[email protected] is an infection that uses encryption to block the access to your files. If you have been infected with [email protected], .Nesa or .Karl we’re sorry to inform you that what has compromised your computer is a Ransomware cryptovirus.
In short, the way this infection works is it encrypts the files on your computer, and then it offers to give you the key for the decryption in exchange for a ransom. Sadly, removing the virus here won’t be enough to restore those files – they’re going to stay encrypted until the corresponding decryption key gets applied to them. In this guide, however, we will give you a step-by-step manual on how to proceed after the encryption of the information in your system.
The [email protected] virus
The [email protected] virus can sneak inside your computer secretly. If the [email protected] virus succeeds in its secret file-encrypting operation, it will inform you about the ransom demand via a note displayed on your screen. The message will typically notify you that your personal files have been encrypted, and will require you to send a certain amount of money as a ransom to the hackers who stay behind the infection. In return, the crooks will promise to send you a special encryption key which is supposed to reverse the encryption. Typically, if you don’t pay within a certain deadline, the ransom-demanding message may say something about doubling or tripling the ransom amount, or even destroying the decryption key. This is typically done to put some pressure on the victims, and prevent them from searching for an alternative solution.
The [email protected] file encryption
The [email protected] file encryption is the most challenging aspect of the Ransomware attack. Breaking the [email protected] file encryption may not be possible without the corresponding decryption key. However, paying the hackers may also not be a good idea.
The cases of Ransomware infections are rapidly increasing in numbers every day, and one of the main causes for this is the stealthiness of those threats. The hackers spread such viruses via various web locations, and blackmail the web users to transfer money to their cryptocurrency accounts. Cryptocurrencies (such as Bitcoins) are almost impossible to trace, so if you pay the requested sum, tracking it back to the receiver is almost impossible.
Also, here’s one other thing to consider: people who try to hack into the computers of others and extort money from them shouldn’t really be trusted. There is no guarantee that they will send you the decryption key they’ve promised you, or that it will work. That’s why we suggest you don’t pay them the ransom, and instead first explore the alternatives you can use to remove the infection, and restore your files without paying.
To keep your computer safe, it is needless to say you should always have a trusted antivirus program, and you should avoid opening messages from unknown senders, particularly if they include attachments or redirect links. You should also keep away from obscure websites that could possibly hide viruses like this one within their pages.
|Danger Level||High (Ransomware is by far the worst threat you can encounter)|
|Symptoms||Very few and unnoticeable ones before the ransom notification comes up.|
|Distribution Method||From fake ads and fake system requests to spam emails and contagious web pages.|
|Data Recovery Tool||[banner_table_recovery]|
Some threats reinstall themselves if you don't delete their core files. We recommend downloading SpyHunter to remove harmful programs for you. This may save you hours and ensure you don't harm your system by deleting the wrong files.
Remove [email protected] Virus
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous.
Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:
After you open their folder, end the processes that are infected, then delete their folders.
Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Type msconfig in the search field and hit enter. A window will pop-up:
Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.
- Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.
Type Regedit in the windows search field and press Enter. Once inside, press CTRL and F together and type the virus’s Name.
Search for the ransomware in your registries and delete the entries. Be extremely careful – you can damage your system if you delete entries not related to the ransomware.
Type each of the following in the Windows Search Field:
Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!
How to Decrypt [email protected] files
We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.
If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!