What is Chum Search? “Virus” Removal (August 2018 Update)


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This page aims to help you remove Chum Search “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

The article below contains some precious advice about browser hijackers such as Chum Search – the hijacker application that’s going to be the focus of the next lines. The common thing about them all is that they could be strikingly irritating. With that we mean:

All the popular browsing apps like Chrome and Firefox could get modified by browser hijackers without the user’s permission. As a result of the hijacker’s influence on your browser, you might notice some abnormalities such as:

– the substitution of the default browser homepage/search engine with some other ones or the production of  lots of annoying ads while you are trying to surf  in the web world as well as frequent redirects to unidentified websites with possibly malicious content.

We have tried to include all the crucial info about these browser redirects in the text below. What is more, we have come up with a Removal Guide that we have attached down below to help you with removing such irritations like Chum Search from your device. We wish you luck!

What is Chum Search?

The browser redirects also referred to as hijackers, are mainly used to promote something on the Internet. Everyone knows that these days the advertising business is enormous. It is normal to have it online as well and the awful pop-ups appearing as a result of Chum Search are just a teeny-tiny part of the methods the interested parties use in order to get their products advertised as much as possible.

How to get Chum Search removed:

If you use the Removal Guide below, you are very likely to remove Chum Search and all its annoying effects without any issues. Just follow the guide and complete all the steps. If you feel like you might need it, there’s also a suggested anti-malware software in the guide that can further ease-up the removal process of the hijacker.

Chum Search “Virus” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Chum Search from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Chum Search from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Chum Search from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Are there any reasons to worry about when we talk about Chum Search?

Most hijackers have no proven harmful characteristics. Such redirects are typically not viruses. However, it does not mean that they will not act in questionable ways.

To start with – the likely annoyance and the feeling of frustration such pages could cause might be unbearable. Something more, the web platforms and homepages/search engines that are being promoted could be suspicious and might also lead to the exposure of your system to actual malicious threats (Trojans, Spyware, Ransomware etc.). Many of the redirects may be programmed to collect data from your browsers for the purposes of targeted advertising. The manner in which they do that is simple – the page redirects access the surfing history of the targeted browser in order to determine what products the user might be interested in and alter such products are getting promoted by the hijacker. Yes, there might be some shady features regarding Chum Search. Nevertheless, hijackers as a whole are not so nasty are normally not considered to be malicious unlike real malware viruses like the insidious Trojan Horses or the nasty Ransomware infections.

If Chum Search is not malware, how may come to you unnoticed?

Below comes another questionable feature of these redirects. Chum Search might not represent an actual virus but it could still show suspicious traits. It is quite shady how such hijackers get distributed because they need to have a user’s permission first to reach any PC or browsing program. Sometimes, the ways in which they could get an approval like this might be doubtful.

For instance, through free apps, games and programs distributed together – torrents, spam and different forms of shareware could involve such hijacker redirects. You really need to keep your eyes open while online in order to avoid anything potentially unwanted.

Installing bundles (or anything else) without landing hijackers:

The secret lies in using the right installation feature. Essentially, everything you have to do is to make sure that you have control over what gets installed on your PC. For this reason, look for the advanced installation features every time you install anything on your computer. Their usual names are Advanced, Manual or Custom. When you choose such an option, you have the opportunity to select what enters your system and what stays behind.

What is more, you should ignore every feature giving you promise of a simple or fast installation procedure – the Quick, the Recommended or the Easy options of the wizard. These installer’s options typically do not provide you with complete access to the installation process and everything from a bundle or a program may get incorporated into your PC.

SUMMARY:

Name Chum Search
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Unusually annoying and common redirects to random pages as well as obstructive ad generation.
Distribution Method Via bundling and spam, torrents and illegal streaming web pages.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

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