What is Pokki Update? (“Virus” Uninstall) August 2018

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This page aims to help you uninstall Pokki Update “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

The article you are reviewing at the moment is focused on Pokki. This program is a form of ad-producing software the only usage of which is to display ads in different colors and shapes. Another typical aspect of all ad-broadcasting programs is that they normally target all your browser apps and affect them by making them behave in an annoying way – even the most popular ones such as Firefox or Chrome, might get infected. All the programs capable of doing that are called Adware and we will be talking about them in detail below.

Pokki Start Menu

General details regarding Adware:

All the programs characterized as Adware have been created to act as marketing tools. Indeed, this ad-producing product has exactly such a purpose: to broadcast as many pop-ups, tabs or banners, as it is actually possible. The parties interested in creating and using this kind of software are the producers of the goods that are advertised; the providers of the services offered; and the creators of Adware themselves. The product manufacturers and service providers actually pay the software developers to write the most effective promotion-oriented software (the one displaying the largest number of ads in the most effective way). After that, some of the promoted products may be bought by the people seeing the ads, thus their manufacturers might profit. This is a win-win situation – every party involved in the scheme is happy in the end, except for the irritated users who accidentally end up installing any form of ad-producing software.

In what ways may Adware get spread?

What might appear somewhat suspicious about all ad-producing programs is that they do not get spread in a clear way. In the majority of the cases, you could find such software as a part of a contagious website or a torrent, or as a component of a video-sharing platform, etc. Nonetheless, oftentimes Pokki and the other products of this kind could be lurking inside bundles and you might end up getting tricked into willingly installing them on your device. If you still have no idea about what software bundles are: they represent free software in many forms – games, apps, programs. There is nothing dangerous about such bundles in general. Still, Pokki may be hiding inside them and this might not be stated anywhere in the description of such a bundle, which is suspicious.

To remove Pokki, you need to…

Just scroll down to the Removal Guide after the table. From there it shouldn’t be difficult – simply follow the instructions.

Pokki Update “Virus” Uninstall

If you are a Windows user, continue with the guide below.

If you are a Mac user, please use our How to remove Ads on Mac guide.

If you are an Android user, please use our Android Malware Removal guide.


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. If you want a fast safe solution, we recommend SpyHunter. 

>> Click to Download Spyhunter. If you don't want this software, continue with the guide below.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automaticallyIf it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Targetremove everything after .exe.

ie9-10_512x512  Remove Pokki from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Pokki from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Pokki from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

An important tip: We know that you perhaps want to try a version of certain software for free, and it may be spread in bundles. In this case, to keep being Adware-free, you need to learn how to install such bundles in a proper way. If you do that right, no ad-producing program will ever annoy you. Just follow this ultimate piece of advice: whatever you install on your PC, make sure you go with the Advanced or the Customized wizard feature. If you do that, each detail regarding the bundle will be stated and you will be able to select what you really want from all of its content, and what you don’t want to install. Then you will just have to opt out of the unnecessary products like Adware, for instance.

The info above perhaps has left you with the impression that Adware is as dangerous as malware…

Still, this is not the case at all. Adware, because of the way it may broadcast its ads, and the way it could get distributed, has been regarded as potentially unwanted for a long time, however, it has never been classified as malware. And you are going to see why – there are substantial differences between Adware and malware. For example, Ransomware and Trojans are seen as the most harmful malware subcategories. What such viruses could do is to hack your PC without your approval, just by themselves, for this purpose using a weakness of your system (or any program). After that their dangerous activities usually involve destroying data or corrupting it; encrypting files and asking for a ransom in exchange for their recovery; espionage; tracking your private online activities or directly on you using your webcam; infiltrating your banking and social media accounts and using them for stealing money, etc.

SUMMARY:

Name Pokki
Type  Adware
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Annoying production of too many online ads such as banners and pop-ups which might slow down the entire system.
Distribution Method Via software bundles; also inside spam; shareware; torrents.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

2 Comments

  • Hello.

    I Am Having Some Trouble Getting Rid Of This No Good Adware Pokki Start Menu.
    When I Downloaded The Pokki Start Menu I Thought It Was SafeWhen I Looked Up Pokki The Google Results Showed
    How To Delete Pokki Virus I Took Action And Downloaded Adwcleaner It Found It I Scanned 4 Times Then adwcleaner dissappred right out of the blue with out permission I clicked the windows button and I saw Start Menu And I learned the virus was still there I went to task manager no results of pooki I went to files to open up adwcleaner than it closed
    there is no more Pooki but the start menu is still there how do I uninstall EVERYTHING by the way pooki is not in the uninstall place. What softwares can I use to get rid of it or anything. P.S. I scanned and adwcleaner detected pooki then deleted than disappeared without consent I did not even notice

    • You can try using the instructions provided in the guide or the recommended anti-malware tool available on this page (or both).

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