TuneUpMyMac “Virus Malware” Removal (Oct. 2017 Update)

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.


This page aims to help you remove TuneUpMyMac “Virus Malware”. Our removal instructions work for Safari, Chrome, and Firefox , as well as every version of Mac OSX.

TuneUpMyMac is a program claiming to be “a powerful and easy- to-use utility for your Mac”. Supposedly it should help you speed up your mac device and optimize and free up additional hard drive space. However this program is considered a PUP or PUA. However it should be noted that it is not in fact a real virus or malware.

If your computer is invaded by TuneUpMyMac, you may start getting annoying pop-up, ads and banner messages while browsing the web and receiving redirects to various suspicious and aggressive sites. Your Chrome, Firefox or Safari may become unresponsive to your searches and a strange new homepage or search engine may replace the default one. Such invasive behavior may often be mistaken for a virus infection and a lot of users, who face TuneUpMyMac, are not able to determine the level of harmfulness of this program. Therefore, you may often see in forums and websites that users refer to it as a nasty Trojan or some other type of a virus. However, this is not true because the activity described above, despite being very annoying and invasive, has nothing to do with cyber crimes, Ransomware blackmail schemes or other types of fraud. This is a program that could be classified as a PUP and in the paragraphs below, we will tell you more about it. If you landed on this page seeking for an effective solution to remove the annoying program, stay with us because at the end we have published a detailed removal guide with step-by-step instructions on that. But first, let us tell you what exactly you are dealing with and what can you expect if you keep such software on your system.

What is the purpose of TuneUpMyMac and why is it invading your browser?

There is one type of software that is specially developed to serve the online advertising industry. This type of software often uses aggressive methods such as browser hijacking, search redirecting and continuous generation of ads, banners and promotional messages with the sole idea to expose you to various commercial sites and offers and prompt you to click on them. TuneUpMyMac “Virus”, basically, is doing exactly that with you and from the moment it becomes part of your system it starts to flood your screen with annoying and very intrusive ads, new tabs, homepage or search engine modifications and browser toolbars. As you can see, such activity aims to advertise and is usually not related to criminal deeds, online fraud or theft, which is very typical for viruses and malicious threats such as Trojans, Ransomware, Spyware, etc.

However, despite not being malicious, a piece of software like TuneUpMyMac can be very annoying and may significantly decrease the quality of your web browsing. For this reason, many security experts will advise you to remove the imposed changes and uninstall the software from their system. The problem is that a regular web user may not know how to do that because the ad-generating scripts installed by such programs often integrate deep into the system. The good news is that on this page, we have prepared a detailed guide with exact steps, which can help even a non-experienced user detect and remove this hijacker. For more convenience for those of you who want to uninstall the PUP automatically, there is also a professional removal tool, which can scan and eliminate all the traces in one click.

TuneUpMyMac “Virus Malware” Removal

Step1

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. 

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

If for some reason it doesn't remove parasite, go to "Spyware HelpDesk" ----> "Select Problem Type" -----> "Unremoved Parasit.e"

Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:

chromeinfo

Now click on Sample at the bottom:

chromesample

Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

Step3

The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.

Step4

Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.
Step5

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove TuneUpMyMac From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.


chrome-logo-transparent-backgroundHow to Remove TuneUpMyMac From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

 

How has TuneUpMyMac hijacked your system?

Typically, potentially unwanted programs such as TuneUpMyMac “malware” spread hand-in-hand with other free software and can be installed without the user’s knowledge. This happens because the information about installing additional programs is hidden behind the default installation or the standard one, and the majority of computer users rely on these options. To prevent installing additional apps, we recommend that you use Manual or Detailed Installation, and then check out any unwanted plugins by unmarking them. Only after that, you can complete the installation as usual. We also recommend that you inform your employees and/or your family about how to install software correctly and warn them of such software bundles and their sources, which include free download platforms, torrent sites, shareware or freeware pages, spam messages, ads and direct download links from the web.

How to safely remove TuneUpMyMac from your computer

Generally, it is advisable to uninstall the PUP from your Mac even if it is not considered malicious. The reason is such software may reduce the performance of your computer, generate an infinite stream of pop-ups and try to trick you to click on them or redirect you to various unfamiliar web locations. If you rely on some random redirects and popping messages to manipulate your searches you may eventually bump into some real malware and catch a nasty virus, which is a very possible scenario. That’s why we recommend you to remove the intrusive messages by uninstalling TuneUpMyMac and all of its ad-generating scripts from your system. You can do that manually or automatically. Both options are explained below so, choose the method you most like and get your browser back to normal again.

SUMMARY:

Name TuneUpMyMac
Type PUP
Danger Level Low (nowhere near threats like Ransomware, but still a security risk)
Symptoms This program may change your search engine or homepage, install a new toolbar and initiate annoying page redirects.
Distribution Method Usually, this program can be found inside software bundles, free installer packs, torrents, free download links from the web, ads, spam messages.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version. More information about SpyHunter and steps to uninstall.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!