With new waves of unwanted applications coming out every week it is important to understand it and know how to prevent it from reaching your PC. Most people seem to be confused when talking about malware. It is a collective term used to describe any kind of software that is used for malicious purposes, hence the name. While the name Virus also belongs to the malware “family”, it is not the only one. Within this article, we shall educate you on the topic of Browser Redirects, why it is often described as malware and why ChumSearch isn’t actually a virus. Before you jump into the removal instructions, please read over the following paragraphs. It’s always a good idea to learn anything you can about the troubles you could be facing when dealing with these dangerous pieces of software. While Browser Redirects are inherently a lot less dangerous than a Virus can be, it also isn’t something to be treated as a pushover, because it certainly isn’t.
What is ChumSearch? What is a Browser Redirect?
Everything first started when software developers started adding freeware (free programs) in popular installers in an attempt to promote themselves. Unfortunately, some people took that advantage and began using these same channels to spread a different kind of software. One which upon entry into a system, spreads uninvited ads to the browsers currently installed such as Chrome or Firefox. It then uses various ways to display them on the browser window. One of them are banners aligned at the sides of the page. While not as restrictive as some of the rest, they are usually rather large and unappealing. The next one is the much more obstructive pop-up ad. It can hide everything you’ve been currently viewing and instead show you a big window front and center which is really annoying to the average user. Last, but certainly not least, are the in-text ads. They are integrated into the text itself that you are reading and are linked to other locations on the web that are dangerous to visit. They can even display pop-up ads if you hover over them. How annoying!
In addition to that, we have yet to talk about the dangerous part of ChumSearch. While the ads may not seem like something to worry about, what happens after you click on them is another matter on its own. Firstly, they are all linked to web pages that can introduce similar programs that can further bloat your Mac, but they can even mislead you into installing dangerous programs or maybe even viruses. Not only that, but clicking on the ads themselves benefits the creators of ChumSearch. A thing called pay-per-click advertising model is one of the most major ways for companies to promote their services and products and also pay the places where they are allowed to position their ads. You’ve probably already guessed at this point that this has something to do with the ads displayed by ChumSearch, and you’d be right. Software developers like the ones that made this same Browser Redirects benefit from the same advertising model. Every time you click on one of the ads you are not only lead to somewhere where you don’t belong, but you also earn money for the attackers of your PC.
Probably the worst part of this whole ordeal is the fact that this software can also steal browsing information and use it against you. When they are in your machine, they collect information such as browsing history (which includes every place you’ve ever visited) as well as search queries (everything you’ve ever searched for). They use these to figure out your interests and use them against you by customizing the ads to your liking. Do not be deceived! You have no benefit from them and they are only used to fool you. It’s nothing but empty promises.
This concludes our short summary on the subject. Do remember that uninstalling or removing ChumSearch can not only seem daunting at first, but it’s really not. If you want to take the easy route download the recommended removal tool, otherwise the manual removal instructions await you!
|Danger Level||Medium (Can trick you into downloading more Browser Redirect and other unwanted programs)|
|Symptoms||Computer is infected with many different Ads, that get displayed on your browser regardless of the page you are visiting.
|Distribution Method||Downloaded directly from misleading Ads or installed alongside other programs.
Some threats reinstall themselves if you don't delete their core files. We recommend downloading ComboCleaner to remove harmful programs for you. This may save you hours and ensure you don't harm your system by deleting the wrong files.
The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:
You can choose the Apple menu and click on Force Quit.
Alternatively you can simultaneously press ⌘ (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).
If you have done it right a dialog box titled Force Quit Applications will open up.
In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.
Close the dialog box/window.
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:
Now click on Sample at the bottom:
Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:
The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.
On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.
First, Force Quit Safari again.
Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.
Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,
and then again on the Extensions tab,
Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.
The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.
Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.
Still in the Preferences menu, hit the General tab
Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.
How to Remove ChumSearch From Firefox in OSX:
Open Firefox, click on (top right) ——-> Add-ons. Hit Extensions next.
The problem should be lurking somewhere around here – Remove it. Then Refresh Your Firefox Settings.
How to Remove ChumSearch From Chrome in OSX:
Start Chrome, click —–>More Tools —–> Extensions. There, find the malware and select .
Click again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines. Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!