This page aims to help you remove the XRTN Virus. These XRTN Virus removal instructions work for all versions of Windows.
If you have turned on your computer only to find as a greeting a text file/message stating that all your files have been encrypted and the only way you can get them back is if you pay a certain amount of money, preferably in Bitcoins, then we are very sorry to confirm that you are one of the many victims of XRTN Virus. This is a computer virus of the most detested Ransomware variety.
It is clear that you are in a world of trouble but we will do our best not only to show you how to remove XRTN Virus from your computer but also how to possibly get your files back. Remember – the creators of the virus will try to scare you into believing your only option is to pay them, but that is not true. There are viable alternatives.
|Danger Level||High. Extremely dangerous. Be very careful.
|Symptoms||Your most used files have a strange extension. You can’t open them.|
|Distribution Method||Almost universally via a Trojan Horse virus.|
What does the XRTN Virus do exactly?
As we mentioned this is a Ransomware computer virus. This type of malware has raised in prominence the last five years or so. The biggest ones of this kind are believed to have grossed millions of dollars for their creators. Obviously this has led to a massive spike in the creation of such nasty software.
How this virus entered your computer is pretty much set in stone – almost universally ransomware applications attack victims’ computers with the help of a Trojan horse previously installed on the affected computers. So in addition to the ransomware you should definitely look out and deal with the Trojan that positively is residing on your hard drive.
Once the ransomware threat is inside your computer it would scan your most often accessed personal files (note that no system files will be affected) that you are probably going to care most about. After that list is complete the process of encryption would begin. Once that is over your old files would be deleted and replaced with the new encrypted ones. That much is true – these new files are totally worthless without the decryption key, and the hackers are banking on that you wouldn’t know this isn’t the only way to get your files back.
Alternatives to paying the ransom
In our experience you should only pay the demanded ransom as a last ditched attempt to retrieve your files, before that there are things you can do to try and retrieve your old files back without giving the criminals money so they can continue producing ransomware and continue extorting innocent internet users.
Why? There is absolutely no guarantee that these people, make no mistakes here – they are cyber criminals, will keep their end of the deal and that once you pay them up you will get your decryption key. Much more likely is the possibility that the criminals will demand instead more money from you.
Also you can rest assured that although the hackers may be warning that any manipulation of the encrypted files will lead to their deletion that is not true and the methods described by us are completely safe and will in no way result in anything worse than your current situation.
An important disclaimer – there is absolutely no way to guarantee that you will get your files back. In fact the effectiveness of the methods described by us lays largely on the amount of time that has passed since the initial decryption of your files.
XRTN Virus Ransomware Removal
Reboot in Safe Mode (use this guide if you don’t know how to do it).
This is just the first preparation.
The first mandatory thing is to allow you to see Hidden Files and Folders. Each version of Windows does this slightly differently.
- I repeat – it’s extremely important you do this. XRTN Virus may have hidden some of its files and you need to see them to delete them.
Hold the Start Key and R again – but this time copy + paste the following and click OK:
A .txt file will open – don’t type or change it. If you are hacked and someone has access to your PC, there will be a bunch of other IPs connected to you at the bottom. This is what a hosts file looks like:
If there are a bunch of strange IPs connecting to you below “Localhost” you may be hacked, and it’s best to ask us in the comments for directions.
Right click on each of the malware processes separately and select Open File Location. Also, End the process after you open the folder. Just to make sure we don’t delete any programs you mistakenly took for a malware, copy the folders somewhere, then delete the directories you were sent to. There’s a good chance XRTN Virus is hiding somewhere in here.
IMPORTANT TO READ! DO NOT SKIP!
Be warned – you are about to enter the most critical part of the removal process. The next steps are absolutely vital for the complete and full removal of XRTN Virus from your system. You should be fully prepared though that you will be asked to accomplish the hardest and trickiest of everything we asked you to do until now. That is due to you will have to meddle with pivotal system files, so even a small neglect on your part or a simple misplaced click with your mouse might be catastrophic to your device.
We would only encourage you to continue if you are prepared to face the consequences if something like this happens and only if you feel fully prepared and confident in following our instructions. In any other case it is probably best if you consider downloading and using a professional program to scan and remove XRTN Virus for you instead.
Right click on each of the virus processes separately and select Open File Location. Also, End the process after you open the folder. Just to make sure we don’t delete any programs you mistakenly took for a virus, copy the folders somewhere, then delete the directories you were sent to.
Take a look at the following things:
Type msconfig in the search field and hit enter: you will be transported to a Pop Up window.
Go in the Startup tab and Uncheck entries that have “Unknown” as Manufacturer.
Type Regedit in the windows search field and press Enter.
Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If you can’t find them this way, look in these directories, and delete/uninstall the registries manually:
- Type regedit in the Windows Search Field. Search for the ransomware (try typing its name) in your registries and delete anything with that name. But be extremely careful – if you delete the wrong thing here, you can damage your system.
- Type %temp% in the Windows Search Field and delete all the files in the folder you are transported to.
Remember to leave us a comment if you run into any trouble!
How to Decrypt files infected with XRTN Virus
There is only one known way to remove this virus successfully, barring actually giving in the to the demands of the people who created the virus – reversing your files to a time when they were not infected.
There are two options you have for this:
The first is to do a full system restore. This can take care of the file extension for you completely. To do this just type System Restore in the windows search field and choose a restore point. Click Next until done.
Your second option is a program called Recuva
Go to the official site for Recuva and download it from there – the free version has everything you currently need.
When you start the program select the files types you want to recover. You probably want all files.
Next select the location. You probably want Recuva to scan all locations.
Now click on the box to enable Deep Scan. The program will now start working and it may take a really long time to finish – maybe even several hours if your HDD is really big, so be patient and take a break if necessary.
You will now get a long list of files to pick from. Select all relevant files you need and click Recover.
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