Zero Survey “Virus” Removal (Oct. 2017 Update)

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.


This page aims to help you remove Zero Survey “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Browser hijackers have been known to plague the browser experiences of thousands and thousands of users for years now. And nevertheless, new variants keep getting developed and people still end up getting infected by this particular software type. So today’s article is dedicated to one of the latest programs of this kind – Zero Survey “Virus”. Fundamentally, it really doesn’t behave any different from the majority of other hijackers out there. Just like with the rest of its brethren, its presence is given away by the new homepage and new default search engine in your Chrome, Edge, Opera, Firefox or other popular browser. In addition, most users also report being subjected to frequent page redirects that appear to happen spontaneously and without asking for the users’ permission. Another common trait of programs like Zero Survey “Virus” is that you can’t really delete them the way you do regular programs. Oftentimes it takes a little more effort than that and at the end of this article we will provide you with a set of detailed removal instructions for this hijacker. As it were, only the full uninstallation of Zero Survey “Virus” will help you remove the annoying changes to your browser, as well as all the intrusive ads you’re now constantly exposed to.

What to expect from a browser hijacker and why you’re probably better off without it

Browser hijackers like Zero Survey “Virus” fall into the category of potentially unwanted programs or PUPs. This is the category for software that is neither malicious (like viruses e.g. Trojans or ransomware), nor particularly useful for users. In addition, PUPs often also have a series of undesired effects on one’s system, which also adds to them not being particularly welcome. With browser hijackers specifically this can be the fact they impose all these unnecessary and unwanted changes to your browser. But that’s really only the top of the iceberg. Really programs like this serve the online advertising industry and it their job to expose you to as many popups, box messages, banners and other advertising materials as possible. Ideally, they will also want to get you to interact with as large a number of those as they can.

Zero Survey “Virus” Removal

If you are a Windows user, continue with the guide below.

If you are a Mac user, please use our How to remove Ads on Mac guide.

If you are an Android user, please use our Android Malware Removal guide.


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. 

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

If for some reason it doesn't remove parasite, go to "Spyware HelpDesk" ----> "Select Problem Type" -----> "Unremoved Parasit.e"

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Zero Survey “Virus” from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Zero Survey “Virus” from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Zero Survey “Virus” from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

And to achieve that they often resort to various unsanctioned (by the users themselves) tactics, like gathering traffic data from your browser. For example, as we speak, Zero Survey “Virus” may be collecting information regarding your browsing preferences and translating this into valuable marketing information about you as a user. With the help of this info, the program in question can determine what your interests are at the moment and which ads will be more likely to catch your eye, so to speak. But there’s more – way more. Browser hijackers, as you well know by now, also taken upon themselves to also initiate page redirects, meaning they can send you to different web locations without asking for your consent. Sure, that’s frustrating and irritating. But it can also prove to be dangerous. The thing is that there’s no knowing for sure whether or not the web locations your get redirected to are fully safe and secure or whether they may perhaps be compromised by viruses.

To make matters even worse, a browser hijacker like Zero Survey “Virus” can also have tampered with your system registry, in order to make its advertising processes possible. But in doing so, it likely also diminished your system’s potential of protecting itself from external threats. So this could possibly result in you getting infected by some malicious program, which you certainly don’t want. And we’re not even going to get into the slowdown of your system that a program like this can cause, due to its consumption of your PC’s resources.

What we would like to get into, however, is how you can protect your computer from hijackers and other PUPs altogether. As you most probably downloaded and installed Zero Survey “Virus” alongside some other program without being made aware of it, we’ll start by underlining how important it is to carefully choose your download sources. Use only reliable websites and even then be sure to always customize the installation process of any new program that you download. That way you will get a higher chance of getting to opt out of any unwanted programs that have been bundled with the main program.

SUMMARY:

Name Zero Survey
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A new browser homepage, new default search engine and loads of online ads crowding your screen
Distribution Method Programs downloaded for free from file-sharing and pen source download platforms, etc.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version. More information about SpyHunter and steps to uninstall.