. Of course, even the most experienced and careful users might make a mistake and click on the wrong ad or open download the wrong file and this could lead to a Trojan Horse infection. However, even if this happens, it is highly likely that there won’t be anything to actually give away the virus’ presence – no symptoms and no red flags to show that there’s something not quite right with the PC. In certain cases some form of unusual system behavior such as sudden and frequent errors and crashes might indicate that there’s some issue with the computer but there might be no symptoms whatsoever. Here, we ought to mention that having a reliable security program that you make sure to keep updated to its latest patches is crucial as this might be your only way of spotting and intercepting a Trojan. Nevertheless, it’s still important to keep an eye out for any irregularities with your system and also, make sure that you stay safe online, especially if you come across content that doesn’t seem reliable or trustworthy.

Trojan/win32.tsgeneric Removal


 

Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:

virus-removal1

Step4

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Step5

Type Regedit in the windows search field and press Enter.

Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

The dangers coming from Trojans infections

Trojans are well known for their versatile uses – a virus like Trojan/win32.tsgeneric might be utilized to carry out different tasks depending on what the hackers who control it need to accomplish. Trojan/win32.tsgeneric might be used to cause damage to your system or to spy on you by monitoring what you do on your PC or even by taking over your webcam and using it to directly look into your room. Another common Trojan use is the collection of sensitive personal data either for the purposes of blackmailing or for stealing money from the user’s virtual banking accounts. Some Trojans might also have the ability to sneak another virus inside the infected machine – this is how many Ransomware infections get distributed. To top it all, many malicious programs the likes of Trojan/win32.tsgeneric might also allow their creators to gain remote control to any infected machine and use the targeted computer for completing tasks like cryptocurrency mining, DDoS attacks or distribution of spam to more PCs for the purposes of spreading the infection to more computers and increasing the number of systems that are included in the virus’ botnet. With all this in mind, you really need to ensure that your computer isn’t subjected to a malware infection of this (or of any other) type. Therefore, go to our guide and use it to get rid of Trojan/win32.tsgeneric and then take the necessary precautions and make sure that no more such viruses make it inside your system.

 

SUMMARY:

Name Trojan/win32.tsgeneric
Type Trojan
Danger Level  High (Trojans are often used as a backdoor for Ransomware)
Symptoms  Most Trojans are able to stay hidden as they show pretty much no infection symptoms.
Distribution Method Malicious e-mails as well as other forms of spam messages, illegal downloads, misleading online ads and offers, etc.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.


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