Virtlserv Virus


Virtlserv is an application that can make your main web browser operate in a different way. In most cases, Virtlserv can make some changes to the browser’s homepage and search engine settings and install some new add-ons without your approval.


The reason that you’re currently on this page is probably that you may not agree with your browser’s recent behavior. Whether you have set Chrome, Edge, Mozilla or another web browser as your main one, it most likely has some new and unfamiliar search engine, a new toolbar or a change in the homepage domain and practically floods your screen with all kinds of pop-up ads, banners, and notifications. And, to your disappointment, no matter how hard you try to uninstall those changes and remove the ads, they simply don’t want to go away – when you load a web page, they appear again. This browser-related problem has to do with a program called Virtlserv and, in the next, paragraphs, we will tell you more about it. In general, Virtlserv is an application that specializes in the promotion of various paid advertisements such as banners, pop-ups, new browser windows, colored boxes, text messages, redirect messages, and similar commercial content. The program operates by making some changes inside the main web browser and forcing it to display sponsored content on top of the search results. Due to this behavior, Virtlserv is categorized as a browser hijacker and is typically removed from most computers without regret.


Type Browser Hijacker
Danger LevelMedium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Users may experience spontaneous redirects to pages that they may not want to visit.
Distribution MethodBrowser Hijackers can often be distributed as free components to other applications or inside torrents and via free download sites.
Detection Tool

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide

Please follow all the steps below in order to remove Virtlserv!

How to remove Virtlserv

  1. First, click the Start Menu on your Windows PC.
  2. Type Programs and Settings in the Start Menu, click the first item, and find Virtlserv in the programs list that would show up.
  3. Select Virtlserv from the list and click on Uninstall.
  4. Follow the steps in the removal wizard.

What we suggest you do first is, check the list of programs that are presently installed on the infected device and uninstall any rogue software that you find there:

  • From the Start Menu, navigate to Control Panel ->>> Programs and Features ->>> Uninstall a Program.
  • Next, carefully search for unfamiliar programs or programs that have been installed recently and could be related to Virtlserv.
  • If you find any of the programs suspicious then uninstall them if they turn out to be linked to Virtlserv.
  • If a notification appears on your screen when you try to uninstall a specific questionable program prompting you to just alter it or repair it, make sure you choose NO and complete the steps from the removal wizard.

Remove Virtlserv from Chrome

  1. Click on the three dots in the right upper corner
  2. Go to more tools
  3. Now select extensions
  4. Remove the Virtlserv extension
  • Once you open Chrome, click on the three-dots icon to open the browser’s menu, go to More Tools/ More Options, and then to Extensions.
  • Again, find the items on that page that could be linked to Virtlserv and/or that might be causing problems in the browser and delete them.
  • Afterwards, go to this folder: Computer > C: > Users > *Your User Account* > App Data > Local > Google > Chrome > User Data. In there, you will find a folder named Default – you should change its name to Backup Default and restart the PC.
  • Note that the App Data folder is normally hidden so you’d have to first make the hidden files and folders on your PC visible before you can access it.

How to get rid of Virtlserv on FF/Edge/etc.

  1. Open the browser and select the menu icon.
  2. From the menu, click on the Add-ons button.
  3. Look for the Virtlserv extension
  4. Get rid of Virtlserv by removing it from extensions

If using Firefox:

  • Open Firefox
  • Select the three parallel lines menu and go to Add-ons.
  • Find the unwanted add-on and delete it from the browser – if there is more than one unwanted extension, remove all of them.
  • Go to the browser menu again, select Options, and then click on Home from the sidebar to the left.
  • Check the current addresses for the browser’s homepage and new-tab page and change them if they are currently set to address(es) you don’t know or trust.

If using MS Edge/IE:

  • Start Edge
  • Select the browser menu and go to Extensions.
  • Find and uninstall any Edge extensions that look undesirable and unwanted.
  • Select Settings from the browser menu and click on Appearance.
  • Check the new-tab page address of the browser and if it has been modified by “Virtlserv” or another unwanted app, change it to an address that you’d want to be the browser’s new-tab page.

How to Delete Virtlserv

  1. Open task manager
  2. Look for the Virtlserv process
  3. Select it and click on End task
  4. Open the file location to delete Virtlserv
  • Access the Task Manager by pressing together the Ctrl + Alt + Del keys and then selecting Task Manager.
  • Open Processes and there try to find a process with the name of the unwanted software. If you find it, select it with the right button of the mouse and click on the Open File Location option.
  • If you don’t see a “Virtlserv” process in the Task Manager, look for another suspicious process with an unusual name. It is likely that the unwanted process would be using lots of RAM and CPU so pay attention to the number of resources each process is using.
  • Tip: If you think you have singled out the unwanted process but are not sure, it’s always a good idea to search for information about it on the Internet – this should give you a general idea if the process is a legitimate one from a regular program or from your OS or if it is indeed likely linked to the adware.
  • If you find another suspicious process, open its File Location too.
  • Once in the File Location folder for the suspicious process, start testing all of the files that are stored there by dragging them to our free online scanner available below.
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    • If the scanner finds malware in any of the files, return to the Processes tab in the Task Manager, select the suspected process, and then select the End Process option to quit it.
    • Go back to the folder where the files of that process are located and delete all of the files that you are allowed to delete. If all files get deleted normally, exit the folder and delete that folder too. If one or more of the files showed an error message when you tried to delete them, leave them for now and return to try to delete them again once you’ve completed the rest of the guide.

    How to Uninstall Virtlserv

    1. Click on the home button
    2. Search for Startup Apps
    3. Look for Virtlserv in there
    4. Uninstall Virtlserv from Startup Apps by turning it off
    • Now you need to carefully search for and uninstall any Virtlserv-related entries from the Registry. The easiest way to do this is to open the Registry Editor app (type Regedit in the windows search field and press Enter) and then open a Find dialog (CTRL+F key combination) where you have to type the name of the threat. 
    • Perform a search by clicking on the Find Next button and delete any detected results. Do this as many times as needed until no more results are found. 
    • After that, to ensure that there are no remaining entries lined to Virtlserv in the Registry, go manually to the following directories and delete them:
    • HKEY_CURRENT_USER/Software/Random Directory. 
    • HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run/Random
    • HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main/Random

    Does Virtlserv have virus features?

    While Virtlserv can make you mad at your own browser, this program is nothing like a virus. Yes, as a typical browser hijacker, Virtlserv is annoying and can interrupt your browsing with hundreds of sponsored commercials or impose some unwanted changes to your homepage and search engine, but it cannot cause significant damage to your computer. For instance, unlike most viruses, Virtlserv and Captcha Fair Top cannot crash your entire system, damage the data that you store on it, or demand a ransom from you just like the infamous Ransomware virus does. Nonetheless, for several reasons this software is considered to be potentially unwanted and is usually uninstalled from the system without a second thought. The reason is, the browser hijacker tends to use some aggressive methods in order to push its ads and to make you click on them. For instance, the ad-displaying activity on your screen may sometimes get so intense that your browser may become unresponsive to your commands. Besides, some of the created ads may not be as harmless as they seem and being redirected to potentially malicious sites is not unlikely if you click on them.
    The removal guide below, however, provides a solution to the above-described disturbance and is an effective way to uninstall Virtlserv and remove its potentially unwanted commercials. Its thorough guidelines have been designed to help you manually deal with the browser hijacker but if your patience has been drained, you can use the automaticVirtlserv removal tool to get rid of the annoying application.


    About the author


    Lidia Howler

    Lidia is a web content creator with years of experience in the cyber-security sector. She helps readers with articles on malware removal and online security. Her strive for simplicity and well-researched information provides users with easy-to-follow It-related tips and step-by-step tutorials.

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