This page aims to help you remove “Whatsapp Surprise Message”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.
Whatsapp Surprise Message
Whatsapp Surprise Message is a browser hijacker application, specialized in the aggressive online promotion of various goods, products, and services. When installed in a system, Whatsapp Surprise Message typically starts to display hundreds of ads and pop-ups and modifies the web browser’s homepage and/or search engine settings.
A program called “Whatsapp Surprise Message” has recently annoyed a number of people with its aggressive generation of online ads, and auto redirects to random sites. We have received tons of questions about the specifics of this program and the methods to uninstall it. That’s why our “How to remove” team has created this current article and the accompanying removal guide to help the users in need.
First, however, we would like to explain what Whatsapp Surprise Message exactly is and why it messes with the settings of popular web browsers like Chrome, Firefox, Edge, and Safari by updating their homepage or setting up a new default search engine. The whole issue comes from the fact that you are dealing with a browser hijacker. This is a type of software is basically programmed to make such changes to any web browser in the name of profit. We’ll expand on that in the next paragraphs, but the most important thing is that we will help you to uninstall this browser hijacker and remove its changes without harming your system.
How does a browser hijacker operate?
A browser hijacker is basically a program that is created to advertise certain websites and the products and services they offer. That’s why the moment an app such as Whatsapp Surprise Message gets installed on your system, you immediately start to see hundreds of pop-ups, box notifications, banners, and links that are hurled from every corner of the screen and immediately redirect you to specific pages the moment you click on them. The owners or programs like Whatsapp Surprise Message and similar browser hijacking software are typically compensated for providing this type of advertising service in one way or another. This can be, for example, through pay-per-click or pay-per-view remuneration methods where every time the users click on some of the displayed messages or get redirected to a specific page, the hijacker owners receive some money.
Fortunately, apart from spamming you with ads and messing with your web browser’s settings in order to display more ads, a browser hijacker is essentially non-malicious. Such software cannot corrupt your system, encrypt your files like a Ransomware virus or steal sensitive information from you like a Trojan. Therefore, most security programs will not mark pieces like Whatsapp Surprise Message as a security threat.
Yet, if such programs are left in the system for long, they can create some disturbance not only to your regular browsing but also to your system’s performance. For instance, the constant ad-generating and page-redirecting processes run by the hijacker may engage a lot of system resources. This, in turn, can affect the work of some other program and make them sluggish or unresponsive. Besides, the auto redirects and the constant click prompts that fill your screen could potentially lead to unreliable web locations where threats such as ransomware viruses, Trojans, and other malware can lurk. Therefore, it is simply better to stay away from any random pop-ups and regain control over your web browser by uninstalling the hijacker that has taken over it.
|Name||Whatsapp Surprise Message|
|Danger Level||Medium (nowhere near threats like Ransomware, but still a security risk)|
|Symptoms||A change in the browser’s search engine or default homepage, a new tab page, an unstoppable stream of ads during web browsing sessions.|
|Distribution Method||This program can be found in different program bundles, torrents, spam messages, free download links and automatic installation managers.|
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Remove Whatsapp Surprise Message Virus
If you have a Windows virus, continue with the guide below.
If you have a Mac virus, please use our How to remove Ads on Mac guide.
If you have an Android virus, please use our Android Malware Removal guide.
If you have an iPhone virus, please use our iPhone Virus Removal guide
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous.
Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:
This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/
After you open their folder, end the processes that are infected, then delete their folders.
Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.
- Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click Properties.
- The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
- Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.
- After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove Whatsapp Surprise Message from Internet Explorer:
Open IE, click —–> Manage Add-ons.
Find the threat —> Disable. Go to —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.
Remove Whatsapp Surprise Message from Firefox:
Open Firefox, click ——-> Add-ons —-> Extensions.
Find the adware/malware —> Remove.
Remove Whatsapp Surprise Message from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!