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The flashy and colorful online ads that we are all forced to get exposed to nowadays every time we go on the Internet aren’t only irritating but may also sometimes be potentially hazardous towards our system’s safety. They may page-redirect the user to sketchy sites, pages filled with Trojans or Ransomware (or other malware threats) or to misleading and fake online offers.
This is why it’s essential to make sure that you do not get exposed to any potentially unreliable advertising materials. In most cases, getting an ad-blocker on your Chrome or Firefox or Safari browser and also keeping away from sites with overly-aggressive advertisements should do the trick.
However, what if even this doesn’t help and what if the search engine of your default browser as well as its new-tab page and starting page have also started to redirect you to different unknown web locations after getting replaced by some strange software. Well, in this case, you should know that you most likely have recently had an application of the browser hijacker category added to your browser. In case you are not aware of what “browser hijacker” means, let us give you some general information about this category of software. A browser hijacker is generally seen as an unwanted software piece that needs to be removed from the computer. Despite being unwanted, however, it isn’t really on the same level as Ransomware infections and Trojan Horse viruses in terms of how hazardous it is. Most browser hijacker apps are, in fact, legit applications that have been legally developed and that are getting legally distributed. Still, getting your browser altered beyond recognition and your screen spammed with flashy banners, box messages and pop-ups during each browsing session is more than enough of a reason to want such an app uninstalled. If you are currently struggling with the removal of one particular hijacker called Trustyable, look at the instructions below and use them as they could help you take care of the invasive software.
What we suggest you do first is, check the list of programs that are presently installed on the infected device and uninstall any rogue software that you find there:
From the Start Menu, navigate to Control Panel ->>> Programs and Features ->>> Uninstall a Program.
Next, carefully search for unfamiliar programs or programs that have been installed recently and could be related to Trustyable.
If you find any of the programs suspicious then uninstall them if they turn out to be linked to Trustyable.
If a notification appears on your screen when you try to uninstall a specific questionable program prompting you to just alter it or repair it, make sure you choose NO and complete the steps from the removal wizard.
Remove Trustyable from Chrome
Click on the three dots in the right upper corner
Go to more tools
Now select extensions
Remove the Trustyable extension
Once you open Chrome, click on the three-dots icon to open the browser’s menu, go to More Tools/ More Options, and then to Extensions.
Again, find the items on that page that could be linked to the malware and/or that might be causing problems in the browser and delete them.
Afterwards, go to this folder: Computer > C: > Users > *Your User Account* > App Data > Local > Google > Chrome > User Data. In there, you will find a folder named Default – you should change its name to Backup Default and restart the PC.
Get rid of Trustyable by removing it from extensions
If using Firefox:
Select the three parallel lines menu and go to Add-ons.
Find the unwanted add-on and delete it from the browser – if there is more than one unwanted extension, remove all of them.
Go to the browser menu again, select Options, and then click on Home from the sidebar to the left.
Check the current addresses for the browser’s homepage and new-tab page and change them if they are currently set to address(es) you don’t know or trust.
If using MS Edge/IE:
Select the browser menu and go to Extensions.
Find and uninstall any Edge extensions that look undesirable and unwanted.
Select Settings from the browser menu and click on Appearance.
Check the new-tab page address of the browser and if it has been modified by the malicious program or another unwanted app, change it to an address that you’d want to be the browser’s new-tab page.
How to Delete Trustyable
Open task manager
Look for the Trustyable process
Select it and click on End task
Open the file location to delete Trustyable
Access the Task Manager by pressing together the Ctrl + Alt + Del keys and then selecting Task Manager.
Open Processes and there try to find a process with the name of the unwanted software. If you find it, select it with the right button of the mouse and click on the Open File Location option.
If you don’t see a malicious process in the Task Manager, look for another suspicious process with an unusual name. It is likely that the unwanted process would be using lots of RAM and CPU so pay attention to the number of resources each process is using.
Tip: If you think you have singled out the unwanted process but are not sure, it’s always a good idea to search for information about it on the Internet – this should give you a general idea if the process is a legitimate one from a regular program or from your OS or if it is indeed likely linked to the adware.
If you find another suspicious process, open its File Location too.
Once in the File Location folder for the suspicious process, start testing all of the files that are stored there by dragging them to our free online scanner available below.
Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
This scanner is free and will always remain free for our website's users.
This file is not matched with any known malware in the database. You can either do a full real-time scan of the file or skip it to upload a new file. Doing a full scan with 64 antivirus programs can take up to 3-4 minutes per file.
Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
If the scanner finds malware in any of the files, return to the Processes tab in the Task Manager, select the suspected process, and then select the End Process option to quit it.
Go back to the folder where the files of that process are located and delete all of the files that you are allowed to delete. If all files get deleted normally, exit the folder and delete that folder too. If one or more of the files showed an error message when you tried to delete them, leave them for now and return to try to delete them again once you’ve completed the rest of the guide.
How to Uninstall Trustyable
Click on the home button
Search for Startup Apps
Look for Trustyable in there
Uninstall Trustyable from Startup Apps by turning it off
Now you need to carefully search for and uninstall any Trustyable-related entries from the Registry. The easiest way to do this is to open the Registry Editor app (type Regedit in the windows search field and press Enter) and then open a Find dialog (CTRL+F key combination) where you have to type the name of the threat.
Perform a search by clicking on the Find Next button and delete any detected results. Do this as many times as needed until no more results are found.
After that, to ensure that there are no remaining entries lined to Trustyable in the Registry, go manually to the following directories and delete them:
What you need to know about the risks related to hijackers like Trustyable Virus
Though the Trustyable app itself is likely not intended to threaten the safety of your computer, it may indirectly do so even if that is not its purpose. The main thing to be careful with here is the random advertising messages that will most probably get shown on your screen if Trustyable or Searchmenow.gg Virus is inside of your browser. It is inadvisable to interact with the different advertisements as you can’t know what their actual source is and what you may get redirected to should you interact with any of them. If you randomly click on the different banners, pop-ups and pop-unders, you may even risk landing on hazardous pages that hackers use for Ransomware, Spyware and Trojan Horse distribution. However, since it may oftentimes be difficult to avoid all of the ads, it is simply better and much easier to remove the software that generates them which, in this case, is Trustyable.
About the author
Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.