What is Gstatic? (Remove Gstatic Virus) (July 2018 Update)

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What is Gstatic? What Gstatic is in your case, is probably a PC virus that redirects to gstatic.com. This article aims to help users remove Gstatic Virus from Chrome, Firefox, Internet Explorer and Safari, as well as their respective system.

What is Gstatic?

The Gstatic Virus is a dangerous application that works in a way very similar to an Adware program. But What is Gstatic? in reality. The proper answer to this is that it is a website advertised by third parties in unpleasant ways.

 The virus creates a large number of advertisements whenever you start your internet browser or load a page/tab/link while browsing. The goal of these Ads is, of course, to generate revenue for whoever created the virus. They are not meant to help you in any way – worse – they can contain dangerous software, which can be infected with viruses. It is actually a well known fact that programs who spread unwanted advertisements often work as “droppers” and “back doors” for other, much more dangerous viruses like ransomware, rootkits and spyware.

There are multiple reasons why you need to remove Gstatic Virus from your computer as soon as possible

First of all Gstatic Virus slows down your machine. Whenever you load a page your computer also has to load an Ad – and to load the Ad it also has to access the internet and download the data needed to display the Ad. For modern computers that also have good internet speeds this will translate into a second or two of delay, for older machines that rely on not-so-good internet (Wi-Fi in hotels naturally springs to mind) this could be several seconds of delay or outright non-responsiveness or crashes.

The slowdown is just a superficial hindrance however compared to the possibility of having your personal data stolen from you. Programs much alike Gstatic Virus have been known in the past to send their creators’ data from the infected computer. Accounts, passwords, browsing history, search queries – basically anything that can be used to sold. It usually takes some data before the first transaction, so you need to remove Gstatic Virus before that happens. If you are still asking what is Gstatic – this is your answer.

If those weren’t enough, the Gstatic Virus can also try to install others of its kind on your computer. Fortunately it cannot do that on its own – it needs your permission first. To get it Gstatic Virus can try all sorts of misdirection, though they usually involve an offer to install some free software. To make it more enticing and to implore urgency it could also create Ads that actually look like system messages. These messages can report all sorts of non-existent problems with your machine – stuff like missing plug-ins, registry errors, required codecs or video players in order to view media online and more. The virus-infected .exe will be offered to you as the means to fix those problems for free. Even if the file is not actually a virus it is likely bloatware – a program that doesn’t actually do anything. It will demand payment before it can fix the issue and if you make the mistake of paying it will simply stop the generation of the fake problem messages. It will still be completely useless and unable to do anything if a real problem arises.

Remove Gstatic Virus

If you are a Windows user, continue with the guide below.

If you are a Mac user, please use our How to remove Ads on Mac guide.

If you are an Android user, please use our Android Malware Removal guide.


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. If you want a fast safe solution, we recommend SpyHunter. 

>> Click to Download Spyhunter. If you don't want this software, continue with the guide below.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Gstatic from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Gstatic from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Gstatic from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

  • Niles Black

    Gstatic is a response code generation/redirect page, it has nothing to do with advertisements. That’s why, in step 2, you can’t find a screenshot of the “extension” it ‘installed’ – there is no extension. Chrome and other browsers navigate to it as an easy way of generating a 204 response code, hence why the URL is gstatic.com/generate_204.

    You will see your browser directing to it when you’re at a captive portal, e.g. Safeway, Starbucks, Whole Foods, so that you can authorize yourself on the network. It’s causing the gateway to generate the login page for you by navigating to a URL that redirects to the router.

  • George

    Guys please help .. I cant find any Gstatic extensions in my browsers.. when you tell us to disable and remove Gstatic from our browsers, you mean by disabling and removing AdBlockers?

    • HowToRemove.Guide Team

      Hi George,
      no we mean only the malicious extensions. Are you still having issues ?

  • HowToRemove.Guide Team

    Hi Dillon,
    i would suggest to you to download our software from one of our banners above and use the free scan feature. The Scanner will locate any infected files where you can delete manually. Keep us posted if you have any other issues.

  • citosiul

    So I couldn’t find the extensions on any of my browsers should I keep going or …. well I don’t know.

    • HowToRemove.Guide Team

      Hi citosiul,
      i would suggest to you to complete the guide there might be something in your registry.

  • HowToRemove.Guide Team

    Can you send us a screenshot of your Hosts file?

  • Safa Saleh

    What should i do if i have alot if ip addresses added ? Am I hacked? (One of the ip’s names is gstatic)

    • HowToRemove.Guide Team

      Usually, a large number of IP’s in your Hosts file means that you have some form of undesirable software on your PC. Delete them from the Hosts file and save the changes to remove the issue. Tell us in the comments if that was enough to resolve your problem.

  • Ramadhian
    • HowToRemove.Guide Team

      You must delete all of them since all of those IP ‘s are coming from undesirable software. Delete them and save the changes.

  • HowToRemove.Guide Team

    Did you try completing any of the steps from the removal guide at the bottom of the article?

  • HowToRemove.Guide Team

    The reasons why this piece of software is deemed unwanted have been thoroughly explained within the article. Anyone who still wants to keep this software on their PC is free to do so. We just provide our readers with information regarding the characteristics of this program so everyone can decide for themselves what to do with it.

  • Guest User

    They are scammers, don’t trust them. Microsoft will never call you about a virus or anything bad about your PC.