WebExplorer is an add-on for Chrome, Edge, Safari that replaces the search engine of the browser it gets installed in without permission. WebExplorer also causes the generation of targeted ads like popups and banners and reroutes the user’s traffic to different unknown sites.
This app should be referred to as a browser hijacker because it takes over the browsers it gets installed in and uses them for its aggressive advertising campaigns. If this app is allowed to operate on your computer, there could potentially be some pretty severe consequences – you may get redirected to illegal sites, phishing pages, and other unsafe web locations. The WebExplorer app itself is not damaging – it has no harmful abilities according to the information we have about it up to this moment. All that it does to the browser is it changes the homepage address, introduces a new search engine, and forces page redirects to certain sites that it is tasked with promoting. The problem, however, is that those sites may not be very safe. Of course, not all of the content promoted by apps like WebExplorer is harmful or hazardous. However, it’s definitely possible that some of the sites that are advertised by such browser hijackers could potentially expose your PC to danger. Therefore, the best way of protecting your computer if there is a browser hijacker attached to its browser is to remove the unwanted page-redirecting app. Otherwise, you may even end up getting your computer attacked by threats as dangerous as Trojan horse viruses, Spyware, or file-locking Ransomware.
The WebExplorer Virus
There are numerous distribution techniques that are used to get the WebExplorer virus onto as many computers as possible. There are, of course, the spam messages, the different forms of clickbait advertisements, and the automatic software updates as potential methods of distributing a browser hijacker.
However, the method of spreading these apps that seems to be the most prevalent is known as file bundling. In layman’s terms, this is when a given program installer has some additional features or apps added to it which are mostly optional. Oftentimes, browser hijackers such as WebExplorer are added to the installation files of other programs as such additional features, thus forming a file bundle. The good news is that it is almost always possible to leave the potentially unwanted optional component out of the installation. However, to do that, you will need to pay close attention to the settings and options in the installer. In many cases, you may need to check out the Advanced (sometimes also labeled as Custom) setup menu in order to see the options related to the added components.
The main reason why so many people get hijackers installed on their computers without realizing it is that users generally don’t pay too much attention to the settings in the setup menu. If you have had a similar experience and now have WebExplorer on your computer, there’s no need to worry. All you need to do is complete the following instructions – this will allow you to uninstall WebExplorer and prevent it from potentially exposing you to Ransomware, Trojans, or other threats via its uncontrolled ads.
|Danger Level||Medium (nowhere near threats like Ransomware, but still a security risk)|
|Symptoms||Aggressive browser ads and redirects and unwanted changes in the browser’s settings.|
|Distribution Method||Most hijackers can be found hidden under the Custom setup settings in the installers of other programs.|
Some threats reinstall themselves if you don't delete their core files. We recommend downloading SpyHunter to remove harmful programs for you. This may save you hours and ensure you don't harm your system by deleting the wrong files.
How To Remove WebExplorer
To try and remove WebExplorer quickly you can try this:
- Go to your browser’s settings and select More Tools (or Add-ons, depending on your browser).
- Then click on the Extensions tab.
- Look for the WebExplorer extension (as well as any other unfamiliar ones).
- Remove WebExplorer by clicking on the Trash Bin icon next to its name.
- Confirm and get rid of WebExplorer and any other suspicious items.
If this does not work as described please follow our more detailed WebExplorer removal guide below.
If you have a Windows virus, continue with the guide below.
If you have a Mac virus, please use our How to remove Ads on Mac guide.
If you have an Android virus, please use our Android Malware Removal guide.
If you have an iPhone virus, please use our iPhone Virus Removal guide
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous.
Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:
After you open their folder, end the processes that are infected, then delete their folders.
Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.
- Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click Properties.
- The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
- Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.
- After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove WebExplorer from Internet Explorer:
Open IE, click —–> Manage Add-ons.
Find the threat —> Disable. Go to —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.
Remove WebExplorer from Firefox:
Open Firefox, click ——-> Add-ons —-> Extensions.
Find the adware/malware —> Remove.
Remove WebExplorer from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!