What is Static.Hotjar.com? “Malware” Removal (June 2018 Update)

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.


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This page aims to help you remove Static.Hotjar.com “Malware”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If you are reading this right now, perhaps you have become a victim of the following consequences:

You press the starting button of your computer as usual, wait for Windows to load and finally, you open your main browser (It doesn’t really matter which one you choose – Chrome, Firefox, Opera, Internet Explorer or some other one). However, a rather unusual thing happens. Your see your browser window but along with it, there are tens of annoying online ads. In addition to the intrusive advertising content, you also see that the default homepage, search engine and new-tab page of your browser have been replaced with new ones that you have likely never heard of.

So, what’s the most likely cause for such unpleasant changes? A browser hijacker named Static.Hotjar.com is the likely culprit for such a problem. Continue reading the rest of the article to learn how to safely handle this issue.

What is browser hijacking in general?

A “browser hijacker” basically is an unwanted page redirect that can be installed on your PC without your awareness of the process. After that, a hijacker such as Static.Hotjar.com can make changes to your browser settings in the following way:

  1. Your browser may start showing “recommended” ads such as pop-ups, banners etc.;
  2. Your default homepage can be replaced by the hijacker Static.Hotjar.com with e new one (the same is likely to happen with the new-tab page and the default browser search engine).
  3. You are also likely to get redirected to websites such as online stores. This is known as DNS hijacking.

In worse cases of this kind of hijacking, the so called Static.Hotjar.com might even able to prevent you from making changes to your own browser setting configuration in attempts to restore it to its previous state. Oftentimes, even if you manage to bring the previous settings configuration, the page-redirect would probably re-introduce the changes that it’s trying to push.

How to save your PC from such annoyances from now on.

Fortunately, browser hijacking does not cause severe infection. The majority of the known hijackers are usually nothing but simple advertising tools.

To remove Static.Hotjar.com, follow the instructions we have shared below in our Removal Guide which should be enough for the uninstallation of this browser redirect.

Static.Hotjar.com “Malware” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. If you want a fast safe solution, we recommend SpyHunter. 

>> Click to Download Spyhunter. If you don't want this software, continue with the guide below.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Static.Hotjar.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Static.Hotjar.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Static.Hotjar.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Keep in mind that…

Of course, it should come as no surprise that all those changes are simply introduced to serve the purposes of online advertising? The 21st century’s web marketing business is hungry for every little bit of ads exposure and consumer information they could get. This is also why Static.Hotjar.com might also try to collect data from your browser. So that it could later assess the data and then feed the users’ browsers with targeted ads.

How you might install a page redirect such as Static.Hotjar.com:

All sorts of different methods are normally used to distributed hijackers like this one. Misleading advertising campaign from different unreliable sites, torrents, different browser requests or suggested software that really is nothing but hijackers. You really need to be careful when online if you are to keep your system clean from any such unwanted software applications.

The most effective way for hijacker distribution is bundling it with other software:

Don’t trick yourself and believe that something is free if it is written that it is. You always pay some sort of price. Hijacker developers need to make a profit in some way, so they may create some very tempting program bundles. These bundles are several different programs packed together. Typically, there is a main program (the one that the user actually wants) and some other applications added to it. Oftentimes, such bundled applications could be hijackers.

However, you can download such a bundle and install it while still remaining hijacker-free if you follow our advice – never install anything on your PC using the automatic or the quick setup configuration. Always use the Custom or the Advanced options, because they could give you a certain amount o control over the installation process. That way, you’d be able to choose if and which of the bunded programs you’d want to allow inside your PC and which to leave out of the installation process.

SUMMARY:

Name Static.Hotjar.com
Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Some browser-related changes and also ad generation and redirection.
Distribution Method Via spam messages, online ads, software bundles, torrents and freeware.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.